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Hotel La Nacional by Kavia

3.0 star property

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Photo gallery for Hotel La Nacional by Kavia

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Property entrance
Hallway
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 59 #502 entre Calle 60 y Calle 62, Colonia Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪2 min walk‬
  • Place, Plaza Grande
    ‪2 min walk‬
  • Place, Parque Santa Lucía
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, free WiFi, bed sheets

Superior Room

7.0 out of 10
Good
(9 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Desk, free WiFi, bed sheets

Classic Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Economy

Desk, free WiFi, bed sheets

Room Economy

  • 20 sq m
  • Sleeps 2

View all photos for Room Standard

Desk, free WiFi, bed sheets

Room Standard

  • 23 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk, free WiFi, bed sheets

Double Room Standard

  • 23 sq m
  • Sleeps 4

View all photos for Room Superior

Desk, free WiFi, bed sheets

Room Superior

  • 26 sq m
  • Sleeps 2

View all photos for Double Room Superior

Desk, free WiFi, bed sheets

Double Room Superior

  • 26 sq m
  • Sleeps 4

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Property entrance
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 452 reviews
The price is €37
includes taxes & fees
3 May - 4 May
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About this property

Hotel La Nacional by Kavia

An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Hotel La Nacional by Kavia offers 35 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hotel La Nacional by Kavia. During your stay, you're just a quick walk from The Rectory Jesus Third Order. Free WiFi in public areas, an outdoor pool, and breakfast (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Paseo de Montejo and a 4-minute drive from Yucatan International Convention Center
Hotel La Nacional by Kavia offers its guests an outdoor pool, tour/ticket assistance, and an elevator. Public spaces have free WiFi. A complete renovation of Hotel La Nacional by Kavia was completed in May 2022.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 230 for adults and MXN 230 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Colonial architecture
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 230 for adults and MXN 230 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel La Nacional
La Nacional By Kavia Merida
Hotel La Nacional by Kavia Hotel
Hotel La Nacional by Kavia Mérida
Hotel La Nacional by Kavia Hotel Mérida

Hotel La Nacional by Kavia Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 595 reviews
Rating 8 - Good. 171 out of 595 reviews
Rating 6 - Okay. 60 out of 595 reviews
Rating 4 - Poor. 24 out of 595 reviews
Rating 2 - Terrible. 34 out of 595 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Amin

Disliked: Cleanliness, staff & service, amenities
We had to check out the same day. The room was simply uninhabitable due to the extreme amount of noise coming from the main street. We requested to cancel our booking which they refused and they didn’t even give us a check out receipt or document. This place is not ready to host guests. Don’t ruin your visit to Merida.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Oct 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is older, rooms are large location is amazing . Our room overlooked the street so was very noisy. Try to get om on the back.
Stayed 1 night in Jan 2026

8/10 Good

Randy

Liked: Cleanliness
this is a very old Hotel and the accommodations were a bit spartan
Stayed 2 nights in Jan 2026

4/10 Poor

Roimata

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was cheap for a reason, the rooms are basics, beds are hard, there's a funky smell in the rooms. The pool was great, free parking was appreciated and the staff were helpful. If you want to leave early let them know so you aren't waiting around until 7am to get your car out of the carpark. The staff did seem to have dinner in the foyer at about 10pm which would echo up into our room.
Stayed 2 nights in Jan 2026

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
Clean and a perfect location
Stayed 4 nights in Jan 2026

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

MARTHA PERLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy comoda habitación, el personal muy amable, excelente ubicación. solo sugeriría cambiar las toallas, al menos las que pusieron en mi habitación eran ya muy viejas y grisaceas.
Stayed 7 nights in Dec 2025

4/10 Poor

Rui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I start..... Front desk guy (Miguel)was borderline rude and careless. When asking for the parking (3 1/2 blocks from the hotel, BTW. Not at the location) said I had to wait in a no parking zone, with cars honking behind me, until someone is available to take the car there. After 15 minutes I said I would park myself. Well, in that case I needed to leave a $200 MX as guarantee... What? Well, left the money as I needed to move. That was first impressions. Then the problems started. Given room 212. Behind the room and running through the restroom there is a permanent very loud noise.... Enough not to let u sleep. Then the sink was clogged and overflowing. Asked for another room and was told that no rooms were available.... A maintenance person went to fix the sink. When I arrived back there was empty bottle the door with the trash beside it.... not sure who, but.... oh well. With another night there we resigneted to the fate. Clothes and towels left in the restroom stink with food from the fan running behind.Then.... The ceiling in the restroom almost collapsed with water coming down. Water was running into the room. Came down to complain and mirecously other rooms were available since no one was there to fix 212.... And the front guy, with a smirk gave me the key. Weird, uh? Jacuzzi is just a tube throwing cold water. What save this hotel from a full disaster was a gentleman called Jorge. This guy did everything he could when he was there. Helped in all he could.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool is very small but other than tfat everything else is great
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to downtown clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room is pretty clean and service is great
Stayed 1 night in Dec 2025

8/10 Good

Dawson

Stayed 2 nights in Sep 2025

8/10 Good

Odalia

Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The young man who checked us in, was quite rude for absolutely no reason. Couldn’t even say hello or look up from his desk. Strange unwelcoming experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Denis, nôtre dame du Laus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and quiet. I made a cooler with a garbage can but when we can back from our outing some brought a cooler. So much appreciated. Bravo great work by the support staff.
Very nice courtyard
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Giuseppe, praha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location and great amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la llave del shower no salia casi agua
Stayed 1 night in Nov 2025

10/10 Excellent

Dianela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and comfortable rooms, the location right in town is a plus
Stayed 3 nights in Nov 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, amenities
The room wasn't clean, dirty sheets, no warm water in the shower.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Ahmed

Location is fantastic. A minute from historic Centro. The neighbourhood has restaurant and all shop required. The staff were very flexible and helpful. The red blanket was not too clean and I used it only for a night. I didn't like the shower which is always important.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eudo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean place at affordable price
Stayed 1 night in Sep 2025

6/10 Okay

Lorena

Business traveller, Travelled with group
Liked: Cleanliness
Muy bien
Stayed 17 nights in Aug 2025