Hotel Los Aluxes

3.5 star property

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Photo gallery for Hotel Los Aluxes

Breakfast, lunch and dinner served
Terrace/patio
Family Suite
Shopping centre
Outdoor pool, open 7 AM to 10:30 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle 60 # 444 x 49, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

Standard Room

7.2 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Executive Suite

7.0 out of 10
Good
(4 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Superior

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • Free Wi-Fi

Quadruple Suite Junior

  • 27 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Los Aluxes

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, a business center, and conference space.
Hotel Los Aluxes offers 155 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Los Aluxes. During your stay, you're just a quick walk from Paseo de Montejo. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Mexican cuisine and pool views while dining at Aluxes
  • Take a swim in the outdoor pool
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Just a 5-minute walk from Paseo de Montejo and 9 minutes by foot from Mérida Cathedral
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a complimentary children's club, and tour/ticket assistance are also featured at the business-friendly Hotel Los Aluxes. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aluxes

Things to do

  • Ecotours
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10:30 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Hotel Los Aluxes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 804 reviews
Rating 8 - Good. 258 out of 804 reviews
Rating 6 - Okay. 152 out of 804 reviews
Rating 4 - Poor. 58 out of 804 reviews
Rating 2 - Terrible. 58 out of 804 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for our stay in Merida.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Hermes Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean. Quiet and very friendly
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
Very clean and kind staff.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Rosaura

Liked: Cleanliness, staff & service
Nice closed to centro& shopping.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the service is amazing
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

fernando m

Liked: Cleanliness, amenities, property conditions & facilities
was clean
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Eileen

Disliked: Cleanliness, staff & service, amenities
My photos are not photoshopped like in their ads. Mold everywhere, very unhealthy.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. As a parent of a child with autism its hard to find places where my son is comfortable but this hotel surpassed all expdctaions. Highly recommended and when i go back to merida will stay here for sure 👌
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Maria

Liked: Cleanliness, staff & service, amenities
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel. We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Stayed 10 nights in Nov 2025
Verified

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is rundown
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

MANUEL V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect for me and the places i like going litle bit to noisy at night from a bar close by this was our 4th time using the facility and no doubth we will do it again
Stayed 14 nights in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Hector

Liked: Amenities, property conditions & facilities
The hotel is in the right place of what we were looking for, but it was too noisy at night.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

vanesss

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lost they Quality
Stayed 1 night in Aug 2025
Verified

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

HEBER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023