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Hotel Maya Yucatán

3.5 star property

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Photo gallery for Hotel Maya Yucatán

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.
A building with a beige facade, a stone archway entrance, and a sign reading "MAYA YUCATAN".
A spacious lobby with a reception desk, two sofas, and a coffee table.
A swimming pool with a clear blue water surface, surrounded by a multi-story building with arched windows and balconies.
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room 2 Double Beds

Pool

Classic Double Room 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a desk, two beds, a TV, and a window with curtains.

Standard Double Room

7.2 out of 10
Good
(69 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room

A modern hotel room with a bed, a desk, a chair, and a sofa.

Executive Room

8.0 out of 10
Very good
(13 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with two beds, a wooden door, a window with curtains, and a wall-mounted telephone.

Classic Double Room

7.2 out of 10
Good
(24 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a large bed, a TV mounted on the wall, a small desk, and a chair.

Classic Room

8.0 out of 10
Very good
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board (on request), free WiFi

Double Room Executive

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board (on request), free WiFi

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Maya Yucatán

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and dry cleaning.
Hotel Maya Yucatán offers 78 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with satellite channels. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Maya Yucatán. During your stay, you're just a quick walk from Mérida Cathedral. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Mérida Cathedral and 7 minutes by foot from Plaza Grande
Hotel Maya Yucatán offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Maya Yucatán. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:30 AM.
Cartas a Frida - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cartas a Frida

Things to do

  • Gym
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Hotel Maya Yucatán Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 903 reviews
Rating 8 - Good. 270 out of 903 reviews
Rating 6 - Okay. 167 out of 903 reviews
Rating 4 - Poor. 95 out of 903 reviews
Rating 2 - Terrible. 95 out of 903 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ernesto Ariel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

8/10 Good

richard

Liked: Cleanliness
Old hotel but clean
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Viking

Liked: Cleanliness, staff & service
Disliked: Amenities
The room
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 13 nights in Jun 2025
Verified

6/10 Okay

MISAEL

Disliked: Cleanliness, staff & service, property conditions & facilities
No la use
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
This place was a total dump. Did not look like the pictures at all! The entire building is in disrepair. Cockroaches, trim falling off the walls, shower head falling out of the ceiling. When I arrived I asked where to park and the receptionists said the parking lot was full. After a brief altercation I was given a coupon for parking directly across the street. The air conditioning didn’t work. The only pleasant thing about my stay was the friendly maintenance guy who got it working. Trust me you would be more comfortable in a jail cell😳
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Shayra-Cree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Acter waiting an hour to check in, they took us to a dirty room. Then we were told it was 150 to park, then when we went to park, it changed to 175. The staff refused to help. After leaving because we had no other option with the car and our stuff, we tried to have expida contact them, the emailed and called with no response. Save your money and avoid. Worst experience we have ever had.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Francois

Liked: Staff & service
Friendly staff, the room needs upgrading and not very clean. We had the worst room facing calle 58, disco across the street with music till 3am.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

jose

Disliked: Property conditions & facilities
The area wa ok,but poor property maintanace ,small rooms,bad condition of the tiles woodlike floor scratced and uneven.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ayari

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness
Ok for the price!
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Margarita

Disliked: Cleanliness, amenities
The towels were old. The door look like was broken into. We had to be asking for floor mat for the bathroom every day. No comfortable mattress just look like a boxspring..
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

VICTOR BICHARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Abigail

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Yoel

Disliked: Cleanliness
.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ulises

Liked: Amenities
Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Unfortunately my experience at this hotel was not good, although the staff was very friendly and helpful, the cleanliness of the room was bad, I found a cockroach on the floor in the shower, the drain in the shower was clogged up, you could see the dirt on the floor behind the toilet, also my friend had to move the bed looking for an earring and she noticed a lot of debris under the bed. There were issues opening the door with the keycard.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Sandrine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, dilapidated property.
Stayed 9 nights in Dec 2024
Verified

6/10 Okay

hector

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Khalilah

Liked: Cleanliness, staff & service
Stayed in two different rooms. Both should be renovated. Shower leaked at the bottom in one. The other by the pool smelled meldewy/moldy. Looked like it had surface mold that was just painted over. Didn't even have fitted sheets, just regular sheets draped and tucked on the mattress. Pool needs to be cleaned more often and the sides of it scrubbed. There needs to be "Do not disturb" signs available. Gym is terrible, sparse, outdated. Something fell apart while I was using it and another made this loud sound. Staff are lovely though! Good central location. Not all hotels even have a pool at this price. more often
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Priscella

Disliked: Cleanliness, amenities, property conditions & facilities
Obviously the picture on the website was taken many many years ago. Room was old and very dirty. AC didn’t work properly couldn’t adjust temperature so when it was on , it was freezing cold. Patio door didn’t lock and it opened onto the rooftop which was accessible from the street. The wall beside the toilet hadn’t been cleaned in years with urine stains and whatever else running down it. The closet reeked of mildew ( so we kept our clothes in the suitcase) and there was a really large black mark ( about a foot long and 6 inches wide) on the wall underneath the tv that suspiciously looked like mold! On the other hand the staff were friendly and accommodating but unfortunately we will never stay there again or recommend it anyone!
Dirty light fixture in bathroom
View from patio door that didn’t lock
Bathroom door
Suspicious mold mark?
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Beatriz

Disliked: Cleanliness, property conditions & facilities
Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
Stayed 2 nights in Dec 2024