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Hotel Real Toledo by Kavia

Property class: 3

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Photo gallery for Hotel Real Toledo by Kavia

A spacious courtyard with a pool, tiled flooring, and multiple seating areas.
A spacious lobby with patterned flooring, wooden furniture, and large windows with green glass designs.
A spacious lobby with a pool, multiple seating areas, and a ceiling fan.
A spacious hallway with a tiled floor, wooden furniture, and a staircase with wrought iron railings.
A hotel room with a large bed, a TV, a desk, and a wardrobe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 58 487 entre calles 55 y 57 Centro, Mérida, Yucatan, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, wooden headboard, bedside table with a lamp, and an air conditioning unit.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A neatly made bed with white linens, a wooden headboard, and two bedside lamps.

Standard Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with three beds, a patterned floor, and wooden headboards.

Standard Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A large bed with a wooden headboard, a nightstand with a lamp, and a ceiling fan in a room with yellow walls and wooden doors.

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a wooden wardrobe.

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite

A bedroom with a bed, a desk, a chair, and a small cabinet.

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a TV, a dining table with chairs, and a mirror.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a patterned floor.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room Classic

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double Room Standard

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room Standard

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Air-conditioning
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4.4 out of 5, Excellent, 1,004 reviews
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About this property

Hotel Real Toledo by Kavia

An outdoor pool, a restaurant, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
Hotel Real Toledo by Kavia offers 22 accommodations. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Hotel Real Toledo by Kavia's central location. During your stay, you're just a quick walk from Mérida Cathedral. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Just a 4-minute walk from Mérida Cathedral and 8 minutes by foot from Paseo de Montejo
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel Real Toledo by Kavia also features an outdoor pool and a garden. A complete renovation of Hotel Real Toledo by Kavia was completed in August 2022.

This Colonial Mérida hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to noon.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Toledo by Kavia

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Toledo
Real Toledo By Kavia Merida
Hotel Real Toledo by Kavia Hotel
Hotel Real Toledo by Kavia Mérida
Hotel Real Toledo by Kavia Hotel Mérida

Hotel Real Toledo by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 380 reviews
Rating 8 - Good. 107 out of 380 reviews
Rating 6 - Okay. 30 out of 380 reviews
Rating 4 - Poor. 10 out of 380 reviews
Rating 2 - Terrible. 11 out of 380 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel, reminds me of my grandma’s home. Very clean, very well preserved, very nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Harriet

This hotel is a lovely property very close to the center of Merida.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Very affordable and parking is just right across the street. Portions in the included breakfast are small and we ended up going to a restaurant.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nallely

Liked: Cleanliness
Close to everything, breakfast was great! Friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Valerie Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and clean. Staff (Gia) was so sweet and friendly and was a great help with suggestions. Also a plus having breakfast included. Would definitely recommend.😊
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness
Staff was so courteous and helpful! Cleaning staff do an amazing job considering the age of the building. Central and economical.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Covadonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and nice area in the city centre.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel to stay in Merida
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good staff amazing
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to explore downtown Merida! Beautiful city!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

mildred

Liked: Cleanliness, amenities
Room was clean although not much for dishes in suite only 1 coffee cup. Thanks to Front desk staff especially Gia she was amazing so helpful with assisting us on bus and train information as well as anything we needed at the hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with friendly staff. We enjoyed our stay immensely and would return for another stay!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very very kind. Everything was clean and done perfectly.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and great location. Definitely recommend!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Wilma

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice pool, yummy breakfast, and great location, the rooms were comfortable but it needed an extra mirror
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Oscar

Beatyfull Hotel
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Lawrence J

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful courtyard, friendly service
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Eileen Belinda

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Hotel is old and needs some upgrades but was clean and comfortable. Staff was great!
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

Georgeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Thank you Israel!
Verified review

8/10 Good

Richard Edward

Liked: Amenities
Breakfast cook was super.
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

Martha

It was central location and kind staff.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Laurence

Liked: Cleanliness, staff & service
The location is great,right in the historique center of Merida. There is a parking included in front of the hotel and it is very convenient. The staff is 5 stars and very nice. It is an historique building and very nice looking but few issues for this reason. the rooms are non insonorised and you can hear the people on others rooms or in the pool patio , especially if your room is on the main floor. the matresses are super hard and it can be an issue for some people. The batroom are ok but could be more clean. The breafast is complementary are very basic but enought for europeen style.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Patyrce

Liked: Cleanliness, amenities
Clean room. Helpful staff
Stayed 5 nights in Nov 2025