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Hotel Santa Lucía

2.5 star property

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Photo gallery for Hotel Santa Lucía

Property entrance
Interior
Garden
Standard Triple Room | View from room
Basic Double Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Santa Lucía

Hotel with free parking, 9-minute walk to Paseo de Montejo
This smoke-free hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Santa Lucía offers 20 air-conditioned accommodations with ceiling fans. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Santa Lucía. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 9 minutes by foot from Paseo de Montejo and a 3-minute drive from U.S. Consulate General Mérida
As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Hotel Santa Lucía Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 377 reviews
Rating 8 - Good. 107 out of 377 reviews
Rating 6 - Okay. 55 out of 377 reviews
Rating 4 - Poor. 18 out of 377 reviews
Rating 2 - Terrible. 18 out of 377 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, location location. I hardly found something bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Centro

We were looking for a last-minute stay in the old part of town near our walking tours and this was perfect. It is directly across the street from Santa Lucia park and four blocks from the main square. The check-in was easy and the front desk people very helpful. Our room was very clean and had two comfortable beds. The shower had plenty of hot water and was great. We only use the air conditioner at night to take out the humidity but it worked great. Had a ceiling fan right over the bed and a rocking chair in the room. It was next door to one of the most famous restaurants, Chaya Maya and had great taco restaurants down the street also. 10 minutes and either direction where the two best markets.
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthew Alexander Mendoza

Stayed 7 nights in Jun 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Cost-effective Hotel in Merida

The location of the Hotel is great, it is on the center of the Mérida Downtown. Very close to the Airport Bus and close to Cathedral, restaurants and stores. It is great Hotel different to the big chain Hotels
Stayed 7 nights in Jul 2025

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 14 nights in Jul 2025

8/10 Good

Paul, El Paso

Liked: Cleanliness
Great location. Nice staff. Good for a home base for a few nights.
Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was great and willing to help with any questions
Stayed 2 nights in Jun 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness
there was this room with 4-5 young guys with loud music after 1 AM; called the front desk, and they didn't do anything
Stayed 5 nights in May 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was near centro very clean and staff super friendly and attentive to any of my requests. I would stay again in this hotel. Rooms are spacious and very clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elvira

Travelled with partner
Liked: Amenities, property conditions & facilities
Todo,excelente. Los empleados muy amables, muy bonito y limpio .
Stayed 7 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, all great. Only situation is no wifi. Not even for the tv.
Stayed 3 nights in May 2025

10/10 Excellent

Nate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the beds are comfortable, and in a fantastic area. Lots of places to eat and shop nearby. We will be back!
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 3 nights in Mar 2025

10/10 Excellent

Josefina

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean and staff was friendly. It might need some repairs as it is a very old building.
Stayed 5 nights in Apr 2025

8/10 Good

María Elena

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot for one night

Stayed 1 night in Mar 2025

10/10 Excellent

Calista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael J

Business traveller
Liked: Staff & service
Great location. Good deal for the price. It's an old hotel, and you need to set your expectations for that.
Stayed 7 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and curious, we had a good feeling staying in this hotel… Ans yes I would stay in Santa Lucia again although this is my second time staying in this hotel…
Stayed 4 nights in Mar 2025

10/10 Excellent

Calista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only inconvenience was the parking, you have to ask front desk to send someone to unlock the padlock so you can go in or out, other than that the hotel is close to good restaurants right next door and in front next to the park
Stayed 3 nights in Feb 2025

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff are very attentive to requests. The rooms are clean and mattresses are comfortable. What we did not like in room #109 is the presence of what looks like black mold on the ceiling in the shower area and bathroom.
Stayed 2 nights in Mar 2025