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Hotel Santa Lucía

2.5 star property

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Photo gallery for Hotel Santa Lucía

Property entrance
Interior
Garden
Reception
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Santa Lucía

This smoke-free hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Santa Lucía offers 20 air-conditioned accommodations with ceiling fans. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Santa Lucía. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Within a 10-minute walk of Paseo de Montejo and Plaza Grande
As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Hotel Santa Lucía Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 468 reviews
Rating 8 - Good. 143 out of 468 reviews
Rating 6 - Okay. 62 out of 468 reviews
Rating 4 - Poor. 23 out of 468 reviews
Rating 2 - Terrible. 20 out of 468 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms. Very helpful staff. The secure parking was just what we needed.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Zelma

Good service, room was clean with AC, excellent location, close to restaurants.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carole

Room was spotless and staff very accommodating and close to many shops restaurants and mercados
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Older hotel very clean and well run
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Robert.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, pool a dream just out the door and a helpful and understanding staff when we made some surprise changes with our stay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great front desk staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot to stay at
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities
Good budget hotel in a great location. The room was clean and comfortable. Front desk staff were pleasant and very helpful with our enquiries.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little spot is all you need. Walking distance to everything you should experience in Merida.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

timothy wayne

Liked: Amenities
Good location and an easy bus trip from airport
Stayed 14 nights in Oct 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Perfect location and generally nice property, though a bit faded. Lovely staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent and within walking distance to various attractions such as markets, restaurants, bakeries, and shops. The staff is friendly and willing to go above and beyond to accommodate guests. The hotel is somewhat outdated with no safe, microwave, or hair dryer, but if you're okay without these amenities, the stay is quite great.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service
pretty clean no the comfortable bed in the world but I was there for just 2 nights...location is great
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet colonial hotel across from Parque S. Lucia! Nice pool area, convenient to everything, rooms kept clean, personable staff. However, our room #102 was in a noisy location, near lobby and everyone leaving for excursions and airport all hours. Ask for a room by pool or upper floor.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Room very clean, great location, check in people able to speak English
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Decent room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sohrab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice small motel, low key and quiet and functional in the middle of everything !
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 14 nights in Jul 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast offered
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, excellent staff. A/C very efficient. Would have liked a refrigerator in room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
my favorite hotel to stay in Merida. Staff are very nice and helpful. Pool is awesome. Rooms are clean and comfortable. Cant beat the location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Electrical and plumbing all worked as required. Wifi worked on every floor. I'll be back.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ❤️my room was clean , but last night they had rooms full of teenagers running around slamming doors past 11pm . They did nothing to stop it hard to sleep
Stayed 8 nights in Mar 2026