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Hotel Serenata Santa Lucia, Mérida

Property class: 3

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Photo gallery for Hotel Serenata Santa Lucia, Mérida

Restaurant
Restaurant
Courtyard
Hallway
Outdoor banquet area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
471 C. 58, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪7 min walk‬
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Serenata Santa Lucia, Mérida

Along with an outdoor pool, this smoke-free hotel has a restaurant and a poolside bar. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Housekeeping is available on request.
Hotel Serenata Santa Lucia, Mérida offers 66 air-conditioned accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Serenata Santa Lucia, Mérida, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Enjoy local cuisine while dining at Hacienda Teya
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include an elevator and a terrace
  • Within a 10-minute walk of Paseo de Montejo and Mérida Cathedral
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Hotel Serenata Santa Lucia, Mérida. Self parking and valet parking are free.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
Hacienda Teya - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Pool Bar - This rooftop bar is located by the pool. Open daily.
Lobby Bar Serenata - This lobby lounge overlooks the garden. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times and on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 250 to 499 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hacienda Teya
  • Lobby Bar Serenata
  • Pool Bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Serenata Santa Lucia, Mérida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 250 to 499 for children
  • Airport shuttle fee: MXN 425 per person (one-way)
  • Airport shuttle fee per child: MXN 425 (one-way), (from 1 to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel Serenata Santa Lucia, Mérida offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Hotel Serenata Santa Lucia, Mérida Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Emmeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho mi hospedaje este nuevo hotel Tiene una excelente ubicación y el personal es muy amable. Lo recomiendo :)
Stayed 1 night in Mar 2026