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Hotel Sureño Yucatán

4.0 star property

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Photo gallery for Hotel Sureño Yucatán

Outdoor pool, pool umbrellas, pool loungers
Premium Room | Bathroom
Exterior
Superior Room | Interior detail
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
62 #298C x 33 Colonia Centro, Mérida, Yucatan, 97000
  • Place, Yucatan International Convention Center
    ‪2 min walk‬
  • Place, Paseo 60
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, in-room safe, individually decorated

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Adoro Hotel Boutique
Mérida Centro
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 89 reviews
The price is €270
includes taxes & fees
18 Jun - 19 Jun
Adoro Hotel Boutique

About this property

Hotel Sureño Yucatán

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Sureño Yucatán offers 17 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Sureño Yucatán, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at La Mata
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Just a 3-minute walk from Yucatan International Convention Center and 7 minutes by foot from Paseo de Montejo
  • Beach shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. An outdoor pool, a rooftop terrace, and spa services are also featured at Hotel Sureño Yucatán.

This 4-star Mérida hotel is smoke free.

The hotel hosts a free manager's reception daily.
La Mata - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
El Fresco - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Fresco
  • La Mata

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Sureño Yucatán Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful boutique hotel, amazing interior design and food in the restaurant is delicious. Amazing location loved staying there
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel and the service was amazing.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, service and restaurant
Stayed 3 nights in May 2024
Verified

8/10 Good

A.C.

Liked: Cleanliness, amenities
The room was very nice and beautifully appointed. Hotel was in a neighborhood with no stores or restaurants nearby.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mariposa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Esteban

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Vas service, I didn’t get the vip amenities the room was too small, wasn’t a good experience
Verified

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and well located but it has it's details.

The hotel is very well located, the rooms are comfortable and chic but I think they need to improve the soundproofing, you can hear a lot of noise from the hallway and there is construction going on in the back yard, I think this affects the relaxing experience that the hotel wants to transmit. Another improvement area is the restaurant service, here I consider it's bad, the waiters do not write the orders and they forget things so you have to remind them the order several times. --------------------------------------------------------------------- El hotel esta muy bien ubicado, las habitaciones son cómodas pero creo que les hace falta mejorar en la insonorización, se escucha mucho ruido del pasillo y en el terro de atrás están realizando uno construcción, creo que esto afecta a la experiencia relajante que quiere transmitir el hotel. Otra área de oportunidad es el servicio del restaurante, aquí si lo considero malo, los meseros no anotan los pedidos y se les olvidan cosas por lo que tienes que estar recordando les el pedido varias veces.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Luis Alberto

Liked: Cleanliness, property conditions & facilities
la caja fuerte no funcionaba, el resturante y la alberca tienen servicio hasta las 3 pm, no tiene TV de cable solo te dan la opcion de conectar tus apps pero pues es meter tus credenciales en una tv desconocida y yo estuve de jueves a miercoles, hubo fiesta jueves, viernes y sabado por lo cual el ruido en la noche era fuerte manejable pero vas a descansar y tienes fiesta arriba o abajo todo el tiempo es complicado
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Monica

Liked: Property conditions & facilities
El servicio mucho que desear. Estaban llenos y no se daban abasto.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Muy mal servicio porque tuvieron eventos todo el fin de semana, no hubo room service ni servicio en la alberca porque estaban ocupados, si no vas a tener el servicio que prometes no recibas reservaciones fuera de tus eventos o contrata más gente (eran 2 meseros para 250 personas de evento) pero de verdad muy mala experiencia, terrible
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities
Nunca te dejan saber que no te daran factura, mi viaje fue de trabajo y tuve muchos problemas por no tener factura NO es un ligar para quedarse si vas de trabajo.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de primera
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

OSIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y limpio.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el hotel es muy bonito, bien cuidado, nuevo, el estaff es muy amable, lamentablemente no pudimos tener un ascenso a la siguente categoría como nuestros beneficios VIP pero bueno, sin duda volveremos! Recomendado mucho!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos, ubicación, limpieza, etc
Stayed 5 nights in Sep 2024
Verified

8/10 Good

LLUVIA ITZELT CABALLERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mobiliario de la habitación es bonito
Stayed 1 night in Jul 2024
Verified

8/10 Good

luis manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, pequeño pero con detalles que te hacen sentir muy bien, pero precisamente por lo pequeño, creo que los eventos que tienen deberian adaptarse a las condiciones de las instalaciones sin sobre pasar el espacio y comodidad para sus huespedes, refiriendome al ruido que se ocasiona. En si creo que volvere a hospedarme en ese lugar que insisto aunque pequeño creo que vale la pena volver a intentarlo.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

ELOY JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse como en casa
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel para vivir una experiencia inolvidable, en cada rinconcito encuentras un detalle de diseño y decoración. Todos son muy atentos y serviciales. Las habitaciones muy cómodas y la comida deliciosa.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Hayette

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Ruidoso y no vale lo que cobran

Reservé la habitación con cama queen, pero a mi parecer era cama matrimonial y la habitación demasiado pequeña, pagamos cambio a una habitación de 2 camas matrimoniales para tener más espacio. Hay una construcción en el terreno de al lado del hotel y nos despertaron los ruidos desde las 8:00 am todos los días salvo el domingo. El hotel no nos notificó de esta situación y no hicieron nada por compensar las molestias a los huéspedes. Estábamos varios amigos ahí hospedados y todos se quejaron que el hotel ni siquiera avisó de las circunstancias. Al llegar al hotel en recepción nos enteramos que el costo por noche es de la mitad de lo que pagué vía Hotels.com, así que no lo vale y el tema del precio me pareció una estafa, no repetiría, a pesar de que el hotel es bonito.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Sara Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia chic en Mérida

El hotel superó mis expectativas. Es un hotel muy nuevo y están enfocados en hacer sentir a los huéspedes como en casa. Cuidan cada detalle, desde tu llegada (que te reciben con un delicioso dril refrescante) hasta una notita de bienvenida en la habitación. El atardecer en su rooftop es espectacular. Pero lo que hace que todo sea perfecto, es el servicio de todos y cada uno de los miembros del staff. Su restaurante y bar, son además deliciosos.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel lleno de detalles maravillosos. Su gente es lo más agradable! Siempre sonrientes y atentos. Desde la anfitriona hasta el barman. Todo es mega instagrameable y disfrutable. Casa vez que venga a Mérida ya tengo donde hospedarme. Lo recomendaré mil veces
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien.

Todo muy bonito y muy limpio La cama y almohadas no estaban tan cómodas pero el lugar muy bonito
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Jose Antonio Zittle

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar con excelente ubicación, instalaciones diferentes y excelente diseño!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Increible lugar y excelente atención
Stayed 3 nights in May 2023