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Hotel Zamna

3.0 star property

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Photo gallery for Hotel Zamna

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Interior
Front of property
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 53 numero 547 centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪14 min walk‬
  • US Visa Applicant Service Center
    ‪16 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is €70
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includes taxes & fees
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About this property

Hotel Zamna

Colonial hotel with free breakfast and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Hotel Zamna offers 8 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Zamna. During your stay, you're just a quick walk from Merida English Library. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Mérida Cathedral and Paseo de Montejo
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and an arcade/game room are also featured at Hotel Zamna. Free self parking is available.

This 3-star Mérida hotel is smoke free.

Guests are served free full breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Zamna Merida
Zamna Merida
Zamna
Hotel Zamna Mérida
Zamna Mérida
Hotel Zamna Hotel
Hotel Zamna Mérida
Hotel Zamna Hotel Mérida

Hotel Zamna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 132 out of 167 reviews
Rating 8 - Good. 26 out of 167 reviews
Rating 6 - Okay. 6 out of 167 reviews
Rating 4 - Poor. 1 out of 167 reviews
Rating 2 - Terrible. 2 out of 167 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Decent budget hotel - average rating

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

m

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.
Stayed 13 nights in Jan 2025

10/10 Excellent

Bev

Stayed 2 nights in Jan 2025

10/10 Excellent

IRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Room clean and comfortable. Staff incredibly helpful and friendly. Beautiful pool. Perfect location, walkable. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Stayed 8 nights in Sep 2024

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, the place is clean and safe location. I love this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chose Hotel Zamna for your next stay in Merida

This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Zamna for 4 nights, absolutely wonderful experience! Very clean, friendly & helpful staff. Leidy had our rooms spic and span daily, and we loved making small talk with her; sweetest housekeeper ever! Daily breakfast and coffee was delish! Very easy check in, safe and quiet area, short walk to the busy center of Merida. Cannot recommend Zamna enough!
Stayed 4 nights in Jun 2024

8/10 Good

Maurizio

Travelled with family
Kindness of the staff
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem of a small hotel

This is an amazing little hotel near to the center of Merida. The staff was friendly and very accommodating. The breakfast was very good and we appreciated the little touches such as lactose free milk. The breakfast fruits were very fresh and tasteful. If we return to Merida, we definitely will stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

A beautiful small hotel in the centre of Merida. Lovely staff made our stay perfect.
Stayed 14 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Mérida

I really enjoyed my stay at this hotel for 5 nights. The highlights were the service from all of the staff, the pool was very nice, and the breakfast. The hotel is in a quiet neighborhood and we heard little noise at night.
Stayed 5 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on a quiet street yet all of central Merida is easily available by walking. The included breakfast is excellent with a changing daily extra in addition to always present fresh cut fruit, yogurt, granola, juice, breads, and coffee. Even a bean to cup Breville espresso machine. Staff are friendly and helpful. Highly recommended.
Stayed 7 nights in Jan 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zamná is beautiful and comfortable. The staff is first-rate. Thanks for a wonderful stay in Mérida.
Stayed 7 nights in Nov 2023

10/10 Excellent

fawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly and helpful. Staff is definitely what puts this hotel above others I've stayed at in Merida. Common areas are beautiful, clean, and tranquil. Included breakfast is fresh, healthy, and delicious. Quickish walk to the center but in a quiet neighborhood. Small neighborhood park with good affordable market food available around the corner. Will definitely return to this hotel.
Stayed 6 nights in Oct 2023

8/10 Good

lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Likes: Clean room, friendly helpful front desk, wonderful breakfast, nice pool. Dislike: Booked the hotel then tried to arrange shuttle pickup at airport. I knew this service existed because I had seen the shuttle before. Because I booked through Expedia however, Zamna would not pick me up in their shuttle. I was going to cancel my Expedia booking and book directly through the hotel in order to get shuttle service but my booking was nonrefundable. I feel like the hotel website should be more clear about how to use the shuttle service or Expedia should include the service.
Stayed 2 nights in May 2023