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ibis Merida

3.0 star property

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Breakfast, lunch, dinner served; Regional cuisine
Exterior
Breakfast, lunch, dinner served; Regional cuisine
Exterior
Double Room, 2 Double Beds | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 58-A 495, Mérida, YUC, 97000
  • U.S. Consulate Merida
    ‪3 min walk‬
  • Yucatan International Convention Center
    ‪5 min walk‬
  • Mérida Cathedral
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Standard Double Room, 1 Double Bed

ibis Styles Merida Galerias

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1110)
The price is €69
for 1 room
includes taxes & fees
23 Jun - 24 Jun
ibis Styles Merida Galerias

About this property

ibis Merida

Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Merida offers 120 accommodations with safes and hair dryers. Plasma televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Merida. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at Pasta and Grill, a brasserie that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from U.S. Consulate Merida and 6 minutes by foot from Yucatan International Convention Center
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified ibis Merida. Free self parking is available.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Pasta and Grill - This brasserie specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 249 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pasta and Grill

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 249 for adults and MXN 120 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Hotel Merida
Ibis Merida
ibis Merida Hotel
ibis Merida Hotel
ibis Merida Mérida
ibis Merida Hotel Mérida

ibis Merida Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean love buffet
Stayed 1 night in Mar 2025

8/10 Good

Hector M

Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Xavy

Stayed 1 night in Feb 2025

6/10 Okay

Casey

Stayed 2 nights in Feb 2025

6/10 Okay

Casey

Travelled with family
Disliked: Staff & service
It’s a decent hotel. Not great and not bad. I’ve stayed at IBIS hotels all over the world and this is probably the most underwhelming one. There are better hotels with much nicer staff & more amenities for the same price in town. With so much competition you would think staff would be more hospitable. Again not great nor terrible. Just meh
Stayed 5 nights in Feb 2025

6/10 Okay

Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My 3rd stay here but different experience. Staff was not welcoming. Front desk staff did not seem happy to be working today. We arrived at noon knowing checkin was at 3pm. Nothing we could do about our arrival time. This is the first time I’ve experienced staff wait until the stated checkin time. They stated they did not know when a room would be ready. 3 hours later a young lady stepped from behind the front desk with a huge stack of room keys and started to pass them out to several people waiting patiently. I’ve stayed at Ibis in Malaysia, Thailand, Philippines and now a couple of times in Mexico and this is the first time I’ve seen this. Add to the staff not being friendly or welcoming…I’m disappointed. I stayed here during the holidays when it was very busy & hectic and staff handled it with warm smiles & grace. But new staff and poor customer service today. Let’s hope this stay gets better
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara, Miami Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located near Paseo de Montejo, less than 5 min walking to Fiesta Americana where you can rent a car from many car rental companies in there. It is a beautiful neighborhood.
Stayed 5 nights in Jan 2025

10/10 Excellent

CRYOLOGISTICS

Stayed 2 nights in Dec 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended an additional day. I would recommend this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good amenities. I wish the beds were softer and I wish there were more outlets in the room. I would recommend it if you don’t have a lot of things to plug in to charge.
Stayed 2 nights in Dec 2024

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Property does not have a swimming pool
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was too spare of anything other than the bed. I felt like I was in a barrack. N9 wall decorations or anything.
Stayed 4 nights in Nov 2024

8/10 Good

carlos

Travelled with family, Business traveller
Liked: Cleanliness
Ubicaciones muy conveniente.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay at the ibis as always. The location in Merida is central to shopping and restaurants.
Stayed 4 nights in Nov 2024

4/10 Poor

Juan Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort

For short stays

This is more like a business hotel, but it doesn't have a pool, well, not even a partner in Progreso in case you want to go to the beach, I was willing to pay
Stayed 2 nights in Nov 2024

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location accessible to Paseo Montejo and Monument to La Patria
Stayed 5 nights in Oct 2024

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood is Paseo Montejo area everything is close by American Consulate is around the corner and bank and Walmart just steps away
Stayed 1 night in Oct 2024

10/10 Excellent

Dinacela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel , cerca a restaurantes muy buena hubicacion y el personal muy amable
Stayed 4 nights in Oct 2024

8/10 Good

CHIA POH

Stayed 4 nights in Sep 2024

10/10 Excellent

Diana Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables pero el día del huracán tardaron mucho con la comida y no avisaron
Stayed 2 nights in Oct 2024

8/10 Good

CHIA POH

Liked: Cleanliness, staff & service
Friendly staff and great location!
Stayed 4 nights in Sep 2024