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Óntico Urban Design Hotel

4.0 star property
VIP Access

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Photo gallery for Óntico Urban Design Hotel

Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Reception
Business centre
Massage in accommodation
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calle 54 Número 474 X 53 Y 55 Col.Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Place, Plaza Grande
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Óntico Urban Design Hotel

Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Óntico Urban Design Hotel offers 20 air-conditioned accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Óntico Urban Design Hotel. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas, plus an outdoor pool and a bar.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Relax with a drink at the lobby lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Parque Santa Lucía and Mérida Cathedral
  • Airport and beach shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and multilingual staff are also featured at Óntico Urban Design Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Onsite venue - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 160 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Óntico Urban Design Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way)
  • Nearby parking fee: MXN 160 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Óntico Urban Design Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontico Urban Design
Óntico Urban Design Hotel Hotel
Óntico Urban Design Hotel Mérida
Óntico Urban Design Hotel Hotel Mérida

Óntico Urban Design Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 195 reviews
Rating 8 - Good. 44 out of 195 reviews
Rating 6 - Okay. 14 out of 195 reviews
Rating 4 - Poor. 5 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely boutique hotel….location is perfect!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Catherine Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all delightful and very willing to offer help in any situation. The rooms were clean, neat and tidy and the pool was lovely.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, clean nice and good located
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

ann

Lobby is lovely, staff very nice, rooms need a serious refresh
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and very clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kristopher

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was great. No elevators. Rooms a bit small.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It´s a great place to stay!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Andres Ramirez

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet place, walking distance to main square
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aksana

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, friendly staff.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

RODRIGO GOMEZ

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mérida

Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Letitia

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent. Staff was professional and very helpful.
Stayed 11 nights in Jan 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to everything, staff very helpful and friendly.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Jose Carlos

Liked: Staff & service, amenities, property conditions & facilities
Great location, excellent customer service
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location no very modern hotel.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very surprising little gem in Merida

The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch
Stayed 1 night in Jan 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Mérida

Very nice hotel. Superb front desk staff and housekeeping staff. Only complaint is that the water pressure surged and was hard to regulate water temperature in the shower.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The location, the staff…I’d stay here again
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Courtenay

Liked: Staff & service, property conditions & facilities
This hotel is chic and comfortable. The location is walkable to many sites. We found the staff warm and welcoming, very helpful, and we loved the extra touches they provided. Wonderful experience, would definitely stay again.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Paula C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urban chic design

Very nice designed hotel with nicely appointed bathroom, great bed and linens. Staff is very warm, approachable and friendly. Location was very convenient to all parts of Merida Centro. Highly recommend
Stayed 2 nights in Jan 2025