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Pelican Inn at Las Dunas Chelem Hotel

3.0 star property

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Photo gallery for Pelican Inn at Las Dunas Chelem Hotel

Two people sitting by a pool with drinks, wearing hats and casual summer clothing.
Breakfast area
Breakfast buffet
Premium Room, Patio, Pool View
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1049 C. 21, Progreso, Yuc., 97336
  • Place, Chelem Park
    ‪4 min drive‬
  • Place, Progreso Beach
    ‪22 min drive‬
  • Place, Progreso Pier
    ‪22 min drive‬

Room options

View all photos for Premium Room, Patio, Pool View

Premium Room, Patio, Pool View

Premium Room, Patio, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is €114
includes taxes & fees
6 Sept - 7 Sept
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About this property

Pelican Inn at Las Dunas Chelem Hotel

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and concierge services. Change of towels is available on request.
Pelican Inn at Las Dunas Chelem Hotel offers 18 air-conditioned accommodations with ceiling fans. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
During your stay at Pelican Inn at Las Dunas Chelem Hotel, you'll be close to Chelem Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Chelem Park and 15 minutes from Progreso Letters
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at Pelican Inn at Las Dunas Chelem Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Progreso hotel.

Pelican Inn at Las Dunas Chelem Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (77 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pelican At Las Dunas Chelem
Pelican Inn at Las Dunas Chelem Hotel Hotel
Pelican Inn at Las Dunas Chelem Hotel Progreso
Pelican Inn at Las Dunas Chelem Hotel Hotel Progreso

Pelican Inn at Las Dunas Chelem Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alvaro

Liked: Amenities
Excellent service. Breackfast amazing
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Diego F.

Liked: Cleanliness, staff & service
Disliked: Amenities
AC needs maintenance.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Mayra

I didn’t like that they didn’t accept credit cards and had to either pay in cash or wire transfer which didn’t work for us. Luckily we had enough Mexican pesos to cover payment. Also they showed that our reservation was canceled but they were able to accommodate us.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Gloria Amelia

Habitaciónes sucias por toda nuestra estancia de 4 noches 5 días. La alberca bien, el personal escaso y mal encarado, El lugar bien ubicado. En general mala atención, desepcionada, gracias por su atención
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

THI NGOC

Liked: Staff & service
ca l'air agreable mais nous n'avons pas utilile
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities
Wir hatten einen sehr netten Empfang und bekamen ein schönes und sauberes Zimmer. Die Anlage rund um den Pool ist angenehm und gut gepflegt. Dort gibt es morgens bis fast 12:00 Kaffee, Obst und kleine Snacks.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Uribe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar comida

Solo mejorar la comida
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien. Lo recomiendo
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Lizbeth

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio, todos muy amables, habitaciones cómodas y limpias
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

zulema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos muy amables, fácil acceso, la piscina fue lo mejor, música en vivo. Solo no sale agua bien de las regaderas
Stayed 1 night in Jul 2024
Verified review

8/10 Good

JEAN PAUL MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Cumple con lo necesario
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

rocio

Stayed 1 night in Aug 2024
Verified review

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable, todos muy amables

Stayed 1 night in Aug 2024