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Pelican Inn at Las Dunas Resort

3.0 star property

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Photo gallery for Pelican Inn at Las Dunas Resort

Two people sitting by a pool with drinks, wearing hats and casual summer clothing.
Property video
A hotel room with two beds, a ceiling fan, a television, and a small desk.
A group of people at a wooden table with various dishes and drinks, in a room with a stone wall and bottles on the wall.
Standard Room, Balcony, Pool View | Television

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
C.21 1049 x 158 and 160, 14, Progreso, YUC, 97336
  • Place, Chelem Park
    ‪5 min drive‬
  • Place, Progreso Beach
    ‪22 min drive‬
  • Place, Progreso Pier
    ‪22 min drive‬

Room options

View all photos for Standard Room, Balcony, Pool View

Standard Room, Balcony, Pool View

Standard Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, Balcony, Pool View

Premium Room, Balcony, Pool View

Premium Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Balcony, Pool View

Standard Room, Balcony, Pool View

Standard Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pelican Inn at Las Dunas Resort

2 outdoor pools, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and spa services.
Pelican Inn at Las Dunas Resort offers 14 accommodations with air conditioning. Rooms open to balconies. Accommodations offer separate dining areas. Cable television is provided. This Progreso hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at Pelican Inn at Las Dunas Resort, you'll be close to Chelem Park. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Just a 3-minute drive from Chelem Park and 14 minutes from Progreso Pier
  • Dogs welcome for a fee
Pelican Inn at Las Dunas Resort offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Pelican Inn at Las Dunas Resort also features spa services, a picnic area, and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this 3-star Progreso hotel.

The hotel hosts a free manager's reception daily.
Pelican Inn Resturant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Pelican Inn Resturant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture
  • Picnic area

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable shower seat
  • Sign language-capable staff
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 499
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet (varies based on length of stay) plus MXN 499 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number yes
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Pelican Inn at Las Dunas Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Incredible staff who are so accommodating and humble! The prices are fantastic. Restaurant very delicious. We will definitely be back!
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Jose Armando

Disliked: Amenities
El cuarto estaba limpio, pero nunca me pude conectar al wifi. A pesar de que sabía que iba a llegar estaba apagado el aire acondicionado por lo que tardó mucho en enfriar el cuarto. El desayuno es continental muy básico, huevo, cereal y pan. El baño de la alberca estaba asqueroso. En el jardín había eses de perro por todos lados. Al personal le falta actitud de servicio, solo te responden lo que preguntas, no te explican nada. Lo único bueno del lugar es la alberca fuera de eso no lo recomiendo
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Fidencio

1. El Check inn fue dos horas después por lo que estuvimos esperando parados a que limpiaran la habitación. 2 A pesar de que en la reservación decía que incluye desayuno, nos dijeron que eso no está contemplado, y que eventualmente lo dan. 3 Existe un restaurante, pero en realidad no tiene servicio diario, por lo que fue muy complicado conseguir alimentos debido a que el hotel está a un costado de la carretera entre Chelem y Chuburna, y precisamente lo habíamos seleccionado por anunciar que tiene servicio de restaurante. 4. Me parece bueno que admitan mascotas, pero lo desagradable es encontrar heces fecales en jardines, pasillos y áreas de reposo. 5. Le falta mantenimiento en varias áreas, hay muebles rotos o descompuestos. 6.- No hubo agua la mañana del lunes y no había gente en la oficina ni en la recepción, luego supimos que ese día descansan.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

gamaliel

Disliked: Cleanliness, property conditions & facilities
Recibí la habitación y la regadera estaba sucia, se ve que alguien había usado la regadera antes de entregarme la habitación y nadie revisó. quise llegar a descansar pero junto a la habitación esta el Bar del hotel que es abierto sin paredes, así que mi cama estaba junto a la bocina del karaoke. En el buscador te aparece que estas en Puerto Progreso y está a 25 minutos del Puerto en Carro. Mala experiencia
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy cómodo y limpio. La comida fue lo mejor… todo estaba delicioso y con una excelente presentación
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito, personal súper amable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disfrutamos nuestra estancia. Habitación muy limpia y cómoda
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Aunque fue una estancia de 1 noche, tanto el dueño como Gerson nos brindaron una excelente atencion
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Maria corina

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

GUSTAVO

Stayed 1 night in Mar 2026