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Wyndham Merida

4.0 star property
VIP Access

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Photo gallery for Wyndham Merida

Front of property
An outdoor dining area with a table set for two, surrounded by lush greenery and a pool.
A grand staircase with a chandelier, a plush armchair, and a painting on the wall.
A pool area with a wooden deck, surrounded by lush greenery and a clear pool.
A reception area with a chandelier, a reception desk, and a TV screen.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000
  • Place, Yucatan International Convention Center
    ‪6 min walk‬
  • Place, Paseo 60
    ‪11 min walk‬
  • Place, Paseo de Montejo
    ‪13 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds (Abolengo)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds (Abolengo)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a television, and a window with curtains.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Abolengo)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a view of the outdoors through a sliding door.

Standard Room, 1 King Bed (Abolengo)

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Abolengo)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds (Abolengo)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two wall-mounted paintings, a nightstand with a lamp, and a window with curtains.

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a large bed, two bedside lamps, a headboard with a marble-like texture, and two framed pictures on the wall.

Deluxe Room, 1 King Bed, Accessible

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a chair, a bench, a door, and wall-mounted mirrors.

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Wyndham Merida

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Wyndham Merida offers 100 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tikil'um Wellness Spa (de pago). Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Our customers tell us they enjoy the helpful staff at Wyndham Merida. During your stay, you're just a quick walk from Yucatan International Convention Center. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at La Casona, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, massages, or facials at Tikil'um Wellness Spa (de pago)
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Yucatan International Convention Center and Paseo de Montejo
Wyndham Merida offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 248 square feet (23 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at the luxury Wyndham Merida. Free self parking is available.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
La Casona - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 250 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (248 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (94 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Colonial architecture
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 415 for adults and MXN 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Wyndham Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! The staff was fantastic. The room was very clean.I had a great stay!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding clean rooms and amenities!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Ambar

Liked: Cleanliness, staff & service
The staff was the best part
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always. My goto lodging in Merida
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
An amazing stay…overall a great experience
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Makenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Friendly staff, wonderful location, and great property!
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great vibes - staff was amazing! Will definitely stay here again next time I visit Merida.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Chris

Liked: Staff & service, amenities, property conditions & facilities
Good restaurant! Friendly staff!
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

EMILIO

Disliked: Staff & service
Not good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the comfy beds, starbucks on site, and the staff is really friendly and helpful
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place nice swimming pool ! Nice restaurant! We are in Love with this place !
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean family place walking distance to bar and restaurants and stores
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Miguel Chablé de la

Liked: Cleanliness
Excelente Yesenia la camarista excelente 10 de 10
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Maureen

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Lovely pool, easy to get into with proper steps. Took 3 rooms before they got it right.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Tracey Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, friendly staff, 24/7 attendants
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place, the service is amazing and the food is delicious. Thanks to everyone for do my visit to Merida a good first experience.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Tours are offered! Close to Paseo de Montejo and other spota. Great estieries all around! Will definitely be back.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta place
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building, quiet and in great shape. away enough of busy area but close enough to walk
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 14 nights and I have great things to say about the property and the staff. This is a model property for every other hotel in my opinion. Everyone was pleasant and guest focused. Super experience!
Stayed 14 nights in Dec 2024
Verified review

8/10 Good

José

The staff was incredible service, the balcony is dangerously for little kids
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Perla Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good place to stay. The hotel is centrally located, rooms are clean, staff is friendly, and had a delicious breakfast at their restaurant. They keep your luggage at the concierge if you check out and you have a later flight. Parking is free.
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

elisa

Disliked: Amenities, property conditions & facilities
The hotel did not have electricity or air conditioning. I made another reservation within the hour at the Holiday Inn because they had electricity. Expedia never refunded my money because Expedia's customer support says that Wyndam never returned their calls.
Stayed 1 night in Apr 2025