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Candlewood Suites Merrillville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Merrillville by IHG

Exterior
Property amenity
Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
8339 Ohio, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪13 min walk‬
  • Place, Methodist Hospitals Diabetes
    ‪3 min drive‬
  • Place, Indiana Dunes National Park
    ‪15 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪53 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Room amenity

Standard Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen, Sofa Bed)

Room amenity

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Merrillville by IHG

Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Merrillville by IHG offers 77 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Merrillville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Merrillville by IHG. During your stay, you'll be within walking distance of Westfield Southlake Mall. Features include free WiFi in public areas and free self parking, plus a gym. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Westfield Southlake Mall and 5 minutes from Albanese Candy Factory Store
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Merrillville by IHG. Self parking is free.

This Merrillville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 100.00 per stay
  • Weight limit: 80 lbs per pet
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Merrillville
Candlewood Suites Merrillville
Candlewood Suites Merrillville Hotel
Candlewood Suites Merrillvill

Candlewood Suites Merrillville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 188 out of 417 reviews
Rating 8 - Good. 97 out of 417 reviews
Rating 6 - Okay. 59 out of 417 reviews
Rating 4 - Poor. 29 out of 417 reviews
Rating 2 - Terrible. 44 out of 417 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jez

Stayed 2 nights in Dec 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities
The place and rooms are always clean. Staff is very friendly
Stayed 2 nights in Dec 2025

6/10 Okay

QUIANA

Travelled with partner
Liked: Amenities, property conditions & facilities
The room we were given was never cleaned and the bathroom ceiling had plenty of mold. We asked the attendant if we can change room and explained to her that the room didn’t meet our standards. She stated there was no vacancies. The tv didn’t come on something about a signal. The next morning the front desk staff Toya, I believe came in and we explained to her the issues we were having and we was told there wasn’t any vacancies. Well apparently the night staff lied to us because there were plenty of rooms available. Anywho, Toya fixed everything and made our stay more pleasant. She accommodated us in every way she could. Had a great stay afterward!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHORT STAY
Stayed 1 night in Nov 2025

2/10 Terrible

Kaleigh

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had high hopes for this place but it was really gross. Everything from the check-in counter, the hallways, and the room felt so dirty
Stayed 1 night in Sep 2025

10/10 Excellent

LAVETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PEACEFULL

PERFECT
Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty carpets were sticky. My dishwasher didnt work in the room. Shower was patched with white duct tape where there were holes. I stayed 12 days and my room wasnt even cleaned once. No towels or sheets, trash was never taken out. Id reccomend finding somewhere else for the money this place costs.
Stayed 11 nights in Sep 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and good value
Stayed 1 night in Sep 2025

10/10 Excellent

Chenille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

terric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Arisie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

STEPHANIE

Stayed 6 nights in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Jun 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Stay Ever!

I would never suggest this hotel to a single person! The lady who checked us in tried to charge us more money after I already paid. She said oh I am sorry I forgot to charge you the incidentals, but that was already charged when i gave them my card. This place was disgusting. The bedding was used, the pillows had mascara all over them,(not stains, actually freah makeup) there were other peoples hair in the sheets. The counter tops were covered in cigarette ashes and dirt. We tried to tell the people that worked there but no one cared. They kept using the excuse this is extended stay. So extended stay mean we dont clean ever! The housekeepers knocked on our door and asked if we want the room cleaned i said yes, also explained that the counters were filthy and covered in cigarette ashes. They never cleaned it and they left our room opened the entire day. When we came back we found the dirty towels on the floor still and our door opened. The room was not cleaned before we checked in and I doubt they will clean it after. DONT NOT STAY HERE!!! They also ran out of clean towels. The elevator broke. We waites to talk to the owner. He was not any better. He had the same excuse thia is extended stay hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew, Hilliard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and location were fine typical hotel room. Our room had an odd smell at first but went away after a little bit. The room had a lot of moisture for some reason, by morning my hat was soaked. The double beds are not big enough for two adults. I wish hotels would stop providing double beds. Queens and kings only.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom could’ve been a bit more cleaner.
Stayed 4 nights in Aug 2025

2/10 Terrible

Marc

Business traveller
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merrillville

It was good. Convenient for a quick stay. Lots of options on food choices too.
Stayed 1 night in Jul 2025

10/10 Excellent

Aubrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 3 nights in Jul 2025

10/10 Excellent

Marlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

danny

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Terrance

Stayed 1 night in Jul 2025