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Quality Inn Merrillville

2.5 star property

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Photo gallery for Quality Inn Merrillville

Pool
Reception
Lobby
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪13 min walk‬
  • Place, Albanese Candy Factory Store
    ‪6 min drive‬
  • Place, Indiana Dunes National Park
    ‪14 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for 1 King Bed, Nonsmoking, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2

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includes taxes & fees
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About this property

Quality Inn Merrillville

Coffee/tea in a common area, a business center, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Merrillville offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Merrillville. During your stay, you'll be within walking distance of Westfield Southlake Mall. You'll find features like free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • 12 minutes by foot from Westfield Southlake Mall and a 5-minute drive from Albanese Candy Factory Store
Public spaces have free WiFi. There's an onsite business center. The business-friendly Quality Inn Merrillville also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Merrillville Reviews

Reviews

6.6
Rating 10 - Excellent. 236 out of 834 reviews
Rating 8 - Good. 202 out of 834 reviews
Rating 6 - Okay. 120 out of 834 reviews
Rating 4 - Poor. 99 out of 834 reviews
Rating 2 - Terrible. 177 out of 834 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Scott

Liked: Staff & service
The staff was courteous and helpful. The hotel needs a lot of updating. Furniture, sheets, carpets, and bathroom fixtures are worn. The bed was comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

2/10 Terrible

Jerome

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I travel frequently and am wired for value-oriented. I know from experiences you get what you pay for but this hit an all time low. Didn't get a sense of safety in the parking lot due to multiple vehicles with sole occupants, engines running & loud music blaring. Parked by and used front entrance. At first glance it appeared ok but once inside the room, much different story. The bedding was the worst I've ever seen with a variety of stains, rips, burn holes and little black things that looked like even they couldn't survive it along with the bugs in the bathroom. The pool was about what you'd expect and the "Breakfast" consisted of a waffle maker and a little batter left, if you chose to wait for the other 7 people to finish making theirs. There were two stale, what looked like at one time were little roles and that was the extent of the offerings. I know there are reviews of "10" but adhere more to the 2's and 1's as I have far more confidence in those as for both accuracy and legitimacy. It was non-refundable and a blizzard so I was stuck and it was only for a night so I took the grey thing on top of the bed and slept on the floor figuring it was my best option. As I lay there I thought "So this is hell." There's plenty of options in close proximity for the same or possibly better price so go there. Management will come on here and say "So sorry...this isn't normal, blah, blah blah...." but I have to believe it is. That many stains it has to be deliberate.
Stain #1
Ho do ya miss this?
Well it's not like it would show up on a white comforter
Same
Stayed 1 night in Jan 2026

2/10 Terrible

Donald

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt neglected, the bathroom had mildew on the walls, the floors were disgusting. There’s a Tesla charger at the hotel but apparently it’s only for the owner. Do yourself a favor and find a better place to stay.
Stayed 7 nights in Jan 2026

6/10 Okay

Chris

Stayed 1 night in Jan 2026

2/10 Terrible

Corey

Disliked: Cleanliness, property conditions & facilities
Hotel was very nasty and disgusting stains all in the sofas and furniture that was in the room the breakfast was old stuff and hard I wouldn’t feed animal that food need to shut down that location
Stayed 3 nights in Dec 2025

10/10 Excellent

Trinity

Stayed 1 night in Jan 2026

10/10 Excellent

Nay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room excellent staff great place to stay!!!
Stayed 1 night in Jan 2026

4/10 Poor

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Stayed 4 nights in Dec 2025

6/10 Okay

Sharon

Ok
Stayed 1 night in Nov 2025

2/10 Terrible

Barb

Disliked: Cleanliness, staff & service, amenities
The first room I was given looked very dirty like it hadn’t been cleaned- they put me in another room that was just as bad. It smelled like smoke, the chairs were badly stained, the pillows were filthy. I would never stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Samantha

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

2/10 Terrible

Xochitl

Stayed 1 night in Nov 2025

2/10 Terrible

Lydia

Stayed 2 nights in Nov 2025

10/10 Excellent

Trinity

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

They really made sure we were accomodated . I really appreciate their professionalism and understanding
Stayed 1 night in Nov 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Horrible nasty
Stayed 1 night in Oct 2025

2/10 Terrible

Mario

Disliked: Cleanliness, amenities
One room smelled like cat pee. The second room had stains on in the beds. Just dirty and cold. Check in staff was very attentive. Very disappointed with facility. Would never stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Stayed 1 night in Oct 2025

4/10 Poor

Daria

Business traveller
Disliked: Property conditions & facilities
The heat/ cold unit didn’t turn off and was very loud. The bathroom sink leaked water when the faucet was turned on, shower head dripped all night. The bathroom towel rack was held on by wire, the cover had 2 stains and on inside of the cover was lipstick stain!
Stayed 1 night in Oct 2025

10/10 Excellent

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an over all great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Lexi

Stayed 1 night in Oct 2025