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Quality Inn Merrillville

Property class: 2.5

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Photo gallery for Quality Inn Merrillville

An indoor swimming pool with two lanes, a spa capacity sign, and a tiled floor.
A reception desk at Quality Inn with a green mat, a sign, and a heart-shaped balloon decoration.
A living room with a fireplace, two leather sofas, a coffee table, and a flat-screen TV mounted above the fireplace.
A hotel lobby with two leather sofas, a coffee table, a flat-screen TV, and framed artwork on the walls.
A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a separate bathroom with a bathtub.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪11 min walk‬
  • Place, Crown Point Sports Complex
    ‪9 min drive‬
  • Place, Deep River Water Park
    ‪10 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and framed artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a bed, bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quality Inn Merrillville

Coffee/tea in a common area, a business center, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Merrillville offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Merrillville. During your stay, you'll be within walking distance of Westfield Southlake Mall. You'll find features like free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • 12 minutes by foot from Westfield Southlake Mall and a 5-minute drive from Albanese Candy Factory Store
Public spaces have free WiFi. There's an onsite business center. The business-friendly Quality Inn Merrillville also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Merrillville Reviews

Reviews

6.6
Rating 10 - Excellent. 250 out of 882 reviews
Rating 8 - Good. 203 out of 882 reviews
Rating 6 - Okay. 126 out of 882 reviews
Rating 4 - Poor. 107 out of 882 reviews
Rating 2 - Terrible. 196 out of 882 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room excellent staff great place to stay!!!
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty with stains on everything. The staff had poor communication skills. The breakfast in the morning was pretty much just waffles and coffee.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Kim William

Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty It smelled like marijuana You could hear strange noises thru the wall The light switch kept flashing on and off The remote was broken I could not stay there… I had to leave and check into another hotel in the area
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

HOMERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Marnisha

Liked: Staff & service
Disliked: Amenities
Room was not as clean… had a few insects in the bed. They did not come and clean my room daily while I was staying there. It smells like people be smoking inside some of the rooms. The pool did not seem clean, hot tub water was really murky.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Scott

Liked: Staff & service
The staff was courteous and helpful. The hotel needs a lot of updating. Furniture, sheets, carpets, and bathroom fixtures are worn. The bed was comfortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mikhail

Liked: Cleanliness
Really clean place and would recommend for anyone that need a rest!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing. My favorite place to stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay here
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an over all great experience
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Corey

Disliked: Cleanliness, property conditions & facilities
Hotel was very nasty and disgusting stains all in the sofas and furniture that was in the room the breakfast was old stuff and hard I wouldn’t feed animal that food need to shut down that location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and awesome staff
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Chuck

Love it here. We come all the time for a quick staycation
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Joshua

They really made sure we were accomodated . I really appreciate their professionalism and understanding
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Bonnie

Disliked: Staff & service, property conditions & facilities
The parking was fine. Staff was poor. Noone was at the front desk when I arrived. And then I was given a dirty room. Then the room I was given did not have a refrigerator and the microwave didnt work. Then the next day, the staff questioned me about whether or not my service animal was actually a service animal because the staff member never entered any notes.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Loretta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the front desk couldn't find our reservation. I had ID and a reservation number and she still couldn't find our reservation. She lied and said she found it and gave us someone else's room. About 10:30 pm, I heard someone trying to get in our room. At 11 pm the room phone rang and it was the front desk telling me she gave us the wrong room and needed our credit card number etc. The next morning my husband and I went to the front desk to confirm everything was ok with our reservation and payment. The guy at the front desk was argumentative, rude, and refused to speak with us. We were already creeped out and took the loss of another night stay and checked out. I couldn't believe how bad the hotel was and the staff acting like that. Never again.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Margaret

Disliked: Cleanliness, amenities
The pool and hot tub were great. Pool water was a little cold. However, the second floor smelled of marijuana the entire time we stayed there. To the point to where it started to cause issues with my child who has asthma. It even smelled all the way to the first floor by the stairs. I was informed nothing could be done by the gentlemen who checked us out this morning. The breakfast wasn’t that great either. The cinnamon rolls were rock hard. I truly believe I should get a refund
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff are wonderful and definitely one of the nicest hotels around.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

The best hotel around the staff is super friendly and helpful the rooms always clean.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Donald

Disliked: Cleanliness, amenities, property conditions & facilities
The room felt neglected, the bathroom had mildew on the walls, the floors were disgusting. There’s a Tesla charger at the hotel but apparently it’s only for the owner. Do yourself a favor and find a better place to stay.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here as always
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Sharon

Liked: Cleanliness, amenities
Check in was smooth
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lonney

Liked: Cleanliness, staff & service, property conditions & facilities
No hassle check in, clean quiet room, helpful staff. Coffee pot, microwave, fridge and iron all worked. A/c worked great.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Rubashuana

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The beds are soft but the towels were dingy and the blankets had spots on them the sheets were dingy as wellwell tge
Stayed 1 night in Oct 2025