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Grand Ezel Hotel

3.0 star property

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Photo gallery for Grand Ezel Hotel

Property entrance
Property entrance
Deluxe Room
Lobby sitting area
Suite | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Kitchen
  • Room service
  • Laundry

Explore the area

View in a map
3 Ocak Mah.Mersinli Ahmet Caddesi, Mersin, 33050
  • Place, Anamur Museum
    ‪18 min walk‬
  • Place, Mersin Harbour
    ‪4 min drive‬
  • Place, Forum Mersin Shopping Mall
    ‪8 min drive‬
  • Airport, Çukurova Intl. Airport (COV)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Private kitchen

Economy Double Room

7.0 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Grand Ezel Hotel

Family-friendly hotel with free valet parking connected to a rail/subway station in Mersin
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Grand Ezel Hotel offers 39 air-conditioned accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 82-inch LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mersin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Grand Ezel Hotel. During your stay, you'll be connected to a rail/subway station, and within walking distance of Mersin Convention Center. You'll find features like free WiFi in public areas, free valet parking, and a free manager's reception. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy international cuisine while dining at EZEL
  • Buffet breakfast served daily for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Just a 2-minute drive from Anamur Museum and a few minutes from Cleopatra's Gate
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Business amenities include a meeting room and coworking spaces. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Ezel Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Mersin hotel.

The hotel hosts a free manager's reception on select days.
EZEL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • EZEL

Things to do

  • Arcade/game room
  • Bicycle storage
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Changing table
  • Children's games
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room kitchen
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Portable shower seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 82-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee grinder
  • Coffee/tea maker
  • Dining table
  • Freezer
  • Kitchen
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Recycling
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in time starts at 12:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive key retrieval information
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 300 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Grand Ezel Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 16067
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Grand Ezel Hotel Mersin
Grand Ezel Mersin
Grand Ezel
Grand Ezel Hotel Hotel
Grand Ezel Hotel Mersin
Grand Ezel Hotel Hotel Mersin

Grand Ezel Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 112 out of 330 reviews
Rating 8 - Good. 77 out of 330 reviews
Rating 6 - Okay. 53 out of 330 reviews
Rating 4 - Poor. 52 out of 330 reviews
Rating 2 - Terrible. 36 out of 330 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Stayed 2 nights in Aug 2025

10/10 Excellent

Mohamed

Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Stayed 2 nights in Jul 2025

10/10 Excellent

jamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Jun 2025

4/10 Poor

Shaun

Stayed 1 night in May 2025

10/10 Excellent

Enas

Stayed 1 night in Mar 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place.

We stopped for 3 nights and really enjoyed our stay. Room was immaculate and modern. Hotel reception seating area is awesome, like a Palace ( see pics) Staff were very helpful . Breakfast was huge. All this for a great price as well. Would reccomend it 100%
Stayed 3 nights in Jan 2025

2/10 Terrible

Li

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not so good

Not so good dirty tissues in between the towels no toilet roll tv would not connect to the internet no light bulb in the bedside light went to ask for one and the reception man was sleeping shower not so clean window was open but it was lik that as it was broken, breakfast very little choice and not so good staff were helpful though not what we expected at all
Stayed 1 night in Dec 2024

10/10 Excellent

EVAN

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Hasan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All the staff were pleasant and very helpfull but the breakfast was one the worst we were experienced also our room was very dingy not enough lighting,the bathroom again didn’t have any proper lighting and shower cubicle was very old and shower itself wasn’t working properly, our hotel room’s inside door frame was broken and some parts were missing and remaining parts did fall over my partner’s face….very dissapointing…never again….
Stayed 2 nights in Oct 2024

4/10 Poor

Ali

Travelled with family
Disliked: Cleanliness, staff & service
The things that we didn't like was the photos are old and it was much dirtier than expected and the service was very poor i had terrible experience about this booking
Stayed 1 night in Aug 2024

4/10 Poor

Abdul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

See other places outside booking sites

Dont bothervto book hoel in mersin area few available onbhotels booking and other sites you can get cheaper rooms by direct asking for 2 adults and 1 child i paid 56 pounds when actually romm was availble for average of 1600 lira in same even better condition hotels in ame street booking web sites dont have feed backs from mersin hotels as used by locals and most are vacant and most prefer to stay towards tourist sites like tomuk and erdemeli but still they dont have enough hotels
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MOHAMMED

Stayed 1 night in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly kind and wonderful here. Room was clean and area was very quiet.
Stayed 8 nights in May 2024

8/10 Good

Mohamad hadi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Riza

Stayed 1 night in Jan 2024

10/10 Excellent

Haydar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

6/10 Okay

Mohammad Nour

Business traveller
Liked: Cleanliness, staff & service, amenities
Near the hotel no taxis or way to go other place allot
Stayed 2 nights in Nov 2023

4/10 Poor

Khalid

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible stay

The hotel is run down, we were given a room with a broken toilet seat and bidet water would not turn off, also the door card didn't work, we complained and happily the staff changed our room but this time the shower was broken and toilet door handle broken. The rooms are tired and bedding didnt look clean. The AC was very noisy and kept on turning on and off. The breakfast was not good. The price was ok but still nothing should be broken.
Stayed 1 night in Nov 2023

10/10 Excellent

Hassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel, good value for the price and super kind personal we just wished one of them spoke basic english.
Stayed 1 night in Sep 2023