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Sultasa Hotel

4.0 star property

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Photo gallery for Sultasa Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
LCD TV
Property grounds
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Kitchen
  • Pool
  • Gym
  • Breakfast included

Explore the area

View in a map
Gazi Mustafa Kemal Bulvari, Mersin, 33160

Room options

Standard Room

7.0 out of 10
Good
(9 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 4 Twin Beds

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About this property

Sultasa Hotel

Hotel with 2 restaurants, 8-minute walk to Mersin Yacht Marina
Along with 2 restaurants, this hotel has a nightclub and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Sultasa Hotel offers 82 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mersin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Sultasa Hotel, you're just a quick walk from Mersin Yacht Marina. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Mersin Yacht Marina and CNR EXPO Exhibition Center
  • Airport shuttle service available for a fee
Sultasa Hotel offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A nightclub, spa services, and a terrace are also featured at the business-friendly Sultasa Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mersin hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sultasa Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 85 per person (one way)
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sultasa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-33-0037
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 6 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sultasa Hotel Mersin
Sultasa Mersin
Sultasa
Sultasa Hotel Hotel
Sultasa Hotel Mersin
Sultasa Hotel Hotel Mersin

Sultasa Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 161 reviews
Rating 8 - Good. 56 out of 161 reviews
Rating 6 - Okay. 24 out of 161 reviews
Rating 4 - Poor. 12 out of 161 reviews
Rating 2 - Terrible. 23 out of 161 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vadym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmet

Stayed 1 night in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel excellent staff Great breakfast Lovely pool and gardens Very well located Would highly recommend
Stayed 3 nights in Oct 2024

6/10 Okay

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place seems so spread out and you are constantly going up or down stairs to get anywhere in the hotel. Definitely handicap friendly. Otherwise staff was friendly, pool was cool and refreshing and there are several restaurants next to the hotel for food options
Stayed 2 nights in Aug 2024

8/10 Good

Nisreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

YAHSI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Shvan

Business traveller
Liked: Staff & service

I understood why the price was cheap.

1. The shower bathroom drainage was terrible. Smelled bad 2. There was this club downstairs, the noise was in the hotel room and continued to midnight. Had no rest until it stopped late at night.
Stayed 3 nights in Nov 2023

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy
Stayed 5 nights in Nov 2023

8/10 Good

Daad

Stayed 7 nights in Sep 2023

8/10 Good

Natasha, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location Wi-Fi could do with being better Good breakfast Nice staff
Stayed 3 nights in Jan 2023

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

8/10 Good

Ayham, Gaziantep

Liked: Cleanliness
It was good stay, but it is important to flag that the hotel has no sea view :)

10/10 Excellent

Ghada

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very professional staff and excellent accommodations. Would definitely highly recommend. Loved our stay there.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

mahmoud

Travelled with family
Disliked: Staff & service, room comfort

Very Disappointing! Definitely NOT 4 star!

This hotel was very disappointing! Rooms were average, however we stayed in July and the reception was the only portion of the building that air conditioning. The rest of the hotel felt as though you had entered a steam room! Also, there is no lift, so you are sweating by the time you reach your room and air conditioning inside the room was not good at all! Staff were rude and unhelpful and did not speak ANY English. We opted to "pay at hotel" but were told our card would be charged anyway?! After leaving, I found my card had been charged twice! No explanation. We had not taken anything from the minibar and left the room in perfect condition?! Contacted the hotel, but was repeatedly disconnected by frustrated staff who only spoke Turkish. Hotels.com were also absolutely useless in helping me and told me to contact the hotel as I had been charged directly by them! Simply the worst hotel I have ever stayed in. Most definitely NOT worth it's 4 star rating! I would not recommend at all.
Stayed 3 nights in Jul 2022

8/10 Good

Mahdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Svetlana

Stayed 3 nights in Jun 2022

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Adrian, Kingfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice a little worn. Comfortable
Stayed 1 night in Dec 2021

2/10 Terrible

Alena

Travelled with group
Disliked: Cleanliness, staff & service

Very bad attitude of receptionist

After driving 3 hours to Mersin in the night you are expecting comfortable room and good attitude. Smells of sigarete was disgusting inside our room and to our comments to give us different room the answer of men employee on the reception was if you don’t like this room either leave either no any options!!! After arguing of 30 min at 2 am we got what we wanted. Photos aren’t matching reality!
Stayed 1 night in Oct 2021

8/10 Good

NYAZ

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place to stay.

Fine stay as usual i stayed here many times b4, comfortable room and good facilities all around..
Stayed 1 night in Aug 2021

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Overall, the hotel is good but unfortunately, the staff doesn't speak English so it was hard to communicate with them without using google translate
Bathroom
Bathroom
Room
Room
Stayed 1 night in Jul 2021