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AC Hotel by Marriott Santa Fe

3.5 star property

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Photo gallery for AC Hotel by Marriott Santa Fe

Indoor pool
Property video
Lounge
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Juan Salvador Agraz No 130 Colonia Santa, Mexico City, CDMX, 5348
  • Place, Santa Fe Center Mall
    ‪2 min walk‬
  • Place, Parque La Mexicana
    ‪7 min walk‬
  • Place, KidZania Santa Fe
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 1 King Bed, City View (Corner)

Room, 1 King Bed, City View (Corner)

Room, 1 King Bed, City View (Corner)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 Bedroom

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 Bedroom, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle King Room

In-room safe, desk, laptop workspace, soundproofing

Lifestyle King Room

  • Sleeps 2

View all photos for Lifestyle Two Double Room

In-room safe, desk, laptop workspace, soundproofing

Lifestyle Two Double Room

  • Sleeps 4

Lifestyle Corner King Room with City View

  • Sleeps 2

View all photos for Deluxe King Larger Room (35 Sqm)

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Larger Room (35 Sqm)

  • Sleeps 2

View all photos for Deluxe King Larger Room (40 Sqm)

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Larger Room (40 Sqm)

  • Sleeps 2

View all photos for Two Bedroom Master Suite (One King and Two Double Beds)

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Master Suite (One King and Two Double Beds)

  • Sleeps 4

View all photos for Suite, 1 Bedroom, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite 2 King Bed, 2 Bedroom 2 Room Suite

In-room safe, desk, laptop workspace, soundproofing

Master Suite 2 King Bed, 2 Bedroom 2 Room Suite

  • Sleeps 4

Lifestyle Room, Guest Room, 2 Double, City View

  • Sleeps 4

Executive King Suite

  • Sleeps 3

Suite Bathtub, 1 Bedroom Larger Suite, 1 King

  • Sleeps 3

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4.6 out of 5, Wonderful, 1,007 reviews
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includes taxes & fees
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About this property

AC Hotel by Marriott Santa Fe

Hotel with an indoor pool, 5-minute walk to Santa Fe Center Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center. Housekeeping is available on request.
AC Hotel by Marriott Santa Fe offers 168 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at AC Hotel by Marriott Santa Fe, you're just a quick walk from Santa Fe Center Mall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Santa Fe Center Mall and 8 minutes by foot from Parque La Mexicana
  • Dogs welcome for a fee (restrictions apply)
AC Hotel by Marriott Santa Fe offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly AC Hotel by Marriott Santa Fe also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
AC Hotel by Marriott Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 145 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 360 to 600 for adults and MXN 180 to 350 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 780 per pet, per night, plus a deposit of MXN 1500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 360 to 600 for adults, and MXN 180 to 350 for children
  • Valet parking fee: MXN 145 per night
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 780 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Fe
AC Marriott Santa Fe
AC Hotel By Marriott Santa Fe Mexico City
Ac By Marriott Santa Fe
AC Hotel by Marriott Santa Fe Hotel
AC Hotel by Marriott Santa Fe Mexico City
AC Hotel by Marriott Santa Fe Hotel Mexico City

AC Hotel by Marriott Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

6/10 Okay

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan, Humble

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Stayed 2 nights in Oct 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan, Del Valle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Santa Fe!
Stayed 1 night in Sep 2025

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Juan-Carlos, Katy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark Simon

Stayed 4 nights in Jun 2025

8/10 Good

Martha

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar Moises

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

EZEQUIEL

Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Mario

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Stayed 2 nights in May 2025

10/10 Excellent

Horacio E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y servicio del personal del hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

J Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude. They charged me for early check in without bringing other options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maximiliano

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a really comfortable stay. The pool was warm and clean like always. The steaks were very tasty, like always. We will be back soon!
Stayed 1 night in Feb 2025

8/10 Good

Gaston

Stayed 1 night in Feb 2025

2/10 Terrible

Belkis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pesimo. Falla el internet, se fue la luz, demora en el check in, lamparas del baño no sirven. Terrible. Elijan otro hotel
Stayed 4 nights in Feb 2025