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Andaz Condesa Mexico City, By Hyatt

Property class: 5 and above

Choose dates to view prices

Photo gallery for Andaz Condesa Mexico City, By Hyatt

Outdoor pool, open 10:00 AM to 6:00 PM, pool loungers
2 restaurants, local cuisine
2 restaurants, local cuisine
2 restaurants, local cuisine
Daily buffet breakfast (USD 30 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Aguascalientes 158, Hipodrómo, Condesa, Cuauhtemoc, Mexico City, CDMX, 6100
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Blackberry Auditorium
    ‪5 min walk‬
  • Place, Mexico Park
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Andaz)

Suite (Andaz)

Suite (Andaz)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View

Suite, City View

Suite, City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Andaz Condesa Mexico City, By Hyatt

2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Andaz Condesa Mexico City, By Hyatt offers 213 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature down comforters. 55-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of Andaz Condesa Mexico City, By Hyatt's great location. During your stay, you're just a quick walk from Avenida Insurgentes. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Enjoy a bite to eat at Cabuya Rooftop Restaurant, a seafood restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Mexico Park and Medellín Market
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Andaz Condesa Mexico City, By Hyatt offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 5 meeting rooms and coworking spaces. Event space at this hotel measures 7254 square feet (674 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Andaz Condesa Mexico City, By Hyatt. Parking is available for a fee.

This Art Deco Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cabuya Rooftop Restaurant - This seafood restaurant specializes in local cuisine.
Derba Matcha Café - Onsite tapas bar. Guests can enjoy drinks at the bar. Open select days.
WooftopBeerGarden&CanineC - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Covered valet parking on site (USD 30 per day)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 16 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cabuya Rooftop Restaurant
  • Derba Matcha Café
  • WooftopBeerGarden&CanineC

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 7,254 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 16 for children
  • Covered valet parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 08 and close January 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Mexico City
Andaz Mexico City Condesa
ANDAZ CONDESA MEXICO CITY BY HYATT
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel
ANDAZ CONDESA MEXICO CITY, BY HYATT Mexico City
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel Mexico City

Andaz Condesa Mexico City, By Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 354 reviews
Rating 8 - Good. 46 out of 354 reviews
Rating 6 - Okay. 29 out of 354 reviews
Rating 4 - Poor. 12 out of 354 reviews
Rating 2 - Terrible. 11 out of 354 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and general facilities. The area was quiet despite being in the middle of everything. The room was small but well laid out and equipped. There was black mold around the sink. The room was over the bar so music which was not overly loud but could be heard all evening. The noise from other rooms was a bit loud both overhead, beside and the hallway.
Stayed 6 nights in Jan 2026

6/10 Okay

Wee K

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast food is fresh, good variety
Stayed 2 nights in Jan 2026

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms are very small and dark. In the evening, it is impossible to see anything! In addition, some of the rooms don’t have a proper bathroom, but a sink inside the room and a toilet divided from the sleeping area only by a glass door (no privacy!). Time to upgrade and install some overhead lighting. The staff was lovely and the cafe excellent.
Stayed 5 nights in Jan 2026

10/10 Excellent

Allana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel is 20/10 The rooms are spacious The hotel is spotless Best location to walk anywhere. Can’t wait to be back! Thank you Andaz team
Stayed 10 nights in Jan 2026

6/10 Okay

Hector

Stayed 4 nights in Jan 2026

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean room and very helpful staff
Stayed 7 nights in Dec 2025

8/10 Good

Jansper

Liked: Cleanliness, amenities, property conditions & facilities
Great location good coffee, carpets and gym could use better vacuum
Stayed 3 nights in Dec 2025

6/10 Okay

Sabina

Liked: Cleanliness
Room was ok. Bed very comfortable and so was shower and all bedding. Hotel is dated and needs upgrade. Food was on at breakfast a lines were super long. Overall not my favorite andaz. I would stay some other place
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean, and with awesome amenities. 10/10 would recommend. The cabuya rooftop, portico breakfast, derba coffee shop were all top class. My wife had a massage at the Spa and greatly enjoyed it. The staff top to bottom was incredibly friendly, generous, and attentive. Will be returning soon! The neighborhood is incredibly active with good nightlife options as well as easy access to public transportation.
Stayed 6 nights in Dec 2025

2/10 Terrible

Emily

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and room safety were the main issues. The room was noisy, the bed was extremely uncomfortable, and as a woman staying alone on the first floor, I felt unsafe with constant foot traffic outside my door. Most concerning was the staff’s behavior at the end of my stay. Despite informing reception in advance that my husband and daughter would be joining me, I was treated as if I had done something wrong, forced to change rooms, and pressured to pack immediately while a security guard waited outside my door. The experience was intimidating, unprofessional, and unacceptable—especially given the amount I paid for the stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tatiana Heras

Travelled with group
Liked: Cleanliness, property conditions & facilities
Super nice hotel. Perfectly located and great amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Awesome friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms were great. We had a lovely time in general.
Stayed 5 nights in Nov 2025

2/10 Terrible

Fernando

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
All the staff have actitud, towels were smelly
Stayed 5 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 5 nights in Nov 2025

8/10 Good

david

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
Stayed 4 nights in Nov 2025

10/10 Excellent

Baudelio

Business traveller
Liked: Cleanliness, staff & service, amenities
Highly recommend.
Stayed 1 night in Oct 2025

6/10 Okay

Patrycja

Liked: Cleanliness, staff & service, amenities
The stay was amazing and the workers were awesome up until it was time to leave. I asked for a taxi and the front desk said they would call someone. Not knowing the average price of the ride from the hotel to the airport, I said ok to the price. As I expected a taxi, I ended up getting an unmarked vehicle. When we entered to go to the airport as the hotel staff confirmed it was the vehicle, I decided to check the price of an uber, I came to find out I was charged 4 times the average price of an uber. The hotel and staff was awesome up until that time.
Stayed 1 night in Nov 2025

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and modern room. Very nice hotel, gorgeous roof top pool but disappointing the main area around the pool gets taken up by the roof top bar and doesn’t allow for areas to lounge in the sun. The roof top bar is very cute though!
Stayed 3 nights in Oct 2025

8/10 Good

scott

Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The concierge was amazingly helpful in fact all the staff at the hotel where super friendly and great.
Stayed 4 nights in Oct 2025