See all properties

OYO Hotel Hidalgo

3.5 star property

Choose dates to view prices

Photo gallery for OYO Hotel Hidalgo

Interior detail
Standard Room, 2 Double Beds
Interior
Reception
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300
  • Place, Palacio de Bellas Artes
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Place, Zócalo
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 13 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Business centre
Downtown Treasure Place
  • Breakfast included
  • Kitchen
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 706 reviews
The price is €45
includes taxes & fees
11 Nov - 12 Nov
Downtown Treasure Place

About this property

OYO Hotel Hidalgo

Hotel with a 24-hour front desk, steps from Alameda Central
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and free WiFi in public areas. Change of towels is available on request.
OYO Hotel Hidalgo offers 94 accommodations with designer toiletries and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at OYO Hotel Hidalgo, you're just a quick walk from Palacio de Bellas Artes. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance and luggage storage
  • Steps from Alameda Central and 5 minutes by foot from Palacio de Bellas Artes
OYO Hotel Hidalgo offers its guests tour/ticket assistance and an elevator. WiFi is free in public spaces.

This 3.5-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Hidalgo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number IOJ7711251RO
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Hidalgo
OYO Ayenda Hidalgo
OYO Hotel Hidalgo Hotel
OYO Hotel Hidalgo Mexico City
OYO Hotel Hidalgo Hotel Mexico City

OYO Hotel Hidalgo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 182 reviews
Rating 8 - Good. 31 out of 182 reviews
Rating 6 - Okay. 34 out of 182 reviews
Rating 4 - Poor. 16 out of 182 reviews
Rating 2 - Terrible. 28 out of 182 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed

It was a nice size room and bed for one night before heading to the airport.
Stayed 1 night in Jul 2025

4/10 Poor

edgar, Anaheim

Travelled with family and small children
Disliked: Amenities
The only thing that was worth it for me and my family was that it's a walking distance to many parts of the city ie. zocalo, bellas artes, alameda central,etc The room was ok, funny smell, dirty and linens were not cleaned. I know it's not a 5 star hotel but cleanliness is essential.
Stayed 1 night in Jul 2025

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and we were able to check in at 10am so the staff was excellent. Unfortunately the bed and pillows weren’t comfortable at all so sleeping was rough. Also the WiFi was poor and kept dropping.
Stayed 3 nights in Mar 2025

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ta feo, la señora de recepción tiene muy mala actitud no tiene aire, tampoco cable
Stayed 4 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to everything
Stayed 1 night in Jan 2025

2/10 Terrible

eulogio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024

10/10 Excellent

William Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia en el hotel, no vuelvo.

El cuarto tenía olores extraños, sabanas sucias, mucho ruido fuera del cuareto, el personal del hotel, poco amigable, no cordiales, no resuelven, la alfombra con mucho polvo, instalaciones descuidadas
Stayed 2 nights in Jan 2024

2/10 Terrible

Aeleeny

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023

2/10 Terrible

Oscar Moises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023

8/10 Good

Yusri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Jose

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel

Horrible experience. Room felt like a prison cell and had no AC. I believe the bed may have had bed bugs as my body had bite marks all over
Stayed 6 nights in May 2022

2/10 Terrible

Juan Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

BRAYAN

Liked: Cleanliness, staff & service
Muy bien
Stayed 2 nights in Jul 2025

10/10 Excellent

Monserrat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jesús Manuel

Stayed 1 night in Jul 2025

6/10 Okay

Griselda

Liked: Cleanliness
La propiedad ya muestra los estragos del tiemlo, está limpia ,buenos colchones. Al llegar me hicieron un cargo adicional por mi hija alegandoo que la app la registro como de 5 años y tiene 7.
Stayed 2 nights in Jul 2025

6/10 Okay

José Ramón

Stayed 1 night in Jul 2025

10/10 Excellent

Mario Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Al final no respetan el precio de la reserva
Stayed 2 nights in Jul 2025

6/10 Okay

Oscar

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Buena ubicación, pero falta mantenimiento, no hay más que dos enchufes , no hay plancha para ropa , la regadera sale un chorro a medias
Stayed 1 night in Jul 2025