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BelAir Unique a Wyndham Hotel

4.5 star property
VIP Access

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Photo gallery for BelAir Unique a Wyndham Hotel

4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby
Exterior
Interior

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

Map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • World Trade Center Mexico City
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪5 min drive‬
  • Chapultepec Castle
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 2 Double Beds

Down duvets, free minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, free minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Executive Level)

Executive Room, 1 King Bed, Non Smoking (Executive Level)

Executive Room, 1 King Bed, Non Smoking (Executive Level)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

BelAir Business A Wyndham Garden Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1093)
The price is €107
for 1 room
includes taxes & fees
16 Aug - 17 Aug
BelAir Business A Wyndham Garden Hotel

About this property

BelAir Unique a Wyndham Hotel

Luxury hotel with 4 restaurants connected to the convention center in Mexico City
4 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Buffet breakfast is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
BelAir Unique a Wyndham Hotel offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down comforters. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch plasma televisions come with satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at BelAir Unique a Wyndham Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Pepsi Center. Enjoy features like free breakfast and a free manager's reception, plus 4 restaurants.
  • Free buffet breakfast served daily
  • Enjoy Fusion cuisine at Bistro Fusion, one of the property's 4 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Indulge with facials, body treatments, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Chapultepec Castle and a few minutes from Angel of Independence Monument
BelAir Unique a Wyndham Hotel offers its guests a full-service spa and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 13563 square feet (1260 square meters) and includes a conference center. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury BelAir Unique a Wyndham Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
Bistro Fusion - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Secured, covered parking on site (MXN 160 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistro Fusion
  • Cantina de Dakota
  • Dolce Mexico
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (13,563 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels
  • Computer
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BelAir Unique a Wyndham Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 160.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

BelAir Unique a Wyndham Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 551 reviews
Rating 8 - Good. 123 out of 551 reviews
Rating 6 - Okay. 62 out of 551 reviews
Rating 4 - Poor. 25 out of 551 reviews
Rating 2 - Terrible. 23 out of 551 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Consuelo

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
My stater was OK now what I expected
Stayed 4 nights in Apr 2025

4/10 Poor

Carola

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel overbooked and lost my reservation. We spent 3 hours waiting for them to fix it. They put us in a dirty room and no working air-conditioning. Overall terrible experience
Stayed 5 nights in Mar 2025

10/10 Excellent

kayoze

Liked: Cleanliness, staff & service, property conditions & facilities
6dlfyof
Stayed 2 nights in Apr 2025

6/10 Okay

Nohemi

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My room was great. The entire hotel was unique restaurants within walking distance. We booked total of 6 rooms and some of our family had issues with AC not cooling and despite multiple complaints no resolution. Price is fair overall good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, short stay. We love the place.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Crowded and poor service

The front desk was overcrowded, the staff provided poor customer service. The carpet in the room was very dusty and the cleanliness poor. The tablet or the app to open/close the electric curtains or AC didn't work and had to be controlled by the front desk. The curtain opened by itself at 4:00 AM. This is convenient for people attending events at the World Trade Centre only
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

8/10 Good

Willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All good…keys didn’t always work
Stayed 3 nights in Mar 2025

10/10 Excellent

Landon

Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room climate control was unresponsive. No coffeemaker in room but cups and coffee were there. Front desk staffmember told my wife "rooms don't come with coffeemaker." Great breakfast buffet, though.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

6/10 Okay

Madhu

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2025

6/10 Okay

Madhu

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness
Please make sure you will get good room as you expecting. We had a bad experience with AIR condition and they didn’t fix that for 3 days and not even changes the room. But, I didn’t have a time to change the hotel due to other priorities.
Stayed 1 night in Feb 2025

10/10 Excellent

Talya, Medford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No airport shuttle contrary to what Expedia promised. Otherwise lovely grand old hotel, amazing breakfast buffet with eggs cooked to order.
Stayed 1 night in Feb 2025

4/10 Poor

Jay

Travelled with partner
Liked: Cleanliness
The blinds in my room would not close so it was very hot and bright. Made I very difficult to sleep because no climate control for the room. No shuttles that they advertise to the airport. They said they have taxis they partner with that cost 350 pesos when Uber is 139. I would not stay here again
Stayed 4 nights in Feb 2025

6/10 Okay

steven paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not ready for close to 100% capacity. Took 2 1/2 hrs to register.
Stayed 1 night in Feb 2025

6/10 Okay

Ray

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We call for management to discuss the fact that our reservation reads that we will have transportation to the airport and they never respond the ac was not working properly some one have to come and reset, In the end we have to pay for our own transportation to the airport this place is well located but is getting old Management sucks
Stayed 3 nights in Feb 2025

8/10 Good

Yander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es excelente, lo unico que no me agrado es que no tienen aire acondicionado y en las noches se siente un poco de calor, por el resto todo referencia al servicio y la atención es excelente
Stayed 2 nights in Feb 2025

6/10 Okay

OCTAVIO

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Modern Technology that doesn't work.

We stayed at this property previously. However, in recent time they have installed a system where you can monitor and operate such things as A/C, Lights, Curtains etc. either by an iPad by the bed or by downloading the hotel app on your phone. All would be great if it would operate correctly, specially the A/C. Sometimes your entries are admitted by the system and sometimes they are not. Additionally, the in-room heat is provided by an electrical resistance at the room unit which is supposed to heat the cold water being delivered by the main pipes. Those knowledgeable about A/C know that a four pipe system is the correct way to go. Sorry for getting technical but its the only way to explain why we froze the first two nights and sweated the last two nights. This was after they finally blocked the valve from moving.
Stayed 4 nights in Feb 2025

6/10 Okay

Yongho, Annandale

Travelled with partner
Disliked: Property conditions & facilities
The computer didn't work for the first 2 rooms, we had to change three rooms because of a bad sew order from the shower and 2nd room temperature malfunction the computer is didn;t work shower malfunctioned. Other than that it was ok.
Stayed 3 nights in Feb 2025