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Busue A Boutique Experience Hotel

3.5 star property

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Photo gallery for Busue A Boutique Experience Hotel

Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby
Master Suite | Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Eugenio Sue 45 Col Polanco, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Auditorio Nacional
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Busue A Boutique Experience Hotel

Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Self parking is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Busue A Boutique Experience Hotel offers 11 accommodations with DVD players and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Busue A Boutique Experience Hotel, you're just a quick walk from Auditorio Nacional. You'll find features like free self parking, plus a restaurant and a bar.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Avenida Presidente Masaryk and 9 minutes by foot from Auditorio Nacional
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Busue A Boutique Experience Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

Dixon - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dixon

Family friendly

  • Babysitting
  • DVD player
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Busue A Boutique Experience Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 95 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Busue A Boutique Experience Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Hotel Experience
Busue
Busue Boutique Experience
Busue Boutique Experience Hotel
Busue Boutique Experience Hotel Mexico City
Busue Boutique Experience Mexico City
Busue Boutique Hotel
Busue Hotel
Hotel Boutique Busue
Hotel Busue
Busue a Boutique Experience Hotel Mexico City
Busue A Boutique Experience
Busue A Boutique Experience Hotel Hotel
Busue A Boutique Experience Hotel Mexico City
Busue A Boutique Experience Hotel Hotel Mexico City

Busue A Boutique Experience Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 92 reviews
Rating 8 - Good. 25 out of 92 reviews
Rating 6 - Okay. 16 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 6 out of 92 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully furnished and spacious. Staff was attentive. The hotel is a little hard to find when driving.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

javier

Liked: Cleanliness
Disliked: Room comfort

Experiencia frustrante

Busue Está bien ubicado y cerca de la zona de restaurantes de Polanco. Pero me tocó una habitación de las dos que están frente a recepción. Se escucha todo! Además la regadera no tiene presión alguna y tuve que bañarme a cuenta-gotas.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay!

It took a little while to check in but once I was there it was amazing! Clean, hip and lots of local flare.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Ro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, quiet rooms, nice rooms, poor amenities
Stayed 5 nights in Nov 2018
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this neighborhood and this small boutique luxury hotel. it is located a few books from the downtown area. There as an Ecobici station around the corner. The hotel does not have a bar or a restaurant, but I didn't mind because downtown is so close. It can be a bit loud on the first floor but I have no complaints.
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room The breakfast was quite simple though
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

VICTOR

Liked: Cleanliness, property conditions & facilities

Not what I was expecting. ;(

Not impress with this hotel. I was expecting more, definitely not what I was expecting. Breakfast was included but it was not special, “breakfast area” was a little hallway...my room was on the ground level, in front of the reception and I was able to hear everything!!!
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in fashion zone at Mexico City

Nice restored house, turned into a boutique hotel. Great location in Polanco.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción para visitar CDMX en especial si vas en pareja, muy cómodo y muy bien ubicado y el personal muy amable siempre
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No reserven aquí! Terrible hotel.

Terrible hotel, no enfriaba el aire acondicionado y eso hizo que toda la noche tuviéramos calor. Cuando pedimos que lo arreglaran, no hicieron nada y ni nos ofrecieron cambiar el cuarto. El baño tenía filtración en el escusado, terrible! Pésimo servicio, jamás regresaría y no lo recomiendo por nada en el mundo.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un hotel maravilloso en una área bonita y segura. Cerca a restaurantes y tiendas de ropa. El hotel es en un estilo antiguo, acogedor con todo lo que uno necesita para estancia cómoda.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful upon checkin and even after I left. When I arrived I needed to print some color documents for a meeting the next day, and they helped me find a local printer that I could walk to. Then, upon checkout, I left my iPad in the hotel room and realized it while I was at the airport. I contacted them and they had the iPad and worked with me to return it via FEDEX. It was a great experience, and the room was very nice and quiet. The location is very safe and clean. Many restaurants in walking distance.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Room comfort

hotel very good located

good looking, with room that has little closets space, the bed are a little hard . Not what we expected. we reserve for 4 nights and after the first day we decided to move to another hotel and 2 nights were only charge.
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful.
Stayed 4 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice small hôtel walking distance polanco

Nice but no windows if you take standard room. Noisy as i could hear the neighbours and reception phone ringing. Orher than that very nice staff.
Stayed 6 nights in Apr 2018
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MXCity

great place.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Gerardo

Liked: Cleanliness, room comfort

Demasiado caro para lo que ofrecen.

El hotel está aceptable, sin embargo es sumamente caro para lo que ofrecen. El personal es amable, pero muy amateur. El desayuno es raquítico para el precio por noche y los ammenities son como cualquier hotel de negocios. Definitivamente abusan de la localización.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy agradable, muy bonito y el personal muy profesional
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

biz.traveler

Disliked: Property conditions & facilities, room comfort

Hotel has a nightclub on thebroof

Hotel has a nightclub on the roof Wednesday through Saturday thumping until 2-2:30 am. Impossible to sleep as it is a small building and whole building shook . Rooms were dark, entirely indoors with no windows, poor lighting in rooms. While overall it was clean and staff was friendly, this hotel is not business traveler friendly. No gym. Microwave breakfast. No tea or coffee in room. Loud all night. If you are looking for a place to party and roll into a dark room and sleep away the day, it might be great for you
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service
TODO MUY BIEN SALVO QUE ARRIBA DEL HOTEL HAY UN BAR, Y EN LAS NOCHES SE ESCUHA LA MÚSICA, LO CUAL ES INCÓMODO.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Marilia

Liked: Cleanliness, staff & service, room comfort

Muito bonito, mas pouco funcional.

Não gostei do café da manhã, muito pobre e servido no quarto. Não tem local apropriado para se comer no quarto. Não tem academia e nem restaurante, tem que sair para comer. Hotel Boutique, muito bonito, mas pouco funcional.
Stayed 4 nights in Nov 2017
Verified

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities

Lindo hotel si no tuviera un bar en la azotea

El hotel está muy bien localizado, es una chulada arquitectónicamente y está decorado con buen gusto, el personal es sumamente amable. La cama es buena y confortable. El cable en la tele funciona bien. El wifi, regular. El baño tiene pocos detalles para ser un hotel boutique, por ejemplo, no hay un colgador de toalla ni donde poner la toalla para cogerla al salir de la ducha. Lo peor de este hotel es el ruido que genera la música del bar que se encuentra en la azotea, es molesto, si te quedas en este hotel, asegúrate de llevar tapones de oídos.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

Walking distance to busy restaurant area; nice and cozy to stay at while on business. Breakfast is served at your own room at no extra cost except if you want to asd some eggs.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Need to have more staff people

Nice stay at a great location. Expected better knowledge of staff regarding good places to eat
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

antro en el hotel y pésimo servicio de desayuno

El hotel tiene una excelente ubicación, la atención del gerente es muy buena, todo está súper bien, pero tiene 2 grandes problemas que antes no tenía, una es que rentaron su bar, restaurante que tenía a un antro así es que en las noches hay mucho ruido, hasta las 3 am en los cuartos de abajo es más tolerante el ruido de la música pero no es lo que buscas cuando vas de descanso y otro problema que es muy molesto es el tema del desayuno es muy limitado pero lo peor es el tiempo, el último día tardaron más de una hora para unos huevos rancheros con costo adicional por qué no incluían, los huevos sin nada especial ni lo básico una guarnición de frijoles, pero después de mucho insistir llegaron, lo que nunca llegó fue el desayuno básico de otro cuarto que teníamos y nos tuvimos que ir al aeropuerto sin desayunar, más de una hora de espera y no llego el desayuno, mejor bajen su tarifa y no ofrezcan algo que no pueden dar y en el caso del antro es una lástima que ya el hotel no tenga su bar y un lugar agradable como lo era antes.
Stayed 3 nights in Jun 2017