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Camino Real Polanco Mexico

4.5 star property
VIP Access

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Photo gallery for Camino Real Polanco Mexico

Bar (on property)
Property preview
Building design
Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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Junior Suite

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

9.0 out of 10
Wonderful
(97 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

Deluxe Superior King

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

9.2 out of 10
Wonderful
(90 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Camino Real Polanco Mexico

Luxury hotel with 5 restaurants and a health club
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
The sightseeing around Camino Real Polanco Mexico gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, free self parking, and 5 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at La Huerta, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Museo de Arte Moderno and Tamayo Museum of Contemporary Art
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2384 out of 3160 reviews
Rating 8 - Good. 470 out of 3160 reviews
Rating 6 - Okay. 181 out of 3160 reviews
Rating 4 - Poor. 58 out of 3160 reviews
Rating 2 - Terrible. 67 out of 3160 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, however the check In and check out must be improved. takes so much time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 3 nights in Sep 2025

2/10 Terrible

Henry

Stayed 2 nights in Sep 2025

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and good dining options
Stayed 2 nights in Sep 2025

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities
I did not get my upgrade, and I asked for it. Front desk said they did not have which seems not true.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fernando C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco
Stayed 4 nights in Sep 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of choices for eating and drinking. Close to Chapultepec Park!!
Stayed 5 nights in Sep 2025

8/10 Good

Elba

Travelled with family
Liked: Amenities
Laundry was brought the same day at a reasonably cost but the cost of a taxi ride to the airport was expensive. The food at the restaurant was excellent except for the appetizer at the bar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Braulio

Stayed 1 night in Aug 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel in Mexico City, the staff, the rooms and the facilities are outstanding. We always stay in the club rooms which have been refurbished with the benefit of the club access. Really a great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose Tolovi, Paris

Stayed 8 nights in Aug 2025

8/10 Good

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the new update on the 5th floor!
Stayed 3 nights in Sep 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like all the stairways required to get to reception desk and when leaving hotel. Should be one floor for convenience with roll bags.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

John, Lake Worth Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No real complaints, just some things not as promised. I paid for VIP upgrade. Special check in was part of the deal, but I was directed to the main front desk. The vip suite was clean and comfortable, but rather odd. You enter to the living room area which looks out to kind of an industrial courtyard. No view. You head to the bedroom to find a cave. No window at all. Continue to the massive changing room big enough for a starlet and all her attendees, and onto the bathroom. Bathroom was very nice with extra amenities including a nice clothes steamer, which I really appreciated. The king bed was very comfortable. The pool are was nice, but not exceptional. It seemed excessive to totally disallow smoking a cigar anywhere but outside of the property. The pool area was a huge nice courtyard with a big lawn. No reason they could not set aside a single smoking area or just allow it anywhere.
Stayed 3 nights in Aug 2025

8/10 Good

Oscar

Travelled with group
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that is an architectural masterpiece and a pleasure to be in. Attentive and courteous service throughout. All aeras are beautiful. My room had quality finishes and furnishings but the curtains and carpet need replacing.
Stayed 1 night in Aug 2025

10/10 Excellent

Francia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025