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Capitalia Reforma Chapultepec

Property class: 4.5
VIP Access

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Photo gallery for Capitalia Reforma Chapultepec

In-room safe, desk, laptop workspace, iron/ironing board
Superior Apartment, 2 Bedrooms | Private kitchen
Luxury Apartment
Superior Apartment, 2 Bedrooms | Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
18 Tolstoi, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Suite

In-room safe, desk, laptop workspace, iron/ironing board

Traditional Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Premium Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Capitalia Reforma Chapultepec

Spa services, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free condo building. Each condo features free WiFi, an espresso maker, and a hair dryer. A safe, a shower, and an iron/ironing board are among the other amenities that guests will find.
Capitalia Reforma Chapultepec offers 46 air-conditioned accommodations with espresso makers and safes. This Mexico City condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Capitalia Reforma Chapultepec, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas and spa services are available. Built in 2025, this luxury condo building has 46 condos on 5 floors. Each condo offers free WiFi and an espresso maker.
  • Each condo offers an espresso maker, free toiletries, and a desk
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include luggage storage
  • Just a 3-minute walk from Paseo de la Reforma and 10 minutes by foot from Avenida Presidente Masaryk
Capitalia Reforma Chapultepec offers its guests spa services. Public spaces have free WiFi.

This 4.5-star Mexico City condo is smoke free.

Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 46 units
  • 5 floors
  • Built in 2025

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Capitalia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Capitalia Reforma Chapultepec

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Capitalia mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Capitalia Reforma Chapultepec Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 137 reviews
Rating 8 - Good. 22 out of 137 reviews
Rating 6 - Okay. 9 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 6 out of 137 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Luis Alberto

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We were not satisfied with our stay. Daily room cleaning was stipulated, but the room was not cleaned every day. The in-room safe box did not work, and basic amenities such as coffee capsules, bottled water, and toilet paper were very limited. There is no proper front desk service—only one security person available 24/7 to grant access, with no ability to assist guests.
Stayed 5 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

8/10 Good

Chelsea

Liked: Cleanliness, amenities
We stayed in a junior studio suite. It was a great space. It was a minimalist design, but had everything we needed. The traffic noise was loud at times, but we drowned it out with a sound app. The front staff were present 24hours/day, but knew little English- which, again, was fine for us. I enjoyed the location and the ease of access to different parts of town.
Stayed 5 nights in Jan 2026

4/10 Poor

Mayra

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 8 nights in Jan 2026

10/10 Excellent

KRISTIEN

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything went smooth check in was easy room was clean areas are clean staff is friendly and helpful I do recommend to stay here
Stayed 1 night in Jan 2026

4/10 Poor

Erwin

Liked: Cleanliness, amenities
The room was fine really, but there were some issues. They will not give you a code to get into the building. Rather, you have to wait for security to let you in and out. Sometimes you’re left standing outside for quite some time. It’s very inconvenient. Electricity went out one night for a few hours and then, even when it came back, there was no running water for quite some time. I got locked out of my room once and security told me to figure it out by messaging the property. Stay somewhere else.
Stayed 5 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Loved it very clean spacious and new Hard to improve on maybe invest in larger signage outside as it’s quite hard to find at first but overall 10/10
Stayed 3 nights in Jan 2026

10/10 Excellent

Christina, Maylene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is very nice! It’s super clean and it’s new. Only thing is if you don’t like being cold take a warm blanket because the place can get very cold and there is no heat
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

Emily

Stayed 1 night in Dec 2025

8/10 Good

ANA CAROLINA

Liked: Cleanliness, property conditions & facilities
Personal amable, habitaciones impecables, muy bien decorado, lo unico que no me gusto es que se oye muchisimo ruido de la calle.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

8/10 Good

ROSSELLA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No había shampoo ni jabón en la habitación además de que la llave del lavamanos no funciona
Stayed 1 night in Jan 2026

10/10 Excellent

Anabelle

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, atención, limpieza, mobiliario y ubicación.
Stayed 1 night in Jan 2026

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpia y recomendable
Stayed 1 night in Jan 2026

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones nuevas, personal amable. Puntos a mejorar: la calefacción no funciona. Limpieza y servicio de agua y café diario en lugar de solo por semana. Agregar una cortina en la ventana de la entrada para que no entre la luz.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

César Ramon

Liked: Cleanliness, amenities
Todo excelente! Servicio, atención, limpieza, instalaciones!
Stayed 2 nights in Jan 2026

8/10 Good

Carlos

Stayed 1 night in Jan 2026

6/10 Okay

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Muy bien
Stayed 1 night in Jan 2026

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Amenities
no tiene nombre del hotel, solo esta el edificio y tienes que andar preguntando donde es
Stayed 1 night in Jan 2026

10/10 Excellent

Jaime

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2026

8/10 Good

Hector Augusto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación está impecable y muy cómoda. El personal de recepción amable. En general muy recomendable.
Stayed 1 night in Jan 2026