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Casa Cleo Boutique Stays by Viadora

4.5 star property

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Photo gallery for Casa Cleo Boutique Stays by Viadora

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Terrace/patio
City Double Room
Reception
Front of property
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
32 Calle Mexicali Hipódromo, Mexico City, CDMX, 06100
  • World Trade Center Mexico City
    ‪2 min drive‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • U.S. Embassy
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for City Room

City Room

City Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Design Suite

Design Suite

Design Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 83 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Elite Suite

Elite Suite | Private kitchen

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Casa Cleo Boutique Stays by Viadora

Luxury hotel with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Casa Cleo Boutique Stays by Viadora offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Casa Cleo Boutique Stays by Viadora. During your stay, you're just a quick walk from Mexico Park. You'll find features like free WiFi in public areas, plus a gym and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Angel of Independence Monument and a few minutes from World Trade Center Mexico City
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Casa Cleo Boutique Stays by Viadora, you'll find a fitness center, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The luxury Casa Cleo Boutique Stays by Viadora also features laundry facilities and a front-desk safe.

This Belle Époque Mexico City hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • Belle Époque architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Cleo Stays By Viadora
Casa Cleo Luxury Plus by Viadora
Casa Cleo Boutique Apartments by Viadora
Casa Cleo Boutique Stays by Viadora Hotel
Casa Cleo Boutique Stays by Viadora Mexico City
Casa Cleo Boutique Stays by Viadora Hotel Mexico City

Casa Cleo Boutique Stays by Viadora Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 114 out of 123 reviews
Rating 8 - Good. 8 out of 123 reviews
Rating 6 - Okay. 1 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 0 out of 123 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful boutique hotel in a lovely area! Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley Louise

Stayed 4 nights in Mar 2025

10/10 Excellent

Cristina Garcia, La Ribera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Casa Cleo, from the architecture of the place to the surroundings! The moment you walk-in you feel peaceful and the smell is delicious. It’s located on a quiet street and just a few steps you’ll find the first coffee shop and/or restaurant of many around the property. Thank you to all the staff, specially to Alfredo & Martin at the door, they took good care of us.
Stayed 2 nights in Mar 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Cleo. The staff were responsive to all of our requests and very knowledgeable about dining options. The location is perfect for exploring Condesa and Roma Norte. The rooms are spacious , clean and very comfortable. We would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations in Condesa area

Lovely accommodations in CDMX. It felt centrally located to the places we wanted to go, enabling us to mostly walk or otherwise take short inexpensive Ubers. The bed was super comfortable, and I enjoyed the lovely terrace with a light complimentary breakfast in the morning (and appreciated that they did not put out too much food so as to save room for all the delicious food we planned to eat once we got our day started). Customer service was welcoming and friendly. Would be glad to stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Cleo could NOT have been a better choice.

Casa Cleo was perfect for our week-long trip. It was perfectly situated in Condesa…easy walking to parks, cafes, metro, restaurants, shops. The entire staff — managers, door attendants, housekeeping — were helpful and cheerful. Out suite had everything we needed: large bathroom with tub, step in shower and double sinks; plenty of closet and drawer space; and a kitchenette/living room. We appreciated the morning breakfast on the terrace: coffee, toast, chia pudding, fresh fruit cups. The gym on the fourth floor was a welcome antidote to all the eating we did!
Stayed 7 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location in Condesa. Staff was very friendly and accommodating. Room was spacious, clean and relaxing.
Stayed 3 nights in Feb 2025

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico City 4 day stay

I was at Casa Cleo for a 4 day stay. It was lovely. I was in a suite which had a kitchenette and living room. It was clean, conveniently located, and the staff were amazing! I highly recommend staying here
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit here and absolutely fantastic. Rooms are huge, clean, quiet, well appointed, tons of nice touches, beautiful patios, comfortable beds. Front desk staff Mariana helped us when we missed a flight and arranged a car service and special treat for me. Excellent service, can't wait to come back. Every single detail is outstanding, and the staff couldn't be nicer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Boutique Hotel in the Heart of Condesa

Our recent stay at Casa Cleo was perfect in every way. This little gem of a hotel is located in a neighborhood of tree-lined streets with plenty of great restaurants within walking distance. The staff was friendly and helpful and everything was truly impeccable. We highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place

Really nice, comfortable place. Quiet and clean. Great staff and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen, Boulder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel! Top-notch service

What a lovely boutique hotel! The wonderful people at Casa Cleo made me and my family feel like we had a home away from home. It’s a small hotel in a charming neighborhood, with many restaurants and shops within a 10 minute walk, as well as Parque Mexico which is nice for kids. From the moment we arrived the staff were waiting for us at the gate and quickly had us taken care of. The staff were helpful, kind and went out of their way to make us feel safe and welcome. All of our needs were met. The rooms were nice, comfy and spacious(my daughter loved the vintage records). The rooftop breakfast is a small spread of breads, yogurt, fruit and Mexican coffee, which is convenient when on the go. There is always a doorman on sight who are friendly and attentive, and always made a point to make my daughter smile, always made sure we safely got to our Uber and even vetted or tour driver on occasion. This hotel staff genuinely care about their guests and hospitality really means something here. I’ll definitely choose Casa Cleo when I’m back in Mexico City.
Stayed 6 nights in Dec 2024

10/10 Excellent

Roxana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a fabulous location, property seems brand new or freshly renovated. Staff made our stay perfect, they could have not been more lovely and helpful. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems brand new and is in great condition. Bed are comfortable, towels are plentiful, and the staff are friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had an apartment in Mexico City it would look like Casa Cleo. It is a gorgeous property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cleo was ideal. The residence is beautiful, the staff is amazing, and the neighborhood is perfect for walking to cafes and parks, and relaxing in between sightseeing activities. Would definitely return.
Stayed 7 nights in Dec 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very clean! Love it!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room. Neighborhood was very safe and convenient location. Metro was conveniently located and easy to travel throughout the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elisabeth

Stayed 1 night in Nov 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2024