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Casa Cleo Boutique Stays by Viadora

4.5 star property

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Elite Suite | Private kitchen
Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen
Reception
Elite Suite
Design Apartment, 1 King Bed with Sofa bed

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping

Explore the area

View in a map
32 Calle Mexicali Hipódromo, Mexico City, CDMX, 06100
  • Place, Mexico Park
    ‪5 min walk‬
  • Place, Blackberry Auditorium
    ‪7 min walk‬
  • Place, Spain Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(12 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite

Design Suite

Design Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Elite Suite

Elite Suite | Private kitchen

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room

City Double Room

City Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room

City Room

City Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Casa Cleo Boutique Stays by Viadora

Luxury hotel with a fitness center, near World Trade Center Mexico City
Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Casa Cleo Boutique Stays by Viadora offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Casa Cleo Boutique Stays by Viadora. During your stay, you're just a quick walk from Mexico Park. You'll find features like free WiFi in public areas, plus a gym and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Angel of Independence Monument and a few minutes from World Trade Center Mexico City
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Casa Cleo Boutique Stays by Viadora, you'll find a fitness center, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The luxury Casa Cleo Boutique Stays by Viadora also features laundry facilities and a front-desk safe.

This Belle Époque Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • Belle Époque architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Cleo Stays By Viadora
Casa Cleo Luxury Plus by Viadora
Casa Cleo Boutique Apartments by Viadora
Casa Cleo Boutique Stays by Viadora Hotel
Casa Cleo Boutique Stays by Viadora Mexico City
Casa Cleo Boutique Stays by Viadora Hotel Mexico City

Casa Cleo Boutique Stays by Viadora Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 153 out of 164 reviews
Rating 8 - Good. 9 out of 164 reviews
Rating 6 - Okay. 1 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Casa Cleo has amazing design detail and is meticulously maintained. The stall is super helpful and courteous. All that and an amazing location in the heart of the trendy Condesa neighborhood. It is safe to walk about at any hour and I believe there are 100 cafes and restaurants within a kilometer. Unless you are scared of sharp looking couples walking French Bulldogs or hipsters, you will love this area. Stop looking and book here! -Kenny G
Stayed 5 nights in Oct 2025

10/10 Excellent

Kiumars

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience at this hotel. We stayed in the room on the bottom floor which had its own private, oversized patio with water fountain. Room was spotless. Service was perfect. Beautiful hotel with all the necessary modern amenities. Only missing aspect would be a more comprehensive gym. There were weights, kettle bells, and yoga mats, but no treadmills or machines. But they allow you to use the gym at their nearby sister properties for no additional charge which do have treadmills. I give the hotel 5 stars!
Stayed 5 nights in Oct 2025

10/10 Excellent

Julia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with kitchen and huge bathroom. Very comfortable for me and my adult daughter who slept on the couch-bed. The staff was very helpful with tips for local fare. Neighborhood was ideal to get to all the charming places in Condessa. I would stay here again for sure!
Stayed 4 nights in Oct 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Very clean, great location, very friendly and helpful staff, generous sized room and bathroom
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in Mexico City and we had an amazing time! Our Spanish is very limited so we were very happy that several of the the staff members spoke english. Everyone was very friendly, the room was very clean and matched the pictures exactly (maybe even nicer than the pictures). We loved having a full kitchen and patio with lots of space to relax. Our daughter slept on the couch in the living room and our bed was very comfortable. The area is very cool, tons and tons of walkable restaurants, clubs, bars, spas and we even walked to some museums. Uber and DiDi were fast and convient. 10/10 I highly recommend Casa Cleo. We will be back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda Vavra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Staff very friendly and helpful. Room was always cleaned
Stayed 7 nights in Oct 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Loved this hotel and the service was excellent. I’ll stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and we felt so safe here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and the staff. Beds were comfortable, nice soaking tub, small kitchenette. Nice breakfast on the terrace. We will be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful!!

There isn’t enough I can say about Casa Cleo and how much we enjoyed our stay at this absolutely wonderful boutique hotel!! As if our visit to Mexico City was not fantastic enough, Casa Cleo made it that much better. The hotel was fashionably, tastefully and invitingly comfortable, and hotel’s location in La Condesa was absolutely fitting. We cannot wait to return to CDMX, and we will not think twice about where we will be staying and returning to Casa Cleo. Highly, highly recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was like an apartment setup with full kitchen and cookware, living room, and sunken tub with separate shower! Loved the complimentary breakfast and washer/dryer. Great location in Condessa and will definitely book again when staying in CDX. Staff were all nice and personable!! Felt safe traveling alone.
Stayed 6 nights in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Esbin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, I would definitely be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, friendly staff, beautiful rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in CDMX

Our 3rd trip to CDMX, staying at this location, will continue to come and stay here. The hotel is lovely, similar to having a one bedroom apartment in the city. La Condesa is full of excellent restaurants, lovely people, great parks, definitely worth a visit. Everything is close by or within a cheap Uber ride away.
Stayed 4 nights in Jun 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend, delightful stay - ten stars

The hotel was delightful. Friendly and charming front desk and doorman. Hotel is done to a high standard and no detail has been overlooked. The room itself was a fully equipped apartment, could stay here a month and be right at home. We felt secure and had a very enjoyable stay here. Appreciated that there was some water and soft drinks stocked in the fridge. Enjoyed the vinyl records and turntable. It was so nice to return to Casa Cleo after venturing out around the city. Easy to get Ubers and the Condesa/Roma Norte neighborhood is peaceful, green and walkable, coffee shops and restaurants around every corner. My only complaint is that we were only here for 2 nights. We will be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The staff were excellent.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible spot

I can't imagine a better stay in CDMX. Having a quiet, cool room with a kitchen and a bath was heavenly. The staff was super fun, friendly, and helpful and the most amazing food options are within a ten minute stroll.
Stayed 4 nights in May 2025

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Casa Cleo - A Hidden Gem in Condesa! We loved everything about this property! From the moment we arrived, the staff - Daniel, Adrian, and Alfredo made us feel incredibly welcome and taken care of. Everyone was warm, attentive and genuinely kind. Daniel’s food recommendations were absolutely spot-on and led us to some of the most delicious meals we had during our stay. The hotel is nestled in the beautiful, tree lined neighborhood of Condesa, which felt both safe and serene. There’s greenery everywhere-truly a breath of fresh air in the heart of Mexico City. Casa Cleo itself is charming and full of character. The rooms are clean and well-maintained, and the attention to detail really shows. We also appreciated the security: the front gate remains locked and is only accessible by room key or with the assistance of the porter, who always greeted us as we arrived. Overall, Casa Cleo is a wonderful place to stay in an unbeatable location. We can’t wait to return!
Stayed 3 nights in May 2025