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City Express Junior by Marriott Ciudad de México Sullivan

3.0 star property

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Photo gallery for City Express Junior by Marriott Ciudad de México Sullivan

Lobby
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
James Sullivan 35, San Rafael, Cuauhtémoc, Mexico City, CDMX, 06470
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Double Bed, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed (View)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Single Bed (View)

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

City Express Junior by Marriott Ciudad de México Sullivan

This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Express Junior by Marriott Ciudad de México Sullivan offers 96 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at City Express Junior by Marriott Ciudad de México Sullivan. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free breakfast and free WiFi in public areas, plus a 24-hour business center.
  • Free full breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Within a 15-minute walk of Paseo de la Reforma and U.S. Embassy
  • Local-area shuttle service available
  • Dogs welcome for a fee
Public spaces have free WiFi. Business amenities include a 24-hour business center and coworking spaces. Free breakfast is available daily. The business-friendly City Express Junior by Marriott Ciudad de México Sullivan also features a vending machine, coffee/tea in a common area, and laundry facilities.

This 3-star Mexico City hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle up to 5 kilometres

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 4:00 AM and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 406 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 406 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 AM and 10:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 4:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Express Junior CDMX Sullivan Hotel Mexico City
City Express Junior CDMX Sullivan Hotel
City Express Junior CDMX Sullivan Mexico City
City Express Junior CDMX Sull

City Express Junior by Marriott Ciudad de México Sullivan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 622 reviews
Rating 8 - Good. 177 out of 622 reviews
Rating 6 - Okay. 50 out of 622 reviews
Rating 4 - Poor. 23 out of 622 reviews
Rating 2 - Terrible. 38 out of 622 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad quality breakfast. They have a coffee machine that dispenses nothing but hot water and water-down "coffee". Better go around the corner for a good size americano for only 2 bucks. Never was an Iron available. i had to buy my own. They do not give you toilet paper, soaps or fresh towels unless you ask for them. Tiny-toy like toilet... splashes everything when used. No safe in the room and no closet. Good only for ONE night, not for a longer stay.
Stayed 10 nights in Nov 2025

2/10 Terrible

JAVIER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and my reservation was canceled because of overbooking and/or according to staff because I was late for check in at 5pm and told me they had no rooms left. Looked around the area and all full. Eventually told me they had one room, different than what I had reserved, etc. Paid and that was another mess. Next day at check out: they made me show proof that I had paid because according to them I hadn’t, but if I hadn’t I wouldn’t have had the room. Def. won’t stay here again nor do I recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Ignacio R

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, simple, everything worked. Good location. Excellent service.
Stayed 1 night in Oct 2025

2/10 Terrible

Louis

Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kundan, Coppell

Stayed 4 nights in Jun 2025

6/10 Okay

Georgina

Liked: Cleanliness, staff & service
Phone didnt work, pillows are old, sewer smell in restroom of rooms. I stayed room 301 and my daughter stay in room 306. Same complaints

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Cerca todo
Stayed 4 nights in Feb 2025

6/10 Okay

Martha Patricia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

not comfortable stay

no hair dryer in the room. expensive washing machine. they forgot cleaning my room for 2 days.
Stayed 3 nights in Mar 2025

2/10 Terrible

JOSE ANTONIO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los dos cuartos estaba lleno de pelos y pelusa y recién lo habían limpiado, cero recomendando, tuve que cancelar la reservación, las toallas llenas y el sanitario igual llena de pelos.
Stayed 2 nights in Feb 2025

10/10 Excellent

FELIPE ARTURO

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff!

Staff it's amazing, location is superb, hotel is basic really but that's exactly what I needed. breakfast could be better tho but no complains I'd definitely stay again
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Make sure to request a room with a window. This is a 2 star hotel.
Stayed 5 nights in Dec 2024

4/10 Poor

alberto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

ALEXIS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo Allan

Business traveller
Stayed 4 nights in Dec 2024

4/10 Poor

Vanessa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El cuarto cuando entramos olia muy mal estaba sucio tenia mucho polvo las cobijas estaban sucias durante dos dias no noslas cambiaron tubimos que ir a recepción a desurles y no fueron quienes para ir a cambiarlas ellos solo nos llevaron dos cubre colchones porque no tenias sabana y unas cobijas grandes solo las dejaron hay nosotras tubimos que ponerlas el piso nunca lo limpiaron en los 4 duas que estubimos hospedadas en el hotel la verdad fue un pesimo servicio no tenias ventanas
Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good place, it is very important the room must have a closet
Stayed 3 nights in Oct 2024

10/10 Excellent

Moisés

Travelled with family
Muy bien ubicado y muy limpio.{
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las cosas que no me gusto es que durante mi estadia pude ver cucarachas dentro de mi habitacion y eso no es higienico, lo segundo que no me gusto es que todos los dias estaban tratando de abrir la puerta para la limpieza de la habitacion aun estando nosotros adentro, entiendo lo del "room service" pero en algunos momentos la gente solo quiere dormir... y tercero no va directamente al hotel sino al estacionamiento que tienen ellos para los vehiculos, la persona le cobro a mi esposo un monto que no era por el vehiculo que habiamos alquilado se suponia que el dia eran 95 pesos si mal no recuerdo y en vez de cobrarle el dia le cobro los 95 pesos mas 180 pesos de que ? No lo se, por que nunca especifico... Pero en general, la atencion de parte del personal, desayunos, la condicion de la habitacion, la seguridad, etc. La verdad me gusto mucho, todo muy organizado, muy bonito. Agradecida del trato y paciencia.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aarón

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for shorts stays, quite clean, and the scent of the rooms is frutal and enjoyable. The staff is really cool and will do their best to help you in your stay. Excellent conditions and the breakfast is really thanked to commence your day, quite good BTW. Thanks!
Stayed 1 night in Oct 2024