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City Express by Marriott Ciudad de México Tlalnepantla

3.5 star property

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Photo gallery for City Express by Marriott Ciudad de México Tlalnepantla

Lobby lounge
Suite, 1 King Bed with Sofa bed
Exterior
Free daily full breakfast
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Av. Gustavo Baz No. 29, Colonia Xocoyahualco, Naucalpan, Mexico, 54080
  • Place, Mundo E Shopping Center
    ‪4 min drive‬
  • Place, Plaza Satelite Shopping Center
    ‪4 min drive‬
  • Place, World Trade Center Mexiquense
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

8.2 out of 10
Very good
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Ciudad de México Tlalnepantla

A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
City Express by Marriott Ciudad de México Tlalnepantla offers 125 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Naucalpan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Ciudad de México Tlalnepantla. During your stay, you'll be connected to a shopping center, and within walking distance of Plaza Satelite Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and a free area shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Plaza Satelite Shopping Center and a few minutes from Mundo E Shopping Center
  • Free local-area shuttle service
Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. A free area shuttle within 10 kilometers is available. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott Ciudad de México Tlalnepantla. For a fee, parking is available.

This 3.5-star Naucalpan hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Parking on site (MXN 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Gustavo Baz Hotel Tlalnepantla de Baz
City Express Gustavo Baz Hotel
City Express Gustavo Baz Tlalnepantla de Baz
City Express Gustavo Baz

City Express by Marriott Ciudad de México Tlalnepantla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 698 reviews
Rating 8 - Good. 140 out of 698 reviews
Rating 6 - Okay. 47 out of 698 reviews
Rating 4 - Poor. 21 out of 698 reviews
Rating 2 - Terrible. 20 out of 698 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosendo

Todo excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel very clean, friendly staff and delicious breakfast!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on business also great staff
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Jorge Luis

CNN
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a small entrance , on a commercial plaza .
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place there is a mall around
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Yassir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 1 night in Nov 2025
Verified

6/10 Okay

ALEJANDRA

Disliked: Property conditions & facilities
Rooms are small area is not great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ana Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to my activities.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alexis

Liked: Amenities
Fine
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Ok, the access to the parking and to the lobby are confusing.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice except there was no shampoo or conditioner
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Its hard to find the way in, not enough directions to find the room after checking in, very limited choices of food at breakfast
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Mattias

Disliked: Room comfort
Mostly ok, just annoying that you have to buy water from a wending machine that doesn't accept newer bills at doesn't give change
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ee
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Distance from airport to hotel is not accurate on application shows 17 min and it is 35 min away. When we arrive no one was at the entrance desk and no sign to take the elevator to lobby that is located on the next floor we waited over 30 min to be able to check in due to the lock of information
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

VICTOR

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning not working, didn't change room because it was fully booked although there was very few people in the building. Bad service even for a low budget hotel chain.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Simone

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Extremely inflexible. Had an emergency and asked to move my reservation date. The staff didn’t care and charged me the night I didn’t stay. Won’t book this property again
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Mauricio

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Not as expected!

Terrible parking system! Is not easy to get out and very difficult to get in! Staff are not great! Buffet for breakfast is terrible!
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

FERNANDO

Liked: Cleanliness, property conditions & facilities
This could have been 5 stars. Hotel is clean, staff is attentive and breakfast was good. However, half way through the stay they asked us to move to another room because they were planning to do maintenance to the floor where we were on. When asked why did they put us in that room in the first place if maintenance was planned. They couldn't answer. I asked them to wait until we checked out but they refused. Obviously an inconvenience for us that the hotel could have avoided if they planned ahead. Shame because it could have been a very nice stay.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, silo el Lobby olia a comida todo el día
Stayed 5 nights in Mar 2026