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Aparthotel

Condesa Lofts & Residence Hotel by VH

4.0 star property

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Photo gallery for Condesa Lofts & Residence Hotel by VH

Comfort Loft
Junior Apartment, 3 Bedrooms | Living area
Superior Apartment, 4 Bedrooms | Private kitchen
Junior Apartment, 3 Bedrooms | Living area
Comfort Loft | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
Avenida Nuevo León 238 Hipódromo Condesa, Cuauhtémoc, Mexico City, 06100
  • Place, Avenida Insurgentes
    ‪2 min walk‬
  • Place, Blackberry Auditorium
    ‪5 min walk‬
  • Place, World Trade Center Mexico City
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Loft

Loft | Living area

Loft

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | Living area

Loft, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Ground Floor

Loft, Ground Floor | Living area

Loft, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Loft

Comfort Loft | Terrace/patio

Comfort Loft

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, City View

Apartment, City View | Room amenity

Apartment, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Apartment, 3 Bedrooms

Junior Apartment, 3 Bedrooms | Living area

Junior Apartment, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Superior Apartment, 4 Bedrooms

Superior Apartment, 4 Bedrooms | Dining room

Superior Apartment, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

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About this property

Condesa Lofts & Residence Hotel by VH

Aparthotel connected to a rail/subway station in Mexico City with a rooftop terrace
A fitness center, a rooftop terrace, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi, a rainfall shower, and a kitchen with a microwave. Additional amenities include free tea bags/instant coffee, a portable fan, and a hair dryer.
Condesa Lofts & Residence Hotel by VH offers 38 accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star aparthotel have kitchens with microwaves and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
With your stay at Condesa Lofts & Residence Hotel by VH, you're connected to a rail/subway station and just a quick walk from Avenida Insurgentes. You'll find features like free WiFi in public areas, plus a gym and a rooftop terrace. This upscale aparthotel has 38 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a microwave, and a rainfall shower
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a rooftop deck
  • Onsite recreation includes a gym
  • Just a 2-minute drive from World Trade Center Mexico City and a few minutes from Angel of Independence Monument
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Condesa Lofts & Residence Hotel by VH offers its guests a fitness center, a rooftop terrace, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Condesa Lofts & Residence Hotel by VH also features complimentary use of a nearby fitness facility and an elevator.

This 4-star Mexico City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Free cot

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 500 per pet per stay

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board

Location highlights

  • Connected to a rail/subway station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 38 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
Guests are recommended to download the property's Expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Pets: MXN 500 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • Cleaning fee: MXN 450 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 500 per pet, per stay
  • Housekeeping fee: MXN 450 per stay
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. The host will greet guests on arrival. Guests are recommended to download the property's Expedia mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Condesa Lofts & By Vh
Condesa Apartments by VH
Condesa condo Nuevo Leon by VH
Condesa Lofts Apartments by VH.
Condesa Lofts Residence Hotel by VH
VHCondesa Modern design Apartments NL238
Condesa Lofts & Residence Hotel by VH Hotel
Condesa Lofts & Residence Hotel by VH Mexico City
Condesa Lofts & Residence Hotel by VH Hotel Mexico City

Condesa Lofts & Residence Hotel by VH Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 10 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 8 out of 60 reviews
Rating 2 - Terrible. 6 out of 60 reviews

7.4/10

Cleanliness

5.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanpaul

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 4 nights in Nov 2025

6/10 Okay

Renata

Business traveller
Disliked: Amenities
The Man that attends the entrance desk during the morning/early afternoon was extremely kind and helpful. The cleaning ladies I saw working the building during my stay were very nice too but they look exhausted. Aside from that, I would not stay here again and have nothing positive to add. A lot of the guests were very rude.
Stayed 8 nights in Oct 2025

2/10 Terrible

William

Disliked: Cleanliness, amenities
I will think twice before booking through Hotels.com again. My room was so loud, I complained to the desk within hours of check in. There was a nightclub or party next door. I tried to change my reservation in the Hotels.com app but it said contact the hotel. I gave the desk 2-days notice that I wanted to shorten my stay from 4-nights to 2-nights. The hotel desk and the in-app messaging to the hotel said I had to make the change via Hotels.com. Hotels.com said you have to do it through the hotel. Eventually I spoke with a hotels.com support agent who tried to contact the hotel but their published phone number wasn't working, The agent assured me that was unacceptable and Hotels.com would take care of it from there. I checked out and booked a room at another hotel for 2 nights. I just received an email from Hotels.com saying the hotel declined my request to shorten my stay and they would not refund my money for the 2 nights. Pretty sucky, right?
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Lived everything about it …. I highly recommend it
Stayed 4 nights in Jul 2025

8/10 Good

Lilian Berenice

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the elevator was out of order. We were on the 7th floor.
Stayed 4 nights in May 2025

6/10 Okay

Silvia Tercero Hernández

Liked: Cleanliness
Positive:
Stayed 6 nights in Apr 2025

4/10 Poor

Derek James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
Stayed 7 nights in Apr 2025

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
Stayed 5 nights in Apr 2025

2/10 Terrible

Zulleyma, Daly City

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
Stayed 7 nights in Mar 2025

8/10 Good

Ammy Itzel

Travelled with family, Travelled with family and small children
Liked: Amenities
It was in the center of so many coffee shops and restaurants.
Stayed 7 nights in Mar 2025

8/10 Good

Michael J

Business traveller
Liked: Cleanliness
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaret

Liked: Cleanliness, property conditions & facilities
Great
Stayed 6 nights in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness
Stayed 5 nights in Jan 2025

6/10 Okay

Xhail

Travelled with family
Liked: Amenities
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Business traveller
Disliked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

Enrique

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible expriencia expedia super iressponsable con esta situacion permieten que la gente abuse de la situacion con clientes, robo total de la porpiedad, horrible experiencia,es una basura el lugar
Stayed 5 nights in Oct 2025

10/10 Excellent

José Luis

Liked: Cleanliness, property conditions & facilities
Muy buena opcion para viaje rapido. Tienes todo lo indispensable. Y cerca a distancias caminando encuentras todo lo que necesitas.
Stayed 1 night in Sep 2025

6/10 Okay

Manuel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

marie claude

Travelled with family
Disliked: Amenities, property conditions & facilities
Le confort est limite, 1 serviette de bain pour tout le séjour, pas de grille-pain peu de rangement dans la salle de bain, l’évacuation de l’eau de la douche n’etait pas correcte, nous avons demandé des couvertures supplémentaires que nous n’avons jamais eues. Chambre coté rue très bruyante.
Stayed 6 nights in Jul 2025

2/10 Terrible

José M

Business traveller
Disliked: Cleanliness, room comfort

Mal servicio, falta de empatía y acciones dañinas

Bueno el lugar no es tan bueno , y el servicio es pésimo, tuve inconveniente que se me fue la mochila en el carro y la yave y no me dejaban ingresar a la habitación es el único lugar en el Mundk que cena. A sus huéspedes que duerma. A fuera y no daba lugar a reservar otra habitación La experiencia fue terrible Me tocó continuar por obligación porque ya tenía pagado No les recomiendo el hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Alejandro

Travelled with group
Disliked: Cleanliness, room comfort
La peor experiencia que he tenido, en las fotos se ve todo muy bien pero el lugar está sucio y muy incómodo. Me terminé hospedando en otro hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

PEDRO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
todo chevere
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto, solo las toallas y almohadas ya estan muy gastadas. Todo lo demas excelente.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadia Anahis

Liked: Cleanliness, property conditions & facilities
Muy bien
Stayed 1 night in Nov 2024

4/10 Poor

GISELLE

Business traveller
Disliked: Cleanliness, room comfort

No recomendado

La experiencia no fue agradable. Dentro de la pared de la habitación está la tubería de todo el edificio. Cada vez que alguien cierra un grifo, se escuchaba un golpe en la pared muy fuerte que no dejaba dormir y era tan incómodo que se podía pasar la noche en vela. La habitación dice que tiene completa pero es imposible cocinar ya que no hay horno de microondas, no habían ollas ni ningún recipiente para calentar agua. Finalmente, la habitación del primer piso es demasiado fría. Hasta el segundo día nos dieron una cobija y un calentador porque era insoportable el frío. No recomiendo este lugar, tiene muchas cosas que mejorar, pero principalmente el ruido de la tubería
Stayed 4 nights in Dec 2024