Aparthotel

Condesa Lofts & Residence Hotel by VH

4.0 star property

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Photo gallery for Condesa Lofts & Residence Hotel by VH

Comfort Loft
Comfort Loft | View from room
Junior Apartment, 3 Bedrooms | Dining room
Junior Apartment, 3 Bedrooms | Living area
Superior Apartment, 4 Bedrooms | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
Avenida Nuevo León 238 Hipódromo Condesa, Cuauhtémoc, Mexico City, 06100
  • Place, Avenida Insurgentes
    ‪2 min walk‬
  • Place, Mexico Park
    ‪10 min walk‬
  • Place, World Trade Center Mexico City
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

Loft

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Loft, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Loft, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Loft

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Apartment, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Junior Apartment, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed
  • Free Wi-Fi

Superior Apartment, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

Similar properties

About this property

Condesa Lofts & Residence Hotel by VH

A fitness center, a rooftop terrace, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi, a rainfall shower, and a kitchen with a microwave. Additional amenities include free tea bags/instant coffee, a portable fan, and a hair dryer.
Condesa Lofts & Residence Hotel by VH offers 38 accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star aparthotel have kitchens with microwaves and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
With your stay at Condesa Lofts & Residence Hotel by VH, you're connected to a rail/subway station and just a quick walk from Avenida Insurgentes. You'll find features like free WiFi in public areas, plus a gym and a rooftop terrace. This upscale aparthotel has 38 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a microwave, and a rainfall shower
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a rooftop deck
  • Onsite recreation includes a gym
  • Just a 2-minute drive from World Trade Center Mexico City and a few minutes from Angel of Independence Monument
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Condesa Lofts & Residence Hotel by VH offers its guests a fitness center, a rooftop terrace, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Condesa Lofts & Residence Hotel by VH also features complimentary use of a nearby fitness facility and an elevator.

This 4-star Mexico City aparthotel is smoke free.


Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Free cot

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 500 per pet per stay

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board

Location highlights

  • Connected to a rail/subway station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 38 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Pets: MXN 500 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • Cleaning fee: MXN 450 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 500 per pet, per stay
  • Housekeeping fee: MXN 450 per stay
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Condesa Lofts & By Vh
Condesa Apartments by VH
Condesa condo Nuevo Leon by VH
Condesa Lofts Apartments by VH.
Condesa Lofts Residence Hotel by VH
VHCondesa Modern design Apartments NL238
Condesa Lofts & Residence Hotel by VH Hotel
Condesa Lofts & Residence Hotel by VH Mexico City
Condesa Lofts & Residence Hotel by VH Hotel Mexico City

Condesa Lofts & Residence Hotel by VH Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 71 reviews
Rating 8 - Good. 12 out of 71 reviews
Rating 6 - Okay. 10 out of 71 reviews
Rating 4 - Poor. 10 out of 71 reviews
Rating 2 - Terrible. 7 out of 71 reviews

7.4/10

Cleanliness

5.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing staff I felt safe I would stay there again
Stayed 12 nights in Feb 2026
Verified

8/10 Good

Cornell

Liked: Cleanliness, check-in, communication, listing accuracy
This was a very convenient location close to all amenities apart Hotel was clean and well maintained
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, communication
Was here for a week. Staff was helpful and friendly. Requests for coffee machine and supplies answered promptly. Especially appreciated the extra touch of a yoga mat in the room to stretch out those tired travel muscles. I was on the first floor one flight up so the photo here is a little different than the room actually looked so you might want to check. Highly recommend.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Easy check in, as advertised room
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Erick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Not responsive at all. I sent several messages and never got a response. Expedia websites says it has heating and it does not. The shower drain was clogging. Worn and stained towels. Good location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ammy Itzel

Liked: Amenities
It was in the center of so many coffee shops and restaurants.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, communication
Lived everything about it …. I highly recommend it
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Renata

Disliked: Amenities
The Man that attends the entrance desk during the morning/early afternoon was extremely kind and helpful. The cleaning ladies I saw working the building during my stay were very nice too but they look exhausted. Aside from that, I would not stay here again and have nothing positive to add. A lot of the guests were very rude.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Jeanpaul

Liked: Cleanliness, amenities, property conditions & facilities, communication
all good
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Jorge

Disliked: Amenities, property conditions & facilities, communication
Everything was a bit worn out, loose fitting or out of joint. Ibn both bathrooms, the drainage in the washbasins hardly worked, that the flush handle was broken, so I had to call maitenance. The flimsy roll-up curtain made let in al the light and heat in the afternoon, making the living area unuseable. Only one out of four burners in the stove worked properly,
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jaret

Liked: Cleanliness, property conditions & facilities, communication
Great
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Silvia Tercero Hernández

Liked: Cleanliness
Positive:
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, room comfort, communication

This hotel truly exceeded my expectations!

This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Michael J

Liked: Cleanliness
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Lilian Berenice

Liked: Cleanliness, amenities, property conditions & facilities
I did not like the elevator was out of order. We were on the 7th floor.
Stayed 4 nights in May 2025
Verified

2/10 Terrible

William

Disliked: Cleanliness, amenities, communication
I will think twice before booking through Hotels.com again. My room was so loud, I complained to the desk within hours of check in. There was a nightclub or party next door. I tried to change my reservation in the Hotels.com app but it said contact the hotel. I gave the desk 2-days notice that I wanted to shorten my stay from 4-nights to 2-nights. The hotel desk and the in-app messaging to the hotel said I had to make the change via Hotels.com. Hotels.com said you have to do it through the hotel. Eventually I spoke with a hotels.com support agent who tried to contact the hotel but their published phone number wasn't working, The agent assured me that was unacceptable and Hotels.com would take care of it from there. I checked out and booked a room at another hotel for 2 nights. I just received an email from Hotels.com saying the hotel declined my request to shorten my stay and they would not refund my money for the 2 nights. Pretty sucky, right?
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Zulleyma

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
Stayed 7 nights in Mar 2025
Verified

4/10 Poor

Derek James

Disliked: Cleanliness, property conditions & facilities
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, check-in, communication, listing accuracy
Todo genial, buen trato
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, check-in, communication, listing accuracy
Hay bastante transporte publico a los alrededores, una zona bastante tranquila para salir a cualquier hora
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Carmen Cristina Hernandez

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación en general es perfecta, pero aunque sabemos que no tienen estacionamiento a los al rededores es bien complicado encontrar donde estacionarse, de ahí en más todo está bien
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, amenities, communication
Excelente servicio, la habitación limpia, la gente super amable.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mauro

Liked: Cleanliness, amenities, communication
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Enrique

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible expriencia expedia super iressponsable con esta situacion permieten que la gente abuse de la situacion con clientes, robo total de la porpiedad, horrible experiencia,es una basura el lugar
Stayed 5 nights in Oct 2025