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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

A spacious lobby with a high ceiling, a large vertical garden, and a modern staircase.
A modern indoor swimming pool with clear glass walls, lounge chairs, and a view of the cityscape.
A modern indoor swimming pool with lounge chairs and a wooden deck.
A lobby with vertical gardens, hanging chairs, and a glass entrance.
A modern hotel with a curved facade, multiple floors, and a prominent signage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Place, Samara Shops
    ‪7 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪7 min walk‬
  • Place, Santa Fe Center Mall
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for 1 King Bed 2 Room Premium Suite-Prem Wifi

Minibar, in-room safe, desk, blackout curtains

1 King Bed 2 Room Premium Suite-Prem Wifi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 KING BED JUNIOR SUITE - PREMIUM WIFI

A hotel room with a bed, bedside tables, a sofa, a lamp, a wall-mounted artwork, and a patterned carpet.

1 KING BED JUNIOR SUITE - PREMIUM WIFI

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed Suite-Premium Wifi

Minibar, in-room safe, desk, blackout curtains

1 King Bed Suite-Premium Wifi

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a sofa, a dining table with chairs, a pendant light, and a city view.

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

A hotel room with two beds, a desk, a chair, a mirror, and a view of the city.

Room, Non Smoking (2 DOUBLE BEDS)

9.2 out of 10
Wonderful
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a wall-mounted TV.

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking

A modern living room with a sofa, a coffee table, a lamp, and a bar area with stools.

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

A hotel room with a sofa, a dining table, a kitchen area, and a bathroom.

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

A hotel room with two beds, a desk, a chair, a lamp, a phone, and a window with curtains.

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Terrace/patio
Hilton Garden Inn Mexico City Santa Fe
Santa Fe
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,002 reviews
The price is €70
includes taxes & fees
15 Aug - 16 Aug
Hilton Garden Inn Mexico City Santa Fe

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Mexico City Santa Fe. During your stay, you'll be connected to the convention center, and just a quick walk from Samara Shops. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body treatments, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Samara Shops and Expo Santa Fe Mexico
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 15 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Mexico City Santa Fe. Parking is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel Mexico City Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 360 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 360 for adults and MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Maryjosse

Liked: Cleanliness, staff & service, amenities
good for short stays
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness
Good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Carlos Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

José Miguel

Good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alvaro Jose Morales

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, no towels for the pool when . We asked for in the front desk, had to give those in the pool area very late
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bad pillows
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Edmundo

Liked: Cleanliness, staff & service
The room was clean. Reception was great Denis and Andy were great. I will definitely come back to this hotel. The only issue I had was with the restaurant service. It was bad. I understand that it’s a busy place, but the waitress never came over to take our food order, so we paid for our drinks, and left.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a nice, quiet getaway. The breakfast buffet was fully loaded, and for those who want it, the bathroom has a full-sized bath tub. I had a really great experience.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Ana Maria

Disliked: Amenities
Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little maintenance on rooms, overall a great stay. Restaurant needs to improve on food quality.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty impressed with property. The architecture is very unique and cool.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a party at the pool, so we could not use it
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Curtis

Liked: Staff & service
Breakfast was ok. Only one working elevator. Cable not great.
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Hugo

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff is rude, the alarm in the room didn’t work and trigger in the night and 8 am when my kids were sleeping, they tried to get in at that time to work on that and at the check out they tried to charge us 350 usd saying we smoke in the room, definitely the worst scam hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024
Verified review

8/10 Good

Claudia

Great
Stayed 1 night in Mar 2025