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Emporio Reforma

3.5 star property

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Photo gallery for Emporio Reforma

Daily buffet breakfast (MXN 320 per person)
Standard (Standard Room Double Beds) | View from room
Lobby
Property amenity
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mexico City
  • Monument to the Revolution
    ‪7 min walk‬
  • U.S. Embassy
    ‪14 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard (Standard Room Double Beds)

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Standard (Standard Room Double Beds)

Junior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed (Super Saver)

8.2 out of 10
Very good
(45 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3466)
The price is €129
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Fiesta Americana Reforma

About this property

Emporio Reforma

Hotel with a restaurant, steps from Senate of the Republic
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Emporio Reforma's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy Mexican cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Senate of the Republic and 6 minutes by foot from Museo de Cera
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporio Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1016 reviews
Rating 8 - Good. 240 out of 1016 reviews
Rating 6 - Okay. 83 out of 1016 reviews
Rating 4 - Poor. 34 out of 1016 reviews
Rating 2 - Terrible. 45 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yessica

Disliked: Cleanliness, staff & service, property conditions & facilities
The still for me
Stayed 1 night in Nov 2024

8/10 Good

Jaime, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and the feel of the lobby. They also have the best staff, the best service!
Stayed 7 nights in Apr 2025

10/10 Excellent

Victor Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities
La ubicacion, facil acceso, zona segura, puedes caminar con sensacion de seguridad, museos, teatros ,auditorios muy cercanos, el Hotel, limpieza, personal calidad de alimntos , excelentes, muy recomndable.
Stayed 3 nights in Apr 2025

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Allen, Chicago

Stayed 4 nights in Apr 2025

10/10 Excellent

Camille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a few updates, but otherwise this is our go-to place to stay in CdMX!
Stayed 1 night in Apr 2025

10/10 Excellent

Shanchuan

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carla, Chetumal

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and very attentive staff restaurant is very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Mayerly

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area, awesome breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Javier Alejandro

Stayed 3 nights in Feb 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Amenities
Good quality of service from your staff. Ond from Mr Plácido
Stayed 2 nights in Mar 2025

2/10 Terrible

Gabriel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had my laptop stolen from inside my locked hotel room while I was out. I had left my laptop discretely packed in my backpack, and left it inside my hotel room. I'm very careful with expensive items while traveling. On the last day of my stay, I discovered that my laptop had been removed. Thankfully, no other items were taken. Management was less than prompt in investigating - I noticed at 6am and immediately spoke to the front desk, a security team came to my room and looked under the bed at about 10am, with standard checkout at 11am. I was not shown any security footage, only told that "they didn't see anything unusual." While I appreciate any amount of attention being paid, and I'm sure that there have been other travelers who reported something stolen only to find it under their bed, I would have hoped for other steps to be taken - such as interviews with housekeeping staff and reviews of security footage. I was not given footage. The hotel did offer a late checkout, however, the keycards we were given stopped working at 11am and it took multiple trips back to the front desk to get them working again, sort of defeating the point. I was very frustrated to receive absolutely no follow-up communication or even a response from the hotel despite emailing them repeatedly for multiple days. I was assured that the hotel would follow up with staff and review keycard logs, however, I have heard nothing. Unfortunately can not recommend this hotel due to major security issues.
Stayed 4 nights in Mar 2025

10/10 Excellent

TAYCIA

Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I travel to cdmx I stay at Emporio Reforma. It’s the best place to stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Alondra

Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Old butcomfortsble
Stayed 2 nights in Feb 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice staff can't complain
Stayed 2 nights in Feb 2025