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Emporio Reforma

3.5 star property

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Photo gallery for Emporio Reforma

Front of property
Lobby sitting area
Fitness facility
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Reforma 222
    ‪7 min walk‬
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Super Saver)

8.2 out of 10
Very good
(57 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Standard (Standard Room Double Beds)

Junior Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard (Standard Room Double Beds)

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Emporio Reforma

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Emporio Reforma's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy Mexican cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Senate of the Republic and 6 minutes by foot from Museo de Cera
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporio Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amr

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buena atención del personal
Stayed 1 night in Dec 2025

8/10 Good

Laura Elena

Stayed 1 night in Nov 2025

10/10 Excellent

Babar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff & service. Could not ask for a better location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Julio

Stayed 2 nights in Nov 2025

10/10 Excellent

ROSA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2025

2/10 Terrible

ANAI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Erick

Stayed 5 nights in Oct 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities
Classy boutique hotel, very clean with all the amenities necessary and the food at the restaurant was very good. Also, the location of the hotel was perfect.
Stayed 2 nights in Oct 2025

6/10 Okay

Maria Rosa

Travelled with group
Liked: Cleanliness
Ok, It had a leak in the bathroom
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Gala

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service food and drinks were spot on !!!! It’s in a good area the only complaint I would have is the tub wouldn’t hold the water to use the jets and I paid a lil extra for city view and it was not city view at all but the food is delicious here
Stayed 1 night in Oct 2025

10/10 Excellent

Gopalakrishnan

Stayed 4 nights in Oct 2025

10/10 Excellent

IGNACIO, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, is located in the heart of the most famous avenue Reforma, the rooms are small, but I like them, very clean and comfortable that is the most important thing for me. I’ll recommend this hotel for everyone. You have everything close and you can walk from the hotel to see the zocalo, Bella’s artes, monumento de la revolución, Chapultepec, all the museos around, restaurants, malls, movies theaters, Mercado de artesanías, etc, etc, etc.
Stayed 2 nights in Oct 2025

10/10 Excellent

Otsuji

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

armando arriola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is about room size, rooms are small but cozy, (Sophia our house keeper was above and beyond, 10stars for her), restaurante servers were outstanding, no complaints, excellent food and drinks, thanks to all staff our stay was nice.
Stayed 6 nights in Oct 2025

10/10 Excellent

Leticia

Travelled with family
Stayed 2 nights in Oct 2025

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms and safe to walk to shops and restaurants
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos fueron muy amables! El buffet estaba delicioso. Me volveria a hospedar aqui
Stayed 3 nights in Sep 2025

2/10 Terrible

Fabby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was booked by accident while I was trying to upgrade, due to the poor conditions of the rooms we were given. Despite several attempts to cancel on the same day, I still haven’t received a refund or any response. Absolutely unacceptable.
Stayed 1 night in Sep 2025

4/10 Poor

Fabiola

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was clean, but The room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Stayed 6 nights in Sep 2025

4/10 Poor

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean, but The Room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Stayed 8 nights in Sep 2025

6/10 Okay

Jose A. Solis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely small-we were very uncomfortable. Everything else was very good. I would not stay there again-I am afraid of small spaces. Did not like the room at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Fernanda Sanchez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming from the beginning even offering options of transportation and tours. Location was convenient to explore historical landmarks like the Chapultepec Castle (about 30 min walk); Angel de la Independencia, Zocalo, Bellas Artes. Also close to public transportation. The room was a little smaller than we thought but still convenient and clean
Stayed 4 nights in Sep 2025