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Aparthotel

Collection Suites by Kukun

4.0 star property

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Living area
Suite With City View
Suite With City View | Bathroom
Presidential Suite with city view | Bathroom
Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
37 Juan Salvador Agraz, Mexico City, 05348
  • Santa Fe Center Mall
    ‪7 min walk‬
  • Parque La Mexicana
    ‪12 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive suite With view

Executive suite With view

Executive suite With view

  • 49.5 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite With City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite With City View

  • 34.30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment with city view

Superior Apartment with city view

Superior Apartment with city view

  • 34.8 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Suite

Deluxe Queen Suite

Deluxe Queen Suite

  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Suite With City View

Suite With City View

  • 49.5 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe queen suite with city view

1 bedroom, premium bedding, memory-foam beds, in-room safe

Deluxe queen suite with city view

  • 34.30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite with city view

Presidential Suite with city view

Presidential Suite with city view

  • 111.4 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite With City View

  • 30.9 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (2161)
The price is €81
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Camino Real Santa Fe

About this property

Collection Suites by Kukun

Aparthotel connected to a shopping center in Mexico City
This smoke-free aparthotel features concierge services. Each apartment features free WiFi, a memory foam bed, and premium bedding. Additional amenities include a coffee/tea maker, free bottled water, and a hair dryer. Weekly housekeeping is available.
Collection Suites by Kukun offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
With your stay at Collection Suites by Kukun, you're connected to a shopping center and just a quick walk from Santa Fe Center Mall. Concierge services are available. This upscale aparthotel has 30 apartments. Free WiFi and a memory foam bed are available in each apartment.
  • Each apartment offers a memory foam bed, premium bedding, and a coffee maker
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge and luggage storage
  • Just a 2-minute drive from Santa Fe Center Mall and 6 minutes from Paseo de la Reforma
  • Dogs welcome for a fee
Collection Suites by Kukun offers its guests concierge services, an elevator, and local meal delivery service. The front desk is open around the clock. A complete renovation of Collection Suites by Kukun was completed in October 2024.

This 4-star Mexico City aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 50 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekly)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Individual decor
  • Individual furnishings
  • Renovated - October 2024

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: MXN 50 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 50 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 450 every 10 days; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Suites by Kukun
Kukun Collection
Escape Santa Fe by Kukun
Collection Suites by Kukun Aparthotel
Collection Suites by Kukun Mexico City
Collection Suites by Kukun Aparthotel Mexico City

Collection Suites by Kukun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 62 reviews
Rating 8 - Good. 7 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 8 out of 62 reviews

8.0/10

Cleanliness

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ivonne

Liked: Cleanliness
Great location, apartment is nice, just needs updates
Stayed 3 nights in Mar 2025

4/10 Poor

Raul

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Te cobran limpieza y no lo hacen, habitación asignada sin aire acondicionado, tapón de tina con fuga y no se pudo utilizar, malas noches sin dormí bien por falta de Aire acondicionado
Stayed 3 nights in Feb 2025

4/10 Poor

Rodrigo

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Isolina

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso todo. Muy limpio y relajante
Stayed 1 night in Sep 2024

10/10 Excellent

Isolina

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quedo invitada a regresar. El lugar es espectacular al igual que el personal!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, Houston

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness
Gran lugar! Regresaré
Stayed 1 night in Jul 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, room comfort
Left side of the suite the only thing it didn’t have in kitchen it was perfect for our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Isolina

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue increible

2/10 Terrible

Jose Abel, Zapopan

Stayed 1 night in May 2024

10/10 Excellent

Jose Abel, Zapopan

Stayed 2 nights in May 2024

6/10 Okay

Jose Abel

Business traveller
Liked: Cleanliness, property conditions & facilities
Bathroom very small
Stayed 2 nights in Apr 2024

6/10 Okay

Rodrigo

Business traveller, Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
NO TIENE ESTACIONAMIENTO, NO HAY RECEPCION, Y LA ATENCION ES SOLO VIA WHATSAPPS LAMENTABLE SERVICIO
Stayed 1 night in Mar 2025

4/10 Poor

JIANBIN

Disliked: Property conditions & facilities
Very bad experience
Stayed 4 nights in Feb 2025

4/10 Poor

JIANBIN

Business traveller
Disliked: Amenities, property conditions & facilities
Very bad experience
Stayed 5 nights in Feb 2025

2/10 Terrible

Rodrigo

Travelled with partner
Disliked: Amenities
El servicio de check in es muy complicado. Me tenía que llegar un código y nunca llegó. En recepción solo tienen un guardia que no puede ayudar en nada. Los mensajes y la comunicación fue lenta e ineficiente.
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, room comfort
Gran estancia en el corazón de Santa fe
Stayed 1 night in Feb 2025

8/10 Good

Alma Soledad Bravo

Disliked: Property conditions & facilities
Siempre es un rollo lo de los códigos y hay oportunidad en la limpieza
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, room comfort
Gran opción en el corazón de Santa Fe.
Stayed 1 night in Feb 2025

6/10 Okay

Eduardo

Disliked: Property conditions & facilities
Me tocó el lugar sucio
Stayed 1 night in Feb 2025

2/10 Terrible

Guillermo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
NEFASTO, sin WIFI, sin agua caliente, sucio TODO EL EDIFICIO.
Stayed 1 night in Jan 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities
No tuve agua caliente, el lugar sucio, la propiedad descuidada. Pedí cambio a otro edificio de Kukun y no resolvieron nada. Mal todo, además tuve que pagar 1000 al día por estacionamiento. No vuelvo a ese lugar!
Stayed 3 nights in Jan 2025

8/10 Good

Víctor Manuel

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, room comfort

Gran opción a precios inmejorables

Gran ubicación en la zona se Santa Fe y el apartamento tiene una vista espectacular.
Stayed 2 nights in Jan 2025