6/10 Okay
Stephanie
18 Feb 2026
Disliked: Amenities
Check in was fine except I asked about pool and Daniel said it was open from 9-9 but when I got all ready for pool it was closed.As I am Canadian I chose this hotel for the pool because I wanted to enjoy the last bit of sun.I decided to sit on my “balcony” which was about two feet in depth -no chairs -so dragged room chairs and then realized the balcony was filthy with dust. The room was also dusty although the junior suite upgrade as a gold Expedia member was greatly appreciated. There were workers banging outside my room in courtyard so I gave up.I went to have my one welcome drink-bar staff not welcoming-no smile -I asked for an aperol spritz thinking it was classified as a free refreshment but the bartender was searching around for ingredients and obviously had no idea how to make it (despite it being on menu)so rum and coke it is.My drink was not considered one of the free offers so $150 peso.Oh well. For $200 a night I was so hopeful this was going to be a semi luxury stay. Restaurant menu was okay-nothing amazing,restaurant loud and has echo-service ok.Hoping the included breakfast is good. Will most likely try a different hotel next year.


Stephanie
Stayed 1 night in Feb 2026



















