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Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property

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Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

Lobby
Lobby
Lounge
View from property
Standard Room, 2 Queen Beds, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Paseo de la Reforma
    ‪17 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • U.S. Embassy
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View | City view

Superior Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View)

Room, 1 King Bed (No View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Mexico City, Colonia Roma

Art Deco hotel with free valet parking and a fitness center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Four Points by Sheraton Mexico City, Colonia Roma offers 90 accommodations with laptop-compatible safes and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Four Points by Sheraton Mexico City, Colonia Roma's great location gets high marks from our customers. During your stay, you'll be within walking distance of Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Angel of Independence Monument and a few minutes from Palacio de Bellas Artes
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Four Points by Sheraton Mexico City, Colonia Roma. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Four Points by Sheraton Mexico City, Colonia Roma has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: MXN 265 for adults and MXN 133 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 265 for adults and MXN 133 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City Colonia Roma
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 431 reviews
Rating 8 - Good. 128 out of 431 reviews
Rating 6 - Okay. 36 out of 431 reviews
Rating 4 - Poor. 15 out of 431 reviews
Rating 2 - Terrible. 9 out of 431 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Stayed 5 nights in Dec 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was simple but very nice and updated. The room was spacious the only issue was the walls are a bit thin. The staff was very hospitable and us feel welcomed and comfortable. Would definitely recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shena, Pleasant Hill

Travelled with group
Liked: Amenities
- super helpful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location. Staff was excellent, especially Jorge! SO helpful and kind. Made us feel so safe. Rooms were a good size for 2 people. Walls are thin. We loved our balcony but on the 3rd floor, it was a little close to street level and was pretty loud during rush hour. If you are a light sleeper, I don't recommend. Hotel restaurant and bar were nice too. Would def stay here again!

10/10 Excellent

Marcos

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel located in a beautiful area. Staff is friendly and accommodating. Will return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great! The breakfast is amazing. Chef is very talented, and the restaurant staff are always willing to help. The location is perfect - especially Colima street (calle)
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great service in convenient and safe location in Mexico City, can highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

gerardo

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

EDNA, Boerne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Lots of restaurants
Stayed 3 nights in Dec 2024

10/10 Excellent

Audomaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, refined, practical and excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Nov 2024

8/10 Good

Osvaldo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in Colonia Roma but inflexible staff at check-in. No early check-in provided as hotel was "full". Therefor, if you arrive from an international flight (lets say at 7am) make sure to book the room since the night before the arrival, otherwise checking-inn staff will make wait until the check-in time at 3pm. Not even the option to pay for early check-inn is available. No considerations for families while travelling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alma

Stayed 8 nights in Nov 2024

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Clean and safe and modern. Great staff. The best location for restaurants and bars
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely stay in Roma Norte

Had an interior room, strange to not have a wondow to outside butbsaved money on the booking, and the AC worked great. Good housekeeping service, 2 fresh bottles of water probided every day. The only complaint is the wifi router and temperature controls faced the bed and are extremely bright, I had to get creative to block the lights in the middle of the night, so consider bringing an eye mask! Excellent location near plenty of restaurants, very safe but not so touristy like Polanco. Good access to bus if you want public transport. Front desk helped me find a 24 hour pharmacy 3 blocks away for an item ai forgot that they didnt stock in their little sundries shop. Highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Eric, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and location was perfect. It was weird staying in a hotel room with no windows but they did an amazing job of providing great lighting.
Stayed 3 nights in Aug 2024

10/10 Excellent

Itzel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing.
Stayed 1 night in Sep 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine overall. Staff at front desk was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Elizabeth, Calexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located to many dining options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Edith, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great! Location, restaurants and cafes at every corner!
Stayed 3 nights in Aug 2024

10/10 Excellent

stanley

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this location. Everything was nice and clean.
Stayed 2 nights in Jul 2024