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Aparthotel

Grand Chapultepec Residencial

3.5 star property
VIP Access

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Photo gallery for Grand Chapultepec Residencial

Standard Apartment, 1 King Bed, City View | View from room
Standard Apartment, 1 King Bed | Private kitchen
Standard Apartment, 2 Bedrooms | Dining room
Standard Apartment, 2 Bedrooms | Living area
Standard Apartment, 2 Bedrooms, City View | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Gym

Explore the area

View in a map
Calle Rio Atoyac 89, Col Cuahutemoc, Mexico City, CDMX, 06500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds | Living area

Standard Apartment, 2 Double Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Apartment, 1 King Bed, City View

Standard Apartment, 1 King Bed, City View

Standard Apartment, 1 King Bed, City View

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Apartment, 2 Bedrooms, City View

Standard Apartment, 2 Bedrooms, City View

Standard Apartment, 2 Bedrooms, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Apartment, 1 King Bed

Standard Apartment, 1 King Bed | Living area

Standard Apartment, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Chapultepec Residencial

A fitness center, laundry facilities, and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available on request.
Grand Chapultepec Residencial offers 52 accommodations with espresso makers and safes. Accommodations have separate sitting areas and include desks and dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Grand Chapultepec Residencial. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This comfortable aparthotel has 52 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 2-minute walk from Paseo de la Reforma and 12 minutes by foot from Angel of Independence Monument
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Chapultepec Residencial offers its guests a fitness center, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Grand Chapultepec Residencial also features a front-desk safe and an elevator.

This 3.5-star Mexico City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 2,000 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 5,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Bicycles
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 52 units
  • Bicycles
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City
Grand Chapultepec Residencial Aparthotel
Chapultepec Resincial Mexico
Grand Chapultepec Residencial Aparthotel
Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City

Grand Chapultepec Residencial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 289 reviews
Rating 8 - Good. 70 out of 289 reviews
Rating 6 - Okay. 24 out of 289 reviews
Rating 4 - Poor. 15 out of 289 reviews
Rating 2 - Terrible. 11 out of 289 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Agenor

Business traveller
Liked: Cleanliness, property conditions & facilities
AC was not working properly and the customer service is just average
Stayed 3 nights in Nov 2025

10/10 Excellent

Anabella

Liked: Cleanliness, amenities
Nos encantó nuestra estadía. Limpieza, amplitud, comodidad, excelente servicio del staff. Que práctico fue tener un espacio tipo apartamento. Está localizado en un punto excelente para caminar hacia diversos restaurantes, el bosque de Chapultepec, etc nos sentimos seguros y cómodos. La cama y almohadas era perfectas. Dormimos delicioso cada noche. Nos encantará quedarnos aquí en un próximo viaje. Gracias x una estadía excelente!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, amenities
The location is excellent, close to everything. The staff is courteous. The room is clean, however it didn't appear they clean our room during our stay for 6 days/5 nighs.
Stayed 6 nights in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Nov 2025

4/10 Poor

Aureliano

Business traveller
Disliked: Cleanliness
Whoever is leaving reviews about this property, must be getting paid by the property. The service was poor at best. We asked for towels, and they outright said no. They told us to use the same ones until we leave. Our sheet were never changed, so I ask to have them changed, and they said no, but here are some sheet for you to do it yourself. The electricity went out several times. WHAT A DISASTER OF A HOTEL, IF YOUWANT TO CALL IT THAT!!!
Stayed 3 nights in Oct 2025

8/10 Good

Eduardo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was nice and well maintained I loved the free laundry and the included coffee and snacks at front desk. The rooms were decent size although the layout was a bit strange did not like having to enter closet to enter restroom, also the air conditioner had limits. Overall the experience id say was an 8/10 would stay there again, I was really said when I did not receive the complimentary bottle of wine listed on the booking page.
Stayed 1 night in Sep 2025

8/10 Good

Edgar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious room, excellent shower, couch and bed combo. Neat and organized easy to navigate to and from. Close to many local shops, food, park.
Stayed 8 nights in Sep 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, room comfort
Muy bien atendido por el personal del hotel
Stayed 1 night in Jul 2025

8/10 Good

Ioannis

Liked: Cleanliness, room comfort
Property and location are amazing. Staff very friendly and attentive. The only downside is the noise from the road every morning due to construction taking place adjacent to the building.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elias

Travelled with group
Liked: Cleanliness, room comfort

Super recomendable!

Fue una estadia muy agradable, el lugar es amplio, tiene luz natural, todas las amenidades, hay seguridad, es comodo, limpio, muy buena locacion, a una cuadra de Reforma y en la esquina hay un 7-Eleven y Una Cafeteria y mas restaurantes, asi que todo estaba ahi. La verdad es una muy buena opcion.
Stayed 4 nights in Jun 2025

10/10 Excellent

ANA KAREN

Business traveller
Liked: Cleanliness, room comfort

Hospedaje excelente

Departamento impecable y súper cómodo! La ubicación es excelente y tiene lobby donde siempre tienen seguridad y snacks para los huéspedes
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and respectful staff. This hotel has lots of restaurant and bar options.
Stayed 2 nights in May 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is central to many things/places. My family and I enjoyed it!! You could experience local culture safely. Very walkable!!!
Stayed 5 nights in May 2025

8/10 Good

massimo

Stayed 3 nights in Feb 2025

8/10 Good

Carlos, Chicago

Liked: Cleanliness, property conditions & facilities
Well located but the apt. needs a fresh coat of paint. Also the only window had an ugly view (back of the building). Security guards were helpful and friendly.
Stayed 5 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
The property was clean. However, several nights we could hear music and people talking and laughing. The noise appeared to from a near by restaurant or dancing club.
Stayed 6 nights in Mar 2025

10/10 Excellent

José Alberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Thi, Lake Forest

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel is nice and clean and convenient to walk around. Kinda noisy and not enough bathroom toiletries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Bingyu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Need more towels change. But everything else is very good and worth the money.
Stayed 5 nights in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
This is a really nice little boutique apartment type residence. It is a really good value and is in a most wonderful section of Mexico City. We were thoroughly impressed with everything about it except for the laundry facilities. Someone had used the washers and dryers before us and left something in them that ruined one of my white blouses. Use the laundry facilities if you absolutely have to, but be careful. The first laundry that we did came out fine but when we did our laundry at the end of our week, stay, the washers had gotten polluted with something. Period just not well maintained.
Stayed 7 nights in Dec 2024

6/10 Okay

Margarita

Stayed 5 nights in Dec 2024

10/10 Excellent

Hally

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Luis, Mata Redonda

Stayed 2 nights in Sep 2024