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Aparthotel

Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

A courtyard with multiple tables and chairs, surrounded by a building with balconies and windows.
A multi-story building with a curved facade, large windows, and a central entrance with steps.
A spacious lobby with a marble floor, a large mirror, a seating area with a table and chairs, potted plants, and framed artwork on the walls.
A reception area with a marble counter, a seating area with chairs, and a view of the interior through the glass door.
A modern living room with a dining area, a sofa, a TV mounted on the wall, and a potted plant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Apartment

A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, a desk, a chair, a bedside table, and a mirror.

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Apartment, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Grand Polanco Residencial

A fitness center, self parking, and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of Grand Polanco Residencial's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This upscale aparthotel has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony, and a dining area
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Avenida Presidente Masaryk and 12 minutes by foot from Paseo de la Reforma
  • Pets welcome for a fee
Grand Polanco Residencial offers its guests a fitness center and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 6 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 486 out of 647 reviews
Rating 8 - Good. 114 out of 647 reviews
Rating 6 - Okay. 25 out of 647 reviews
Rating 4 - Poor. 9 out of 647 reviews
Rating 2 - Terrible. 13 out of 647 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location, nice staff, kitchen and living room comfortable, great bed and bathroom, safe area
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Armen

Liked: Cleanliness, check-in, listing accuracy
Great room and accommodations
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, check-in
Staff was very friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! Right in the middle of Polanco with many amenities down the block and multiple restaurants around there too!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location. Everything in the room worked well. The staff was very friendly and helpful
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, communication
Great location and great place.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Patrik

Liked: Cleanliness, amenities, communication
The stay was perfect!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

stefan

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful place in a great location
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Rafael

Liked: Cleanliness, check-in, communication, listing accuracy
Great Location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

jesse

Liked: Cleanliness, property conditions & facilities, communication
Our stay was great.
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

stefan

Liked: Cleanliness, check-in, communication, listing accuracy
very nice place, great neighborhood
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Orlando A

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and kitchen well equipef
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Bertha

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was beautiful, clean, and centrally located. The staff was friendly and welcoming , very helpful!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Tania G Leal

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is very quiet and super centric. You have convince stores close by and lots of good restaurants
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort, communication
Amazing hotel in great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff , great area and nice amenities..
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Michele

Spacious apartment, well furnished with very comfortable beds. Great location!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, listing accuracy
The place is nice, clean and great location, I enjoyed my stay here, but It is kind of noisy. The only thing I didnt' liked much is that breakfast is very basic, but there are good options available close to the peoperty.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spotless and the bed very comfy
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, check-in, communication, listing accuracy
Great service, great team
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean well located property.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location and clean inside.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff is nice, the coffee is good and the views something else. I would stay again any time.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dominique Germaine

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment I arrived, I felt welcomed. The property is beautiful, the staff is genuinely friendly, and they made me feel secure and at home an experience beyond value.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Zhi Jun

Liked: Cleanliness, amenities, communication
The apartment is very clean, spacious and functional. The front desk and security staff are friendly and helpful. The location is convenient to most of attractions by walk and by subway.
Stayed 4 nights in Feb 2026