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Aparthotel

Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

Courtyard
Front of property – evening/night
Reception
Superior Apartment | Living area
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Grand Polanco Residencial

A fitness center, self parking, and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of Grand Polanco Residencial's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Spanish Consulate General. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This upscale aparthotel has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony, and a dining area
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Avenida Presidente Masaryk and 12 minutes by foot from Paseo de la Reforma
  • Pets welcome for a fee
Grand Polanco Residencial offers its guests a fitness center and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 6 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 470 out of 628 reviews
Rating 8 - Good. 112 out of 628 reviews
Rating 6 - Okay. 25 out of 628 reviews
Rating 4 - Poor. 9 out of 628 reviews
Rating 2 - Terrible. 12 out of 628 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aldo

Stayed 2 nights in Jan 2026

10/10 Excellent

Patrik

Travelled with family
Liked: Cleanliness, amenities
The stay was perfect!
Stayed 5 nights in Jan 2026

2/10 Terrible

JIANJIE

Travelled with family
Disliked: Property conditions & facilities
Aside from the doorman who smiled for a second, all the other staff members I saw had cold faces, not to mention my right to a bottle of red wine.
Stayed 5 nights in Jan 2026

10/10 Excellent

jesse

Liked: Cleanliness, property conditions & facilities
Our stay was great.
Stayed 9 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean well located property.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is nice, the coffee is good and the views something else. I would stay again any time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing. The apartment was extremely clean. The beds were comfortable and the staff was very nice. I traveled with my parents who are older and my mom thought the traffic was noisy, but it didn’t bother me the ease of getting around the city from this location makes up for it. I would absolutely stay here again!
Entrance
Courtyard
Stayed 5 nights in Dec 2025

10/10 Excellent

Sorin Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location
Stayed 7 nights in Dec 2025

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff , great area and nice amenities..
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Amenities
Everything was perfect, we got upgraded to a suit for free! They had a security guard at the door at all times
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everything was amazing. Doorman greeted you each day and evening. Area is just beautiful.
Stayed 7 nights in Oct 2025

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and clean inside.
Stayed 1 night in Nov 2025

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, very quietly. Nice room.
Stayed 4 nights in Nov 2025

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was an apartment size room. Great location, surround by restaurants and good atmosphere. The room had everything you would need, refrigerator, microwave, dishes, table, living room and bedroom. Shower was great. Only complaint was that window doors were not sealed and all the outside noise came thru. No pool, just a patio area. Planning a Mexico City trip, I highly recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

2/10 Terrible

James

Stayed 7 nights in Nov 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceedingly helpful. We had a late departure and our bags were stored safely after the noon checkout until we headed to the airport at night. The suite was spacious and street noise was kept to a very tolerable minimum. Guests must bring coffee filters for drip coffee but happily Nepresso is supplied.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Dallas

Liked: Cleanliness
Everything was wonderful and exactly what we needed.I would definitely recommend it
Stayed 3 nights in Nov 2025

8/10 Good

Julieann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.
Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawn, Cardiff

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Friendly staff. Comfortable accommodations. We loved everything about it!
Stayed 3 nights in Nov 2025

8/10 Good

Carol, Mayne Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, garden, location very nice. Some staff could have been more helpful. We could not recommend the first floor, need to be higher up. Noise level was very high even with us on first floor. We had to ask people to be quiet after midnight. Should be in the rules. The doorbell & phone were loud in our room on first floor. We were refused to be given even a yogurt or fruit for our journey as we missed breakfast, even though they state they provide pastries daily.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

natacha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el sitio , súper limpio y delicado , las camas muy confortable , el personal muy amable
Stayed 1 night in Oct 2025