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Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Lobby
Terrace/patio
2 double beds
Executive Room, 1 King Bed | Executive lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    ‪2 min walk‬
  • Paseo de la Reforma
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, 1 King Bed

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite) | Bathroom

Suite, 1 King Bed (Master Suite)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 double beds

2 double beds

2 double beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard, One King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Barceló México Reforma

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (4560)
The price is €164
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Barceló México Reforma

About this property

Hilton Mexico City Reforma

Luxury hotel with 3 restaurants and 2 hot tubs
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, body treatments, or deep-tissue massages at SPA Alameda
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Alameda Central and 8 minutes by foot from Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 826 out of 1060 reviews
Rating 8 - Good. 150 out of 1060 reviews
Rating 6 - Okay. 46 out of 1060 reviews
Rating 4 - Poor. 14 out of 1060 reviews
Rating 2 - Terrible. 24 out of 1060 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Avakash

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Visit

For the price and Hilton name , it was average. Very much a convention and wedding hotel ! Area is ok. Street closed to cars on Sundays . Demonstrations are frequent, so front door boarded up a military placed at front. The restaurant will not serve you only alcohol, unless you buy food. At the bar I was overcharged by Carlos , did not say anything, but there after every time we were there I requested an itemized bill , which seemed to me to be a chore !!
Stayed 3 nights in Mar 2025

6/10 Okay

Robindranath

Liked: Staff & service
The property is well located for tourists. The rooms are a bit dated and are in need of renovation.
Stayed 3 nights in Mar 2025

8/10 Good

Norma

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel, but carpet was stained all over, could use a replacement or good cleaninf
Stayed 3 nights in Feb 2025

10/10 Excellent

LONSDALE, Accokeek

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the service was excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Yung Po

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, room is clean , restaurant options, everything great, except hearing noise from room next doors.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer services. Rooms clean and food 🙌
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort

Great for families

We stayed for three nights at the Hilton Reforma. It is a very large hotel, with large rooms & many dining options. We had an excellent meal at El Cardinal which amazing hot chocolate that a local friend had recommended. We upgraded to include breakfast and happy hour, as well as be in a Junior Suite. The room was MASSIVE! We had a sitting area, large dining room, walk in closet and huge bathroom with separate tub and shower, and separate toilet. For such a large room we were surprised they were two double beds and not queens. The hotel is a bit tired, but well maintained and the housekeeper left us very sweet notes & kept the room to a high standard. My family loved the massive breakfast buffet which had a good variety and a high standard of food served. I will caution, we were robbed just down the street by Bellas Artes. Use EXTREME caution, especially when there are protests. We were not the only tourists targeted. It is a good location, near many great attractions. The pool is cool when not in the sun, but not used a lot so very quiet and a nice place to spend time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Large and very clean room. Especially the bathroom. Hôtel restaurants were almost the best option. Delicious dining.
Stayed 3 nights in Mar 2025

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Long wait to check in. Poor staff communication with guests. They are tiny like a train car . Charge for everything and don’t provide much of anything except for soap.
Stayed 8 nights in Feb 2025

10/10 Excellent

Maria Amelia, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

alfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in the heart of mx great location
Stayed 4 nights in Feb 2025

6/10 Okay

marco

Liked: Cleanliness, staff & service, room comfort

Not so Goo

Hotel comfort is good, secured building and access. Furniture was stained and old. Food was good and service was excellent. Bathrooms need updating, as there are tiles that are all cracked, Tubs are super high so you can slip when coming out, very dangerous for an older person or kids. Next time im back in Mexico i will definitely look for a different hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erik, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Feb 2025

10/10 Excellent

Benita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is great! Service was wonderful. Only thing was that the water took forever to heat up.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location although the restaurants do not offer Vegan options.
Stayed 1 night in Feb 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, location and staff
Stayed 4 nights in Feb 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with fantastic staff. On site bar and dining options.
Stayed 3 nights in Feb 2025

10/10 Excellent

HYUNWOO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

K. Michael, Coeur d Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in February, at the end of a longer trip. First visit to this hotel. Stayed based on reviews.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
No thanks
Stayed 4 nights in Feb 2025

8/10 Good

Guadalupe

Stayed 3 nights in Feb 2025

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by walking
Stayed 2 nights in Feb 2025

10/10 Excellent

Vianney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Mariela

Stayed 3 nights in Feb 2025

10/10 Excellent

Syed, Pittsford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very convenient to key historical places, restaurants, etc
Stayed 4 nights in Feb 2025