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Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Property preview
Presidential Suite, 1 King Bed | Living area
Terrace/patio
Executive lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View in a map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Palacio de Bellas Artes
    ‪8 min walk‬
  • Place, Zócalo
    ‪8 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 282 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

9.2 out of 10
Wonderful
(73 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Shower, hair dryer, towels

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 double beds

2 double beds

2 double beds

9.4 out of 10
Exceptional
(124 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Mexico City Reforma

Luxury hotel with 3 restaurants and 2 hot tubs
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, body wraps, or facials at Spa Alameda
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Alameda Central and 8 minutes by foot from Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1043 reviews
Rating 8 - Good. 147 out of 1043 reviews
Rating 6 - Okay. 37 out of 1043 reviews
Rating 4 - Poor. 15 out of 1043 reviews
Rating 2 - Terrible. 25 out of 1043 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke, Everett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service EVER! We will stay here every time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

ARTURO GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Harkeerat

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit multiple museums!
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Stayed 4 nights in Jul 2025

10/10 Excellent

Edwin Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the downtown area. The dining options within the property are excellent, although, there are plenty of options within walking distance. The area around the hotel is always full of crowds and people at all times of the day. Despite the crowds, it never felt unsafe even at night. The hotel staff was very pleasant and accommodating. The indoor pool (heated) was nice touch and the outdoor pool is on the 6th floor, nice views and very relaxing escape.
Stayed 7 nights in Jul 2025

10/10 Excellent

Donaciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Erica

Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel when laying over or visiting CDMX. The hotel offers a full spa, sauna, steam room and lap pool. On site restaurants are wonderful and the historic city center is walking distance. Excellent front desk reception, bell hops, room service and very secure.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when laying over or visiting CDMX. Great on site restaurants and easy walk to various locations in the historic city center.
Stayed 2 nights in Jul 2025

10/10 Excellent

GILBERTO

Stayed 4 nights in Jul 2025

10/10 Excellent

Luz Selene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect and centric to visit downtown
Stayed 3 nights in Jun 2025

8/10 Good

Nasrin

Stayed 3 nights in Jul 2025

10/10 Excellent

Ray Gerard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Mexico City! Will definitely go back!Excellent! 10 stars!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alfredo Pinedo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property. Great for families.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was good, but when we was ordering food and drinks they send me different drinks from the original order.
Stayed 8 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel in an amazing location
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean building friendly staff, food options at the lobby are excellent other options within 2 minutes walking distance, easy access for transportation.
Stayed 6 nights in Jun 2025

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very nice! The room was clean and the
Stayed 1 night in Jun 2025

10/10 Excellent

TRINIDAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cerca de todo . Muy seguro limpio . Y tranquilo . Los restaurantes buenos . Y muy amable el personal . Caminando recorres todo el centro de México
Stayed 4 nights in Jun 2025