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Holiday Inn Express Ciudad De Mexico Condesa by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Ciudad De Mexico Condesa by IHG

Fitness facility
Standard Room, 1 Queen Bed
Exterior
Point of interest
Breakfast meal

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Insurgentes Sur No 287, Col Hipodromo Condesa, Mexico City, CDMX, 06100
  • Place, Cibeles Fountain
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, Internet, bed sheets

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, Internet, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Ciudad De Mexico Condesa by IHG

Along with a business center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Holiday Inn Express Ciudad De Mexico Condesa by IHG offers 74 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Holiday Inn Express Ciudad De Mexico Condesa by IHG, you're just a quick walk from Avenida Insurgentes. Free WiFi in public areas, a business center, and dry cleaning service are available.
  • Free WiFi in some public areas
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Angel of Independence Monument and a few minutes from Paseo de la Reforma
WiFi is free in public spaces. A business center and meeting rooms are available. The business-friendly Holiday Inn Express Ciudad De Mexico Condesa by IHG also features tour/ticket assistance, concierge services, and laundry facilities. A complete renovation of Holiday Inn Express Ciudad De Mexico Condesa by IHG was completed in January 2023.

This 3.5-star Mexico City hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Art gallery
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a regional park

Accessibility

  • Lift

More

  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Roosevelt Mexico City
Roosevelt Mexico City
Hotel Roosevelt Mexico City
Roosevelt Hotel Mexico City
Hotel Roosevelt
Hotel Roosevelt Condesa
Hotel Roosevelt Condesa Hotel
Hotel Roosevelt Condesa Mexico City
Hotel Roosevelt Condesa Hotel Mexico City

Holiday Inn Express Ciudad De Mexico Condesa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 177 out of 341 reviews
Rating 8 - Good. 94 out of 341 reviews
Rating 6 - Okay. 38 out of 341 reviews
Rating 4 - Poor. 13 out of 341 reviews
Rating 2 - Terrible. 19 out of 341 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivonne

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorena

Stayed 2 nights in Nov 2025

10/10 Excellent

Sven

Stayed 5 nights in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction, should be done soon. Switching from Roosevelt to holiday in express.
Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable with the bed!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Leticia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

MARLENE, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is currently under construction, no air-condition available and we were not informed of this at the time of making the reservation
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare

No A/C, door keys did not work, dust and plaster everywhere.
Stayed 1 night in Sep 2025

2/10 Terrible

Diego, Bridgewater

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under construction, but not regular construction, to the level on which we went to our room at 2:00PM on our second day, trying to rest of a long walk on the city, to found a cloud of drywall dust on the entire room. We had problems beathing, so we couldn't rest and had to go out. During the night the dust was not that visible, but you could smell it and see it over every single piece of furniture. On top of that, they had no A/C, so you have to sleep with the window open on a room facing a busy avenue of Mexico City. They most likely don't even pas a regular inspection, the Smoke detectors were cover, I guess to prevent accidental triggering due to the dust. It was by far the worst hotel I been on my life. We didn't want to ruin our 3 days on the city having to look for another hotel on a busy weekend (OASIS was playing that Saturday), but they should close that hotel until construction is fully finish and should refund our money.
Stayed 3 nights in Sep 2025

2/10 Terrible

Maria

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience!The hotel is under construction! Construction dust throughout the hotel and inside the rooms, No A/C, no lobby or cafeteria. Unfortunately it was not mentioned at the time of the booking. It is an excellent area and the hotel will be really nice, after construction with a good staff, however it should be mentioned that the hotel is under construction, it was not a good experience at all!
Stayed 3 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Was ok, not great

The hotel was undergoing a lot of renovation so there was a lot of construction noise during the day. The lobby was under construction and did not look nice at all. The towels we were given in our room looked old and worn, and we were never given enough towels. The shower leaked onto the bathroom floor and we always had to clean up a large puddle after taking showers.
Stayed 6 nights in Aug 2025

8/10 Good

Wael

Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food horrible. Lost of dust Location is good.
Stayed 5 nights in Jul 2025

10/10 Excellent

andres

Stayed 1 night in May 2025

2/10 Terrible

Javier

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Una total decepcion. Las fotos del lugar son un fraude. El hotel esta en reconstruccion, sucio, humedo, y con el ruido propio de una construccion (taladros, martillos,,etc). Tuve que buscar otro hotel al momento porque esta inhabitable y salir con mi familoa del lugar en 15 minutos. Por si fuera poco, no me quisieron reembolsar la noche a pesar de las condiciomes del lugar y de haber salido al darnos cuenta de las pesimas condiciones del lugar
Stayed 3 nights in Apr 2025

8/10 Good

Karol

Stayed 3 nights in Apr 2025

8/10 Good

Aditi Reddy

Liked: Cleanliness, staff & service
Good decent place
Stayed 6 nights in Apr 2025

10/10 Excellent

Annah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb and the price is very fair for the area. We had some weird plumbing issue where to get hot water for the shower, we had to run the sink. However, they are still going through a renovation so that might be why. Otherwise, the staff spoke great English and check in/out was seamless. I would definitely stay here again but opt for a room with ac.
Stayed 5 nights in Apr 2025

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping staff did a good job. Nice neighborhood just on a loud street corner.
Stayed 8 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient located close to every thing
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent publication very convenient close to all places we wanted to go
Stayed 1 night in Apr 2025

10/10 Excellent

FABIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay there every time we go Mexico City
Stayed 4 nights in Dec 2024

6/10 Okay

Alonso

Stayed 1 night in Mar 2025

4/10 Poor

Jorge

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beds are MUCH smaller than listed

You gotta be very careful when choosing this hotel. It has a fantastic location at a great price but you must be aware that the description is not accurate: they list queen beds in most rooms and what you get is a small size double bed NOT a queen. This has happened twice to me already and if you are sharing the room is impossible to have a good night sleep. Last time I brought this up to the receptionist who was completely aware that the listing says QUEEN and what you get is a small DOUBLE. Also beware that most rooms have only ceiling fans and poor ventilation so it can get very warm in the rooms.
Stayed 1 night in Mar 2025