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Holiday Inn Express Mexico Santa Fe by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Mexico Santa Fe by IHG

A hotel entrance with a covered outdoor area, a staircase, and a bench.
A clean, modern breakfast area with a white tiled backsplash, a variety of food dispensers, and neatly arranged plates and bowls.
A modern building entrance with a staircase leading to an interior area.
A modern lobby with seating, a reception desk, and a glass wall offering a view of the outside.
A gym with various exercise equipment, including treadmills, stationary bikes, and weight machines.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Guillermo Gonzalez Camarena 1400, Mexico City, CDMX, 1210
  • Place, Expo Santa Fe Mexico
    ‪2 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Santa Fe Center Mall
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a nightstand with a lamp.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a mirror, a chair, and a wardrobe.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Queen Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

2 Queen Standard

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Holiday Inn Express Mexico Santa Fe by IHG

This hotel features a 24-hour business center, a coffee shop/cafe, and valet parking. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Holiday Inn Express Mexico Santa Fe by IHG offers 128 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at Holiday Inn Express Mexico Santa Fe by IHG. During your stay, you're just a quick walk from Samara Shops. You'll find features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 6 minutes by car from Paseo de la Reforma and 12 minutes from World Trade Center Mexico City
There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2099 square feet (195 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Mexico Santa Fe by IHG. Parking is available for a fee.
Guests are served free self-serve breakfast daily from 7:00 AM to noon.
Onsite venue - This café serves breakfast only.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to noon
  • A coffee shop/cafe

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Mexico Santa Fe
Holiday Inn Express Mexico Santa Fe
Holiday Inn Express Mexico Santa Fe Hotel
Inn Express Mexico ta Fe

Holiday Inn Express Mexico Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 920 reviews
Rating 8 - Good. 259 out of 920 reviews
Rating 6 - Okay. 101 out of 920 reviews
Rating 4 - Poor. 42 out of 920 reviews
Rating 2 - Terrible. 29 out of 920 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean, great staff. Very good location.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

María del Carmen

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

ANA MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ROGELIO TROYO

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Two weeks ago I stayed in the same hotel and this time it was completely different experience. The staff was great. This time it was much better than last. I would definitely stay here again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Rodrigo Ivan Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Christian Antonio

Liked: Amenities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to all of the main points of interest in Santa Fe, Mexico City. The place is clean and neat, and the staff are always helpful. The breakfast is really great. Well worth the price.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice beds
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Jimena

Liked: Cleanliness
Excelente
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Brian

Liked: Amenities
Disliked: Property conditions & facilities
Outdated lobby area and no bar or are to relax at…felt cold inside.
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

chris

Liked: Staff & service
Disliked: Cleanliness, amenities
bed sheet is yellow
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Erick

Liked: Amenities
Yes
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

ROCIO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the shower was awash almost impossible to take a shower
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Unfortunately property has old/frayed towels, holes in bed sheets, problems with shower temperature, not very clean. Felt like a cheap motel. Fortunately the staff helped us and they relocated us to a property next door which was a little better, but same comments about their towels and bed sheets.
Dirty towels
Hole in pillow cover
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Alonso

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
LIt is isolated from abroad. limited restaurants and shopping facilities in safe walking distance. Just one towel in the bathroom. Room big but no charm. Good price but grotty feeling
Stayed 1 night in May 2025
Verified review

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

VICTOR ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Efraim

Disliked: Cleanliness, staff & service, property conditions & facilities
poor maintenance
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Paul

Disliked: Amenities, property conditions & facilities
No sign outside identifying the hotel. Ambient lighting throughput the room is fluorescent..hideous. Thermostat for room is crude.
Stayed 1 night in Jun 2025