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Holiday Inn México Santa Fe by IHG

3.5 star property

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Photo gallery for Holiday Inn México Santa Fe by IHG

Reception area with a marble reception desk, flat-screen TVs, and a herringbone ceiling.
Stylish residential complex with a central communal area surrounded by lush greenery and manicured hedges.
Stunning hotel building with a geometric design and lush green surroundings.
Surrounded by lush greenery and vibrant flowers, this urban area offers a peaceful atmosphere.
Relax in a cozy space with a large bed, flat-screen TV, and comfortable seating area.

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Expo Santa Fe Mexico
    ‪3 min walk‬
  • Parque La Mexicana
    ‪10 min walk‬
  • Santa Fe Center Mall
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Experience the hotel's sleek, curved design with expansive windows and balconies.

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The price is €68
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includes taxes & fees
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About this property

Holiday Inn México Santa Fe by IHG

Hotel with a restaurant, near Santa Fe Center Mall
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Holiday Inn México Santa Fe by IHG, you're just a quick walk from Samara Shops. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at L Etoile
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Santa Fe Center Mall and 6 minutes from Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3892 square feet (362 square meters) and includes conference space. The business-friendly Holiday Inn México Santa Fe by IHG also features a fitness center, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 11:00 AM.
L Etoile - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 325 reviews
Rating 8 - Good. 98 out of 325 reviews
Rating 6 - Okay. 26 out of 325 reviews
Rating 4 - Poor. 19 out of 325 reviews
Rating 2 - Terrible. 11 out of 325 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JEZREEL, Goodyear

Travelled with group
Great place. Quiet and safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

paola

Travelled with family, Business traveller
Liked: Property conditions & facilities
Excellent hotel. The restaurant staff was super friendly and we loved the food!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nallely

Stayed 3 nights in Dec 2024

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Stayed 3 nights in Nov 2024

4/10 Poor

Miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Deja mucho que desear la limpieza
Stayed 1 night in Nov 2024

8/10 Good

ROGELIO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024

4/10 Poor

Juan Sebastian

Business traveller
Disliked: Cleanliness
La habitación carecía de condiciones de aseo general, las cortinas y blackouts se encontraban deteriorados y caídos. La acumulación de polvo era excesiva, al en vender el aire acondicionado el polvo se levantaba por la habitación. Las sabanas el primer día tenían manchas. El piso de la ducha tiene principios de hongos. Lamentable el aseo de la habitación, no parecía una cadena de hoteles respetable sino por el contrario una habitación de motel de carretera
Stayed 4 nights in Sep 2024

8/10 Good

JULIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena relación costo vs beneficio
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023

10/10 Excellent

GIAN LUCA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business stay. Close to a couple of malls. Quite a few restaurants within walking distance.
Stayed 4 nights in Feb 2022

6/10 Okay

Laura Paola

Travelled with family
Disliked: Amenities, property conditions & facilities
They need to make more maintenance.
Stayed 4 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2021

10/10 Excellent

Joe, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Santa Fe Mall, many surrounding restaurants, shops, Uber friendly, friendly staff, courteous, clean, large room.
Stayed 3 nights in Oct 2021

8/10 Good

Vladimiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for business in Santa Fe

Good location, price-performance
Stayed 1 night in Oct 2021

10/10 Excellent

RENE, ROMA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locarion and very Nice área
Stayed 2 nights in Sep 2021

6/10 Okay

Salud

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The area its really safe and nice
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities
Este hotel no sigue las reglas de seguridad permitiendo reuniones de bastantes personas en las habitaciones lo cual es demasiado desagradable no poder dormir y descansar escuchar gritos y disturbios toda la noche y el hotel no hace nada seguridad pésima no toman cartas en el asunto y no es justo y que las personas buscan descansar y simplemente es imposible .
Stayed 11 nights in Apr 2021

8/10 Good

victor m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is located in a beautiful part of the city. There is a Starbucks right next door and tons of food options nearby. Additionally, shopping is just an Uber ride away and the hotel is incredibly clean. The only problem I encountered was when my AC went out. I stayed here for 8 days and on day 2, my AC stopped working. Upon calling the front desk, the informed me it was being worked on. Long story short, it was never repaired. I was brought a mini AC and I made the most of it.
Stayed 8 nights in Feb 2021

2/10 Terrible

Antonio

Stayed 6 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room was spacious and clean, what i didnt like was the kitchen when i called for room service the person that answer my phone call did everything for not taking my order, made go outside to try somewhere to eat, everywhere was full in the end i returned to the hotel and demand my order someelse take it and have delivery it. its unpleseant that some people dont want to help you.
Stayed 1 night in Mar 2020