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Holiday Inn & Suites Mexico Zona Reforma by IHG

4.0 star property

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Photo gallery for Holiday Inn & Suites Mexico Zona Reforma by IHG

Bar (on property)
Suite, 1 King Bed
Suite, 2 Queen Beds
Rooftop terrace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Londres No 15 Col Juarez, Mexico City, 06600
  • Place, Museo de Cera
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Reforma 222
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Galeria Plaza Reforma
Reforma
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 3,382 reviews
The price is €151
includes taxes & fees
1 May - 2 May
Galeria Plaza Reforma

About this property

Holiday Inn & Suites Mexico Zona Reforma by IHG

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center.
Holiday Inn & Suites Mexico Zona Reforma by IHG offers 50 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Holiday Inn & Suites Mexico Zona Reforma by IHG, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Museo de Cera and 6 minutes by foot from Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 795 square feet (74 square meters) and includes conference space. A fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Mexico Zona Reforma by IHG. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Holiday Inn & Suites Mexico Zona Reforma by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (MXN 160 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: MXN 270 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 795 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 170 for children
  • Valet parking fee: MXN 160 per night
  • Rollaway bed fee: MXN 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Holiday Inn & Suites Mexico Zona Reforma by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 390 reviews
Rating 8 - Good. 106 out of 390 reviews
Rating 6 - Okay. 30 out of 390 reviews
Rating 4 - Poor. 7 out of 390 reviews
Rating 2 - Terrible. 11 out of 390 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles, Garland

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was professional, courteous and responsive to every need. Juan Carlos, bellboy extraordinaire, was amazing. Juan Carlos met us outside and greeted us upon arrival. Very courteous, professional and informative. Breakfast buffet was excellent. Thank you Daniel for making the buffet look like the pictures on internet. Thank you Magaly for everything. You made our stay wonderful. Thank Laura for breakfast.
Stayed 4 nights in Dec 2025

2/10 Terrible

Javier

Liked: Cleanliness, staff & service, amenities
I left my Bose headphones there and they claim I did not. 350.00 headphones.
Stayed 7 nights in Oct 2025

10/10 Excellent

Godfried

Stayed 2 nights in Oct 2025

10/10 Excellent

Mario Luís

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, quiet, waitress, price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cordon S

Stayed 7 nights in Sep 2025

8/10 Good

Emma P

Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo, Lehigh Acres

Liked: Cleanliness, amenities, property conditions & facilities
Good location,good conditions,opportunity to eat in ,staff are awesome,good location
Stayed 6 nights in Jun 2025

8/10 Good

JOSE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff very friendly and helpful. Great location. I would go back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alfredo, Chula Vista

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy walk to great food and shopping. Spacious room
Stayed 4 nights in Dec 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2024

10/10 Excellent

Alfredo, Chula Vista

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Staff have made this stay amazing. The hospitality and cleanliness is remarkable. It has rained heavily here the last two days and we experienced a leak in our room when we called to notify the staff a maintenance person was immediately dispatched to assess the issue. As a result of the assessment we were immediately assigned another, much nicer, room. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salvador

Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024

6/10 Okay

luis, ciudad juarez

Travelled with family
Liked: Cleanliness
lift wasnt working,, they gave us 5th floor !!!!
Stayed 2 nights in Aug 2023

4/10 Poor

laura

Business traveller
Liked: Cleanliness, room comfort

elevators not working!

We stayed for 3 days and we’re given the 5th floor. The elevators did not work. I think we should’ve been told to be given the choice to pick another hotel. I have bad knees so it was not a good experience
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023

2/10 Terrible

Dan

Disliked: Amenities, property conditions & facilities
Building is old. Rooms are too dark with windows facing inside corridors. You can not see the street or even the sky,I felt I was in jailhouse cell. Location is bad, lots of homeless people, difficult to find and far from the center. Will never go there again
Stayed 2 nights in Feb 2023