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Hotel Alexander

5.0 star property
VIP Access

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Photo gallery for Hotel Alexander

Suite, City View | View from room
Exterior
70-inch Smart TV with digital channels, Netflix, iPod dock
Restaurant
Master Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
24 Pedregal, Mexico City, 11040
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪14 min walk‬
  • Place, Antara Polanco
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Alexander Suite

Alexander Suite

Alexander Suite

  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

Suite, City View | View from room

Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | View from room

Master Suite

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | View from room

Ambassador Suite

  • 123 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View

Suite, Park View | View from room

Suite, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Alexander

Luxury hotel with a full-service spa and a health club
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms. Change of towels is available on request.
Hotel Alexander offers 26 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 70-inch Smart televisions come with premium digital channels and Netflix. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Alexander Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at Hotel Alexander, you're just a quick walk from Paseo de la Reforma. Features include a full-service spa, a restaurant, and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with deep-tissue massages at Alexander Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Paseo de la Reforma and 9 minutes from Palacio de Bellas Artes
  • Airport shuttle service available for a fee
Hotel Alexander offers its guests a full-service spa and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

The luxury Hotel Alexander also features spa services, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hotel Alexander has a restaurant on site.
Late night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 600 to 3,000 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 250; reservation required
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (120 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alexander

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 600 to 3000 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal: USD 250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Hotel Alexander offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alexander Hotel
Hotel Alexander Mexico City
Hotel Alexander Hotel Mexico City

Reviews

Hotel Alexander Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 57 out of 64 reviews
Rating 8 - Good. 3 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

Reviews

10/10 Excellent

Juan, Mexico City

Stayed 1 night in Jul 2025

10/10 Excellent

Josué

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique property. Ourstanding service, and rooms beyond comparison in Mexico
Stayed 3 nights in May 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, the best hotel in Mexico the rooms are out of time restaurants nearby beautiful part to walk around definitely recommend it
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Luis

Stayed 1 night in May 2025

10/10 Excellent

Mayte

Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in May 2025

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great rooms and service!
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement, excellent service, très propre 10/10 Sergio est un excellent serveur.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan, Mexico City

Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively to Mexico City for business (sometimes twice a month) and have stayed at most brand name and boutique hotels in the Polanco, Condesa, and Colonia Roma neighborhoods. Since I travel there so often I like to stay at different places to get to know the city better and to avoid monotony. Of all the places I have stayed at, Alexander Hotel has the nicest and best appointed rooms in the city - the Ritz Carlton being a close second. The hotel also has a great gym, a vey nice lobby/bar area, and is walking distance from multiple restaurants and coffee shops. Another good thing, is that the hotel is new and is not well known, a such the occupation has been low the three times I have stayed there. Staff is great and tries very hard to provide high quality service.
Stayed 5 nights in Aug 2024

6/10 Okay

Diana Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es simplemente excelente hotel.

Excelente hotel, servicio, limpieza comida todoooo!!!
Stayed 1 night in Jul 2025

8/10 Good

Mauricio

Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente propuesta
Stayed 1 night in Jun 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien aunque si el ruido de las habitaciones contiguas se escucha
Stayed 3 nights in Jun 2025

10/10 Excellent

Avi

Stayed 1 night in Jun 2025

10/10 Excellent

Wilfrido

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Property, Hight Quality, High Technology, Prime Location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia en general! Excelente servicio y muy bonitas habitaciones. Volveremos sin duda
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel y está nuevo. Hay un restaurante en el mismo edificio del hotel que se llama Aitana que está espectacular, vale la pena visitarlo.
Stayed 1 night in Jun 2025