Hotel Casa Cuenca

3.0 star property

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Room options

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View

Classic Room, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

In-room safe, individually decorated, individually furnished

Grand Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Cuenca

This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Casa Cuenca offers 10 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
During your stay at Hotel Casa Cuenca, you're just a quick walk from Spain Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry and tour or ticket assistance
  • 12 minutes by foot from Paseo de la Reforma and a 3-minute drive from Angel of Independence Monument
As a guest of Hotel Casa Cuenca, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.
For a fee, guests can enjoy breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Casa CUenca Hotel
Hotel Casa CUenca Mexico City
Hotel Casa CUenca Hotel Mexico City

Hotel Casa Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were very clean and the man who checked us in was so helpful. The location was quiet and convenient to get around.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh made to order breakfast. Very nice food and lovely space.
Stayed 3 nights in Dec 2025

10/10 Excellent

Theo

.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room did not have a lot of circulation and had a musty smell to it. Also it was a bit loud when someone was occupying the room above us.
Stayed 3 nights in Dec 2025

8/10 Good

carlin, los angeles

Liked: Cleanliness, property conditions & facilities
The hotel was furnished beautifully and the staff was very warm. My room was a larger suit on the ground floor. It had almost zero natural light and was very cold, the heating was insufficient so they gave me a space heater which worked. The location and the breakfast were excellent. I wish the room had a deadbolt
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Unfortunately the rooms stay damp after showers because of a lack of fan. Cool nights
Stayed 4 nights in Nov 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Nov 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Stayed 4 nights in Nov 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel with attentive staff. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool boutique hotel in a great area of CDMX
Stayed 7 nights in Aug 2025

10/10 Excellent

Terry, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

10/10 Excellent

redvers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jason

Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer, Wyckoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

2/10 Terrible

Jason

Stayed 5 nights in Jun 2025

6/10 Okay

Drew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Travelled with family
Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Stayed 4 nights in Jun 2025