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Hotel Juarez

2.5 star property

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Photo gallery for Hotel Juarez

Front of property
Family Room
Standard Room
Reception
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(111 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(97 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Juarez

This smoke-free hotel features a front-desk safe and free WiFi in public areas. Change of towels is available on request.
Hotel Juarez offers 39 accommodations with safes and ceiling fans. Flat-screen televisions come with satellite channels. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Hotel Juarez's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas is available.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the clean accommodations and the central location
  • Just a 5-minute walk from Zócalo and 9 minutes by foot from Palacio de Bellas Artes
As a guest of Hotel Juarez, you'll find a front-desk safe and an elevator. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Juarez

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:00 AM - 12:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Juarez Hotel
Hotel Juarez Mexico City
Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1187 out of 1932 reviews
Rating 8 - Good. 518 out of 1932 reviews
Rating 6 - Okay. 153 out of 1932 reviews
Rating 4 - Poor. 40 out of 1932 reviews
Rating 2 - Terrible. 34 out of 1932 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Centrally located
Stayed 3 nights in Dec 2025

8/10 Good

Bertha A

Travelled with family
Liked: Cleanliness, staff & service, amenities
El personal es súper amable, eso hace que los malos detalles del hotel se minimicen. Espero el personal del hotel reciba un sueldo y trato justo. Gracias por su servicio.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dagoberto

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

8/10 Good

Roberto

The pros of this hotel are the great location, plush towels, clean bathroom, and lots of hot water. The cons are the poor wifi, threadbare sheets,
Stayed 1 night in Dec 2025

8/10 Good

Roberto

great location, spacious room
Stayed 1 night in Dec 2025

6/10 Okay

Herlinda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There were many shops and restaurants nearby, no transportation close by, staff was not attentive more like a bit rude
Stayed 4 nights in Nov 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 2nd stay at Hotel Juarez. I find it to be an amazing value for it's location (Centro HIstorico). It's older but kept very clean. Very secure. My only complaint is that the pillows are too tall (I know, crazy.).
Stayed 4 nights in Nov 2025

8/10 Good

Max

Liked: Cleanliness, staff & service
Very clean but small room. Excellent hot water and pressure. Friendly and attentive staff. Good value in excellent location
Stayed 2 nights in Nov 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff awesome, room not too nice but clean more lighting needed and ventilation with AC
Stayed 4 nights in Nov 2025

8/10 Good

Alejandra, Mejicanos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Taking into consideration its central location and bargain price, Hotel Juarez is excellent value. My room was clean and spacious, with a comfortable bed and abundant hot water for the shower. The staff are friendly and the hotel secure. One caveat: during the weekend the nearby disco plays loud music late, so be warned!
Stayed 5 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Lovely staff
Stayed 21 nights in Oct 2025

10/10 Excellent

Steven, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing find in a very central location of Mexico City. Room sizes are generous, very clean, and good water pressure with warm and cold water. The staff are very friendly at reception. Many restaurants are nearby and the Zocalo is incredibly close. It’s not luxurious, but represents very good value.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025

8/10 Good

Isabelita

Travelled with family
Disliked: Amenities
Location is nice even its inside an alley with an eatery in front of the hotel. Bathroom clogs. But i want to commend Vladimir and Abram. Both are too helpful and courteous. The street was closes by the police because of the upcoming protest. No cars can go through. Vladimir and Abram helped us to go to where our uber is. They exert all efforts to help us. HANDS UP TO VLADIMIR AND ABRAM. Job well done. Thank you to both of you.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Es limpio confortable y los trabajadores muy amables. Y está muy céntrico
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanna

Stayed 1 night in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Staff was very nice Room clean. Nice area close to Zócalo
Stayed 6 nights in Oct 2025

10/10 Excellent

Randall

Stayed 1 night in Oct 2025

8/10 Good

Asuncion

Liked: Cleanliness, property conditions & facilities
I was given ground floor and it was noisy. On the first night, there was people talking loud who woke me up. No more ground floor for me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesús Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved my stay at this wonderful hotel. The service was excellent. The receptionists were very friendly, as was the gentleman on the desk, The Lady who cleaned the place, she is a good worker. The best opinions I've ever had will always be for this hotel, And every time I return to Mexico City, I will always arrive at the Hotel Juarez.
Stayed 9 nights in Oct 2025

6/10 Okay

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean room with very friendly and helpful staff! Literally steps away from the Zócalo, can be a bit noisy at night especially on the weekends. Would stay again!
Stayed 4 nights in Oct 2025