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Hotel Royal Reforma

4.0 star property

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Photo gallery for Hotel Royal Reforma

Aerial view
Reception
Interior entrance
Interior entrance
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Amberes No 78, Mexico City, CDMX, 06600
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(33 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is €80
includes taxes & fees
23 Apr - 24 Apr
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About this property

Hotel Royal Reforma

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a poolside bar, and self parking.
Hotel Royal Reforma offers 162 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Royal Reforma's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Primavera, a family restaurant that serves Mexican cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
Hotel Royal Reforma offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Royal Reforma. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM.
Primavera - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Terrace Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 150 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; MXN 260 for adults and MXN 240 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Primavera
  • Terrace Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Lift
  • Well-lit path to entrance

More

  • 18 floors
  • Banquet hall
  • Built in 1982
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Royal Reforma

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 260 for adults and MXN 240 for children
  • Covered self parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Royal Hotel Zona Rosa
Hotel Royal Reforma Mexico City
Best Western Zona Rosa
Royal Best Western Zona Rosa
Royal Zona Rosa
Royal Zona Rosa Best Western
BEST WESTERN Royal Zona Rosa Mexico City
Royal Reforma Mexico City
El Hotel Royal Zona Rosa Mexico City
Royal Reforma
Hotel Royal Reforma Hotel
Hotel Royal Reforma Mexico City
Hotel Royal Reforma Hotel Mexico City

Hotel Royal Reforma Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Muy buen hotel!
Stayed 5 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 4 nights in Dec 2025

6/10 Okay

Cesar

Stayed 6 nights in Dec 2025

6/10 Okay

Nikhil

Liked: Cleanliness
Stayed 7 nights in Dec 2025

4/10 Poor

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The AC does not work. Each floor level is connected to an AC unit which control the overall temperature of the whole level as a whole. A person cannot control the temperature of the room. It’s super hot, 25 Celsius
Stayed 4 nights in Dec 2025

2/10 Terrible

Paul

Stayed 4 nights in Dec 2025

8/10 Good

Luiz

Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 3 nights in Dec 2025

10/10 Excellent

Nubia, Chicago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the fast check-in especially on late night arrivals. We were tired and wanted to rest and it was the best to walk in and to the room. We were walking distance to anything we needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

6/10 Okay

William

Clean rooms. Quiet. Better lighting needed in room. Not much interaction with staff at front desk. They answered questions but not much hospitality awareness.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yobani

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Berenice

Clean rooms, excellent shower water pressure, and in a perfect location
Stayed 2 nights in Dec 2025

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I will never stay there again dirty. cold front desk had no idea how to treat guest.plumbing was awful you couldn’t shut the water. Tv every time you wanted to use it someone would have to come it’s a great location. They were working on other units it was construction site for guest
Stayed 6 nights in Dec 2025

10/10 Excellent

Saygin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel is old, it was very clean and we had no issues. Staff were always helpful.
Stayed 2 nights in Dec 2025

2/10 Terrible

Orlando

Travelled with family
Disliked: Staff & service, amenities
Es el peor hotel que he visitado en alguna ciudad, jamás se hospeden ahí si quieren descansar, las ventanas lejos de tener insolación de ruido, tienen una rejilla de piso a techo en las ventanas y escuchas muchisisismo ruido todo el tiempo, mariguanos gritando, motores, motos, gente hablando, patrullas, claxons, sin decir que los empleados súper descorteses, la peor experiencia y llevo 20 años usando hoteles para hospedarme, ha sido el peor
Stayed 1 night in Oct 2025

10/10 Excellent

Esperanza

Stayed 1 night in Oct 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general, limpio y bien ubicado

El check in estuvo bien rápido, el desayuno muy genérico, afuera hay opciones mejores, el gym y el estacionamiento no los use, a la terraza fuimos todos los días, esta solo la persona que atiende el bar, las sombrillas siempre cerradas como si no quisieran que estuvieran las personas mucho rato, la alberca muy chica, más bien parece Jacussi, debido a la zona donde se encuentra el hotel Zona Rosa hay dias de mucho ruido en la calle, afuera de la Habitacion simpre hay mangueras tiradas de la aspiradora
Stayed 4 nights in Sep 2025

10/10 Excellent

Jay

Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service and nice place very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

HONGJING, Edmonds

Travelled with family
The hotel is old, and although the floors have been renovated, the bathroom leaks. There is no refrigerator or air conditioning. The surrounding neighborhood is convenient for transportation and shopping. Suitable for a short one-night stay, but not recommended overall.
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was amazing. Check in was a breeze. A/C was amazing. 2 elevators but didn’t wait long for either. Centrally located, restaurants bars everywhere. Room was cleaned daily. Water was hot. Water pressure was good.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sho

Stayed 4 nights in Jun 2025

4/10 Poor

Anagha

Disliked: Property conditions & facilities
The faucets in the bathroom were terribly leaking and sub par. Old air-conditioning system - smelly. Only one elevator was functioning and we always had to wait 15+ minutes due to overcrowding in the elevator.
Stayed 2 nights in May 2025