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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property

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Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Daily buffet breakfast for a fee
Meeting facility
Property entrance
City view from property
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100
  • Place, Poliforum Siqueiros
    ‪2 min walk‬
  • Place, World Trade Center Mexico City
    ‪7 min walk‬
  • Place, Pepsi Center
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Down duvets, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, City View

Down duvets, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds

Daily buffet breakfast for a fee

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Down duvets, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Exterior

Junior Suite

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

Down duvets, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

Down duvets, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite (Regency)

Exterior

Suite (Regency)

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Regency Mexico City Insurgentes - WTC

This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Hyatt Regency Mexico City Insurgentes - WTC offers 201 shared accommodations with air conditioning, minibars, and safes. Pillowtop beds feature down comforters. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Mexico City Insurgentes - WTC. During your stay, you're just a quick walk from World Trade Center Mexico City. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Poliforum Siqueiros and 7 minutes by foot from World Trade Center Mexico City
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4625 square feet (430 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Regency Mexico City Insurgentes - WTC. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.
Hyatt Regency Mexico City Insurgentes - WTC has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (4,625 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 600 per person (roundtrip)
  • Airport shuttle fee per child: USD 600 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Hyatt Regency Mexico City Insurgentes - WTC offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 492 reviews
Rating 8 - Good. 68 out of 492 reviews
Rating 6 - Okay. 27 out of 492 reviews
Rating 4 - Poor. 20 out of 492 reviews
Rating 2 - Terrible. 21 out of 492 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LEONARDO

Liked: Cleanliness, staff & service, amenities
Good location, clean, room size
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything 10/10 location, friendly and kind staff members 😊
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness
Clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was beautiful and clean. The service from the staff was excellent. The thing I didn’t like was the pool is not for guests of the hotel it’s for residents only and the air conditioning in my room was broken.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Harriet Mariel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Great hotel super clean and great customer service
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Francisco Javier Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Enjoyed my stay. The staff, room, overall ambiance was great.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location , Leonard was the best in the restaurant , but no pool only residents have access to it. For that reason I won’t stay there again. If you have no interest in pool then it’s perfect.
Really enjoyed this part of our trip
Orange juice / coffee
Pozole was delicious
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was wonderful and attentive. We had a great time with amazing service from everyone. Would 10/10 recommend this location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location near the WTC. My room was very nice, spacy and had what I need. Breakfast was perfect for non-mexicans, omelette, eggs, fresh fruits and all kind of other warm dishes. Service was also excellent!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ma susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente atencion,
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mauro

Liked: Cleanliness, staff & service
Disliked: Amenities
People was nice, the first room assigned to me did not have a bathroom door (unacceptable). They got me in a different room eventually, but ... IDK, I did have different expectations because of the brand and the price. Novotel next door is way better (same location, better coffee, way cheaper).
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value for money.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I been here 4 times and every time has been better
Stayed 1 night in May 2025
Verified

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always very attentively
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful clean Hotel, rooms a big and very comfortable
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on Insurgentes Avenue. Good restaurants around.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Oct 2024