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InterContinental Presidente Mexico City by IHG

4.0 star property
VIP Access

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Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
5 restaurants, breakfast, lunch, dinner served; French cuisine
5 restaurants, breakfast, lunch, dinner served; French cuisine
Property amenity
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Parque Zoologico de Chapultepec
    ‪5 min walk‬
  • Auditorio Nacional
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (Polanco View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Club lounge access (Polanco View)

9.0 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

View from room

Classic Room, 1 King Bed (Polanco View)

9.2 out of 10
Wonderful
(89 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View)

9.2 out of 10
Wonderful
(104 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Park View (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Club lounge access, Park View (Chapultepec Park View)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Executive Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds (Executive Floor)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Chapultepec Park View)

9.4 out of 10
Exceptional
(41 reviews)
  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

InterContinental Presidente Mexico City by IHG

Eco-certified hotel with 5 restaurants and a full-service spa
This smoke-free hotel features 5 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hela Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at InterContinental Presidente Mexico City by IHG. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 5 restaurants, and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at Au Pied de Cochon, a bistro that serves French cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to hot stone massages, detox wraps, or body wraps at Hela Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
InterContinental Presidente Mexico City by IHG offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified InterContinental Presidente Mexico City by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Café Urbano - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
The Palm - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Chapulin - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfredo di Roma
  • Au Pied de Cochon
  • Café Urbano
  • Chapulin
  • The Palm

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 13 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 1 building
  • 42 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Presidente Mexico City by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1472 out of 1853 reviews
Rating 8 - Good. 218 out of 1853 reviews
Rating 6 - Okay. 74 out of 1853 reviews
Rating 4 - Poor. 33 out of 1853 reviews
Rating 2 - Terrible. 56 out of 1853 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with friends. Service was great. Breakfast was excellent. Comfortable beds. Shower was really great. Felt really safe in the neighborhood. Overall really great stay.
Stayed 4 nights in May 2025

10/10 Excellent

Gilda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel good service good food
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien conservado y cómodo. El Area es la mejor para caminar y pasear por su seguridad.
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, everyone was super attentive and helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria Salome

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying in the Presidente Chapultepec for many years and it has never disappointed us. Definitely the best choice in Mexico City.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abel Bryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Emiliano, Chicago

Stayed 5 nights in Apr 2025

10/10 Excellent

Ricardo, Scottsdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the best restaurants in house great options Alfredo di Roma for Italian, Chapulin for Mexican, the Palm for steakhouse, au pie de Couchon for French and some more
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Staff very friendly and attentive. Room was very nice and comfortable. Food was good too
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Beth

Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property. The staff were incredibly helpful and friendly. The area is in the most beautiful and safe part of Mexico City. My only complaint about this hotel was that despite the high nightly price, they still try to get you to “upgrade” your room and pay a even higher nightly fee to get a room with a view, breakfast, and access to their rooftop lounge that is not available to all guests without this upgrade or an access fee. Overall great experience though
Stayed 6 nights in Apr 2025

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, room comfort

Great choice

Great location Lots of restaurants and bars in the hotel Good bedding Good showers The only major issue is that the sink is out of the shower and there is no noise insulation between the room and the shower/ sink/ bathroom
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Great for family with kids. Pay the extra to get access to the executive club level for great breakfasts and happy hours.
Stayed 4 nights in Apr 2025

8/10 Good

William, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need some maintenance.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Henry

Stayed 1 night in Apr 2025

6/10 Okay

Christopher, Dulles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had a great stay here….right up to check out. That is where it took a negative turn. The cleaning staff accidentally took a white T-shirt of my wife’s from the bathroom on the second day of our stay. We called down and they assured us they would track it down. We asked a day later and they said they would keep looking. Fast forward to check out. We figured they would rectify the situation. Not even close. They acted like it was they first they heard of it. Basically, we got a shrug of the shoulders and an “oh well” from the staff. Like it was our fault. The other thing was the final bill. Our reservation was two rooms, both with breakfast for two ( my wife, my two daughters and myself). I even confirmed this when checking in as I had seen some reviews that highlighted this problem. The woman at check in confirmed breakfast for four. When we check out, we were billed for two breakfasts/day after being told (in spite of the clear wording of our Expedia reservation) that only one room includes breakfast. Was it expensive? Not really. But do they really need to nickel and dime after you spend a decent amount of money on your stay? I don’t think so. Everything was great about this place and I’d give it five stars otherwise. It’s like a great meal that came with a terrible desert. You just can’t forget that last course and it leaves a bad taste in your mouth. Oh, and they tried to bill us for some minibar item and I NEVER touch the minibar. Gotta buy a new shirt too!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Raquel

Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Octavio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are great
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Top quality in the best premium location
Stayed 3 nights in Apr 2025

10/10 Excellent

ALI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet hotel with helpful staff.
Stayed 3 nights in Apr 2025

8/10 Good

Frank, QUITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a classic one
Stayed 1 night in Apr 2025