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Isabella Boutique Stays by Viadora

2.0 star property

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Photo gallery for Isabella Boutique Stays by Viadora

Exclusive Apartment | Living area
Reception
Business Apartment | Living area
Exclusive Apartment
Exclusive Apartment | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • 24/7 front desk
  • Business services

Explore the area

View in a map
540 C. Hesiodo Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Spanish Consulate General
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Apartment, Balcony

Deluxe Apartment, Balcony | Private kitchen

Deluxe Apartment, Balcony

  • 34 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Business Apartment

Business Apartment | Private kitchen

Business Apartment

  • 92 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Apartment

Private kitchen

Design Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Private kitchen

Executive Apartment

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 144 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Isabella Boutique Stays by Viadora

Apartment with a fitness center, 3-minute walk to Avenida Presidente Masaryk
A fitness center, self parking, and a business center are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include a 24-hour front desk. Each apartment offers free WiFi, a Smart TV with cable channels, and a safe.
Isabella Boutique Stays by Viadora offers 11 accommodations with safes and irons/ironing boards. 30-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Recreational amenities at the apartment include a fitness center.
During your stay at Isabella Boutique Stays by Viadora, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas, a gym, and a business center are available. This budget apartment building has 11 apartments. Each apartment includes amenities such as free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, a safe, and an ironing board
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a business center
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Avenida Presidente Masaryk and a 3-minute drive from Paseo de la Reforma
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business center. For a fee, parking is available.

This Mexico City apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per day)
  • Limited on-site self parking

Bedrooms

  • Bedsheets provided

Entertainment

  • 30-inch Smart TV with cable channels

Work spaces

  • Business centre

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 kg per pet
  • Fee: USD 25 per pet per stay
  • Pets allowed in specific rooms
  • Deposit: USD 25 per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Safe

Location highlights

  • In a business district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 350 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Isabella Stays By Viadora
Isabella Boutique Stays by Viadora Apartment
Isabella Boutique Stays by Viadora Mexico City
Isabella Boutique Stays by Viadora Apartment Mexico City

Isabella Boutique Stays by Viadora Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

10/10

Cleanliness

9.2/10

Amenities

10/10

Property conditions & facilities

Reviews

2/10 Terrible

Jasmine

Travelled with group
Liked: Cleanliness, room comfort
I booked the executive suite for my bridesmaids and I to get ready. It has a beautiful four seater dining room table and an outdoor terrace that can easily hold 10 people. I was surpr
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Very clean, and safe. Staff very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Isabella by Viadora. We rented the "Exclusive Apartment" (3 bedroom, 3 bath) for two weeks over the summer and had a wonderful experience from start to finish. The apartment was even better than advertised (which almost never happens!) and we were so happy with our decision to rent there. We've stayed in Polanco previously at a major hotel, and it was so nice to have a boutique experience with all of the major amenities of a hotel. The location in central Polanco is excellent and there is no need to have a vehicle if you're staying within the Polanco/Miguel Hidalgo area. (Otherwise Uber and other rideshare services are readily available.) There are many great restaurants and cafes within walking distance, and the front desk was always ready with recommendations if you were unsure of where to go. The apartment was incredibly well-appointed from the linens, cookware, to the L'Occitane toiletries, and they even included laundry pods and dishwashing tablets if you decided to use either. The terrace was a beautiful place to spend time while in the apartment. Also, the central A/C worked great! The true gem of the Isabella is the staff, who were always so helpful with recommendations and friendly when you entered or left the building. We felt incredibly safe throughout our stay. We are already talking about staying at the Isabella again in our next trip to Mexico City and I would not hesitate to recommend it to anyone. We loved it!
Stayed 13 nights in Jul 2025

10/10 Excellent

Naieema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and stands
Stayed 3 nights in Jun 2025

10/10 Excellent

UC Property Services

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin, Bakersfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous new property with the nicest staff. The rooms are spacious, designed well, and immaculate. The street is quiet, but walking distance of many stores and restaurants. Our only minor complaint is the beds are a little too firm. We plan to stay here on our future trips to Mexico City.
Stayed 6 nights in May 2025

10/10 Excellent

Cristy

Liked: Cleanliness, property conditions & facilities
Just lovely!
Stayed 4 nights in Apr 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness
el hotel esta muy bien ubicado, y las instalaciones son excelentes
Stayed 1 night in Oct 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

GERMAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar y servicio
Stayed 6 nights in Jul 2025

10/10 Excellent

Luis Enrique

Business traveller
Liked: Cleanliness, room comfort
Second time I reserve there and I'm still in-love with it: nice, elegant, luxurious, nice staff, basic but neat amenities and foremost, in the heart of Polanco. Extremely recommended!
Stayed 7 nights in Jun 2025

10/10 Excellent

Luis Enrique

Business traveller
Liked: Cleanliness, room comfort

Staying here every time I’m in Mexico City

Excellent option to get away from the noise of Polanco. Very calm, luxurious and beautifully decorated. The apartments are spacious and the staff is incredible nice! Walkable distance to all the hot spots in Polanco. Plus for the equipped gym and complimentary snacks in the morning.
Stayed 7 nights in May 2025

10/10 Excellent

karen denisse

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy centrico
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno, Zapopan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar y ubicado
Stayed 2 nights in Apr 2025

10/10 Excellent

jaime

Liked: Cleanliness, room comfort

Excelente !!!!

Escondido, pero entrando fue una maravilla.
Stayed 1 night in Feb 2025