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Aparthotel

ULIV Polanco

3.5 star property

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Photo gallery for ULIV Polanco

Reception
Mexican Style Apartment with Balcony
Exterior
Apartment with Panoramic Balcony | Living room
Apartment with Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included

Explore the area

View in a map
362 Edgar Allan Poe Polanco III Sección, Mexico City, CDMX, 11540
  • Place, Antara Polanco
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Room

2 bedrooms, down duvets, individually decorated, individually furnished

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

2 bedrooms, down duvets, individually decorated, individually furnished

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

2 bedrooms, down duvets, individually decorated, individually furnished

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment with Balcony

Apartment with Balcony | Living area

Apartment with Balcony

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment with Panoramic Balcony

Apartment with Panoramic Balcony | Living area

Apartment with Panoramic Balcony

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment | Living area

Deluxe Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mexican Style Apartment with Balcony

Mexican Style Apartment with Balcony | Living room

Mexican Style Apartment with Balcony

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment with Balcony

Apartment with Balcony

Apartment with Balcony

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Capitalia Palacio Polanco
Polanco
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 60 reviews
The price is €135
includes taxes & fees
14 Jun - 15 Jun
Capitalia Palacio Polanco

About this property

ULIV Polanco

Along with an indoor pool, this aparthotel has a fitness center and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business center, and gas grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like 2 bathrooms and a washer/dryer, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
ULIV Polanco offers 21 accommodations with washers/dryers and complimentary bottled water. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at ULIV Polanco. During your stay, you're just a quick walk from Antara Polanco. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This comfortable aparthotel has 21 apartments on 18 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and 2 bathrooms
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, an elevator, and a rooftop deck
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Antara Polanco and 7 minutes by foot from Avenida Presidente Masaryk
  • Cats and dogs welcome for a fee
ULIV Polanco offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, spa services, and barbecue grills are also featured at ULIV Polanco. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Indoor pool
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Down comforter

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Gas grill
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundromat nearby
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 18 floors
  • 21 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: MXN 800 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number MIK191216BX2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Uliv Polanco Aparthotel
Uliv Apartments Polanco
Uliv Polanco Mexico City
New lovely apt in Polanco gym pool
Uliv Polanco Aparthotel Mexico City

ULIV Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 143 reviews
Rating 8 - Good. 30 out of 143 reviews
Rating 6 - Okay. 9 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

9.2/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anasilvia

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was friendly, pool was nice for my kiddo. Apartment clean and washer and dryer worked well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy Veronica

Liked: Cleanliness, property conditions & facilities, communication
Very nice staff and lovely rental with everything you need
Stayed 1 night in Aug 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, communication
I only stayed in Polanco one day then I was transferred to another ULIV Property in Roma Norte The location was very nice and they moved me to a different room because there was construction next-door much better
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, apartment was just the right size, included laundry.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Galia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean aparrnent. Very polite and helpful staff, especially Teresa
Stayed 2 nights in Nov 2025
Verified

8/10 Good

fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location but poor entry to the building for large luggage
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, communication
We had a wonderful stay at this ULIV. The staff was incredibly friendly and welcoming, and they truly made us feel taken care of from the moment we arrived. Everyone was always willing to help with anything we needed, and the service was outstanding throughout our stay. The location is unbeatable — perfect for getting around and enjoying everything the area has to offer. Everything about our experience was excellent, and we honestly couldn’t have asked for more. We would absolutely stay here again and highly recommend this ULIV.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very conveniently located, great views of the city from the balcony on the 14th floor
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

Bridgette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would stay here again. It was spacious, clean, and comfortable. There is a large shopping mall and many restaurants nearby.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Itzhak

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Good spot but minimum this building was build for minimal rental
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is beautiful with great views. Amenities offered are a gym and swimming pool. Lots of dining options nearby.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

jenny

Liked: Cleanliness, amenities, property conditions & facilities
The property manager Christopher was really great to work with. He spoke English and was very responsive to all our questions and needs. The location was very walkable many shops and restaurants.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Edgar Uziel

Liked: Cleanliness, property conditions & facilities, communication
Great location and nice apartment. Would definitely come back
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed my stay a lot. Everything went smoothly.
Stayed 1 night in May 2023
Verified

10/10 Excellent

JUNFENG

Liked: Cleanliness, room comfort, communication

Wonderful place to stay with,great services

It’s a great location, close to supermarket. Very good service!!! Would like to stay again! Thanks for the helpful management team.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, property conditions & facilities, communication
Christopher could not have been more helpful. He was a pleasure to deal with. The property is in a great location.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
The place was very clean, the location is perfect, it’s completely secure and safe. It’s the first time we go to Mexico City and Kristopher was in charge that the place was excellent and we without a doubt will come back. Normally there’s a bit of traffic noises but it didn’t bother us at all and in any major city this sound is normal. I think it has one of the best views of the buildings ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Very enjoyable

In town for business, 2 women. The area, while a bit busy on one street, it is nicely located close to stores, groceries, restaurants and pharmacy. We felt safe all around. The property manager was super friendly and helpful. Trustworthy. I usually stay at traditional hotels, but ULIV was a nice surprise. The gym was well equipped, the pool looked really nice (although I didnt use it). The terrace was really nice and worth a visit to enjoy the view and breeze.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Sergio

Liked: Amenities, property conditions & facilities, communication
Second Room was not as clean as the main. Bed was also in bad shape in the secondary room
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

israel

Liked: Cleanliness, property conditions & facilities
The location is superb, 15 min walking distance to everything you need or want. The amenities are as you’d expect of such building however if feels as if you were always bothering the staff (who are part of the building not the company hosting you). The apartment has good taste but is veryvery small, some doors don’t even open entirely. The lack of interest in providing the basic needs such as one toilet paper for two bathrooms, one trash bag for a 9 night stay, no cooking tools. The last day the cleaning service enter our apt at 9:50 scaring my daughters saying they were sent by the security staff to scort us out was just another example of the lack of interest for them to not even make you feel welcome but just to leave you be.
Stayed 9 nights in Jun 2025
Verified

4/10 Poor

Fernando

Liked: Cleanliness, communication
Terrible place 1) Very, very noisy. Street noise all day and all night. One window broken not closing making noise worse. 2 ) Horrendous lighting, every single lightbulb hurts your eyes and gives you headaches. 3 ) Pillows are atrocious the worst. Impossible to sleep.,
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Archena

Liked: Cleanliness, amenities, property conditions & facilities, communication
On expedia website- it indicates that there is limited housekeeping, but that is misleading. You get 1 clean for every 7 days that you stay there. Since we only had a 6 night stay- we did not get any housekeeping. Also, the water heater did not work for a couple of days. But they did come and fix it once we reported it.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

Ryoichi

Water heater is faulty no hot water No air conditioning Sliding doors and windows do not lock Staff not friendly Apartment smells moldy
Stayed 9 nights in Jun 2024
Verified

6/10 Okay

ANDREJS

Liked: Cleanliness, amenities
We’ve stayed with ULIV Properties every time we visit Mexico City, and generally, our experiences have been positive. However, this stay was less than ideal. We chose this particular location due to its proximity to the embassy. Upon arrival, the security staff didn’t recognize us, and our name was not on the list, which caused a 30-minute delay before realizing we were ULIV guests and calling someone to assist. When we finally got to our room, it was on the first floor and didn’t have the windows as shown in the pictures, which felt misleading. We asked to see if another room was available, and although someone said they would check, they disappeared and never followed up. The overall experience was just okay, but definitely not up to the standard of other ULIV properties we’ve stayed in. There were also signs of wear and tear, including mold in the bathroom walls, which was disappointing. ULIV, we know you can do better with this location. Thanks
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Luis Andrés

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is well decorated and equipped. However, water heating was bad. At nights, it was impossible to get warm/hot water, it's like the machine decided to broke specifically after 8pm. During the mornings I had shots of warm/hot water, after a few minutes, goes back to cold. Also I've been asking for more than 2 weeks for my invoice and they don't reply email, only whatsapp and the community management is not responsible of such area so there is no response from them. Overall it's an ok choice of rental, however all good experience during the stay was forgotten once the terrible after sales service of invoicing. Watch out, they don't share accountability.