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Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Exterior
Executive Suite, 1 King Bed with Sofa bed
Breakfast, lunch, dinner served; Mexican cuisine
Terrace/patio
Deluxe Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Place, National Palace
    ‪12 min walk‬
  • Place, Zócalo
    ‪14 min walk‬
  • Place, Palacio de Bellas Artes
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.6 out of 10
Good
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Novotel México City Centro Histórico

Hotel with a restaurant, near National Palace
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a banquet hall. Change of towels is available on request.
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Novotel México City Centro Histórico's great location gets high marks from our customers. During your stay, you'll be within walking distance of National Palace. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Delia Bistró, a bistro that serves Mexican cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of National Palace and Zócalo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Novotel México City Centro Histórico also features a 24-hour fitness center, dry cleaning/laundry services, and an elevator.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Delia Bistró - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Gravel flooring in public areas
  • Lift (89 centimetre wide door)
  • Roll-in shower (150 centimetre wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 29 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 423 reviews
Rating 8 - Good. 83 out of 423 reviews
Rating 6 - Okay. 25 out of 423 reviews
Rating 4 - Poor. 12 out of 423 reviews
Rating 2 - Terrible. 7 out of 423 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sajal

Liked: Cleanliness, property conditions & facilities
Good stay courteous staff
Stayed 1 night in Sep 2025

10/10 Excellent

Heron, Corozal Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
`The most amazing staff hands down!!! If there was anything wrong, I honestly could not tell. Everyone went out of their way to make us feel so welcomed and at home. Super nice, super helpful and just such a wonderful experience. Not a single complain from our end.
Stayed 3 nights in Sep 2025

8/10 Good

Moramay, Cathedral City

Travelled with family
Liked: Cleanliness, staff & service
Nice room, but bathroom walls dirty, gym equipment dirty, no towels
Stayed 3 nights in Aug 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the historic district. Lovely terrace on the second floor
Stayed 2 nights in Aug 2025

10/10 Excellent

Shweta Jai

Stayed 5 nights in Aug 2025

10/10 Excellent

Huong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. Beds are comfortable. Staff was nice, helpful. Check in fast , smoothly for our big group with 13 rooms.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at the Mexico City downtown like in a Colony neighborhood where they're commerce, Catholic Churches, shopping, malls, restaurants, close to the Mexican Presidential government and its financial district. God Bless.
Stayed 8 nights in Aug 2025

10/10 Excellent

vicky Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful , friendly and great customer service
Stayed 6 nights in Aug 2025

6/10 Okay

nathalie

Travelled with group
Disliked: Cleanliness

Bof bof

Hôtel bruyant. Le ménage bof bof . Au restaurant tout est froid . Les serviettes de bain sur 7 jours 5 fois manquantes. Pas ala hauteur des novotel en france .
Stayed 7 nights in Aug 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The French treasure was left behind in an apparently abandoned hotel investigation intelligence agency building located in Vannes, France where probably there's gold, precious stones, monies and jewelry from the Most powerful Royalties in Europe such as British, Dutch, Sweden, Danish, Spanish, German, Italian, Serbian French, etc.
Stayed 6 nights in Aug 2025

6/10 Okay

Artyom

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Josefina Lupita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Hoon

Stayed 3 nights in Aug 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal fue muy amable y atento Aunque solo pasamos una noche en el mismo, regresaríamos a hospedarnos nuevamente sobre todo por la cercanía a diferentes lugares del centro histórico
Stayed 1 night in Aug 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic experience during my stay at the Novotel México City Centro Histórico. From the moment I arrived, the staff went above and beyond to make me feel welcome and well cared for. Special thanks to Nayla, Matiela, and Eric, who consistently provided warm, attentive service and made me feel truly seen as a guest. Lesly Aguado at the reception desk was especially outstanding. She went out of her way to assist with my tour arrangements and even guided me on how to navigate the city when I wanted to explore on my own. Her kindness and dedication made a big difference in my experience. The food at the Delia Bistro was tasty, though I found the options a bit limited. The breakfast buffet is generous and fresh, but note that it’s not included in the room rate unless you specifically request it when booking. Overall, everyone I encountered at the hotel seemed genuinely committed to ensuring guests feel comfortable and welcomed. I would definitely recommend this hotel to anyone visiting Mexico City and hope to return again soon.
Stayed 5 nights in Jul 2025

8/10 Good

Sylvia, Nogales

Stayed 5 nights in Jul 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful and always in a pleasant mood.
Stayed 5 nights in Jul 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super friendly and professional staff. Curtains didn't close 100% of the way allowing too much light into the room. Since one comes to a hotel to sleep, that was a problem. When I unplugged my phone the ENTIRE outlet box and the wires came out of the wall. Very dark room. Needs more lights if one wants. Gym and terrace were nice. Restaurant mediocre at best.
Stayed 1 night in Aug 2025

8/10 Good

LEE IL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Weng Kean

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitel
Stayed 2 nights in Jul 2025

10/10 Excellent

daeyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrew, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, 2 mins from Pinar Suarez Metro. Staff are very good at sorting everything out. Very busy traffic area, noise can be an issue in some rooms facing the road. Rooms at the back are much quieter and very comfortable. Showers are amazing as is the breakfast buffet.
Stayed 6 nights in Jul 2025