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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
VIP Access

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Photo gallery for ONTO Tonalá Mexico City

Interior
Apartment (B) | Living area
Apartment (A)
Front of property
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Place, MUCA Roma
    ‪2 min walk‬
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
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Room options

View all photos for Apartment (A)

Apartment (A)

Apartment (A)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment (B)

Apartment (B) | Living area

Apartment (B)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment (C)

Apartment (C)

Apartment (C)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment (D)

Apartment (D)

Apartment (D)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Grand Suite
ULIV Cibeles
Roma Norte
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,365 reviews
The price is €128
includes taxes & fees
7 Jul - 8 Jul
ULIV Cibeles

About this property

ONTO Tonalá Mexico City

Along with a restaurant, this smoke-free aparthotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and free use of bicycles are onsite. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like free minibar items and an espresso maker. Change of towels is available on request.
ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, cookware/dishes/utensils, and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of the helpful staff at ONTO Tonalá Mexico City. During your stay, you're just a quick walk from Avenida Insurgentes. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 2023, this upscale aparthotel has 44 apartments on 12 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a dining area, and a sitting area
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the coffee shop
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. ONTO Tonalá Mexico City offers its guests a fitness center and complimentary bicycles. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and multilingual staff are also featured at ONTO Tonalá Mexico City.

This 4-star Mexico City aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
TüT - Onsite coffee shop.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 18 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Free cot

Restaurants on site

  • TüT

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children
  • A restaurant
  • Coffee and tea in common areas
  • Dining table
  • Free minibar (limited items)
  • Limited room service

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: USD 27 per accommodation per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 12 floors
  • 44 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2023
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Grey water recycling system
  • Individual decor
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 27 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 18 per day (1640 ft away)
  • Pet fee: USD 27 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
ONTO Tonalá Mexico City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

ONTO Tonalá Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 87 reviews
Rating 8 - Good. 13 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

9.6/10

Cleanliness

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emily

Lovely hotel… great location, really nice room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Darius

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was exceptional!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, amenities, property conditions & facilities, communication
True hidden gem in a great location, loved everything about this hotel, flats, breathtaking views from the rooftop and super friendly staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Pavandeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
10/10 superb! Fantastic rooms, super clean and modern. Great location and amazing views from rooftop. Staff is extremely helpful and accommodating. I would personally like to shoutout Abraham at the front desk who made our stay very comfortable, he was super friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

AYANO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay here again.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

wolter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kahila

Liked: Cleanliness, room comfort, communication
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

mai khoi

Liked: Cleanliness, room comfort, communication
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort, communication

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tod J

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place but a little noisy.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Natasha

Liked: Property conditions & facilities, communication
Disliked: Amenities
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location
Stayed 4 nights in May 2025
Verified

10/10 Excellent

JOSE ALEJANDRO HINOJOSA

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort, communication

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities, communication
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and beautiful property. Will definitely be back
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort, communication

Beautifully designed hotel and rooms

Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it!
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Steven

Disliked: Amenities
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent
Stayed 5 nights in Apr 2024